Well let me start off saying if I could give them a ZERO star i would but it would not let me do…read morethat. OCI in Springfield, IL is the most unprofessional place I have ever been to! First off my son had to come there per his primary doctor referral in which he didn't want to go back there since he was treated so poorly by another doctor there at the facility in which he is not longer at OCI. But his primary doctor said give it a try so he did, at the beginning everything was good his doctor was nice explained everything to him regarding his results and the next steps which was surgery. The doctor said for him to bring in a family member to go over and ask any questions that were needed to make sure this surgery was the right choice being made. So this is where things took a turn, I went with my son to meet with DR. Graves, during our visit I had a list of questions to ask since my son is in his 20's he wasn't sure of everything to ask as this was a very serious spine surgery. Dr. Graves was very unprofessional was on his cell phone during our appointment and was in a rush to get us out of his office so not all questions were answered. So the next appointment was the Pre-Op appointment so I went with him to that one as well hoping maybe the rest of our questions will be answered. We were not even in the office for 5 minutes after waiting over an hour to be seen. Dr. Graves opens the room door as we are still talking walking out of the room while I'm still talking and says see you Friday for surgery. I told my son he shouldn't go through with this surgery, but he was in so much pain he couldn't wait. Friday comes we are in the pre- surgery room waiting everything was going as planned the nurses and hospital staff were very nice and helpful. Anesthesiologist comes in and answers any questions we have and was very nice. Then Dr. Graves nurse practitioner comes in to talk to us and we mentioned we had TWO questions before the surgery that were not answered by Dr. Graves since he was too busy on his phone and walking out of the room during our two office visits. So she says that she was going to get his chart and will bring Dr. Graves in as well. For one we did not need to see his scans again it was TWO questions to be answered. So with that being said she never returned, the hospital nurse came in saying that the surgery will be about 12pm before when it was scheduled for 10:00am-10:30am, okay fine understandable. Then they come back in another hour later saying their was an inpatient that got pushed ahead of my son. It is now after 11am and the nurse said that his surgery will not be for another 3 hours! So by that time we were getting a little upset, then Dr. Graves comes in the room to talk to us about an hour later. We said we had two questions that we had before the surgery, this doctor already cancelled the surgery before he even came in the room. He was very arrogant and wouldn't let us talk and gave us two options he would send us to another surgeon or cancel the surgery. Once he walked out of the hospital room he tried to tell the nurse that the patient cancelled the surgery, in which my mother heard this and made sure that was not the case and made sure it was noted that the SURGEON cancelled not the patient, we also made it clear with the Charge nurse so his insurance will not be billed for something that the doctor cancelled! This was all over because we had TWO questions to ask regarding the surgery and he didn't like that we were questioning him. Along with we called him out for being very unprofessional when we were their in his office that if he wasn't on his phone and would have answered our questions before it wouldn't be an issue. Dr. Graves said we were hesitant to do the surgery and then he said he was hesitant, if you are hesitant to do the surgery why even schedule it! The whole situation escalated and it was the worse experience and we have never been treated so disrespectful by a Doctor! We had spoken with an advocate their at the hospital and filed a complaint, as well as we spoke with the advocate at OCI. The advocate at OCI took this very lightly and by talking to her Dr. Graves will just get away with no consequences with him being very unprofessional as a doctor. Dr. Graves then had the nerve to LIE on my sons' chart saying he apologized profusely to us not once did he apologize! Saying the patient cancelled the surgery, when he was the one that cancelled the surgery. That we were irate in the hospital if we were so irate why was the hospital staff apologizing to us as they said they have never seen a DOCTOR cancel and treat a patient the DR. GRAVES DID! I DO NOT RECOMMEND EVER GOING TO OCI OR TO DR. GRAVES AS THE DOCTORS THEIR ARE THE MOST INCOMPETENT DOCTORS I HAVE EVER MET!

This place amazed me today. I have never seen a medical clinic with such timing. I saw a nurse for…read moreintake questions. I saw an x-ray technician that took pictures of my hips. I saw a doctor that examined me. the main doctor then saw me, recommended bI lateral injections. the PA then came in and gave me the ultrasound guided injections. then the clerk came in to get information to refer me out for physical therapy. All of this happened in one hour. I highly recommend Dr. Gibson and all of his staff that assisted me today.

I happened to get a referral from DMH ER for Dr Tuan (I was still having very severe pain in my…read moreknee after being told from my previous Dr. I was healed and that previous Dr refused an MRI) The ER staff also recommended an MRI I am a workmans comp case and I'm aware they can be difficult and frustrating for Dr's and office staff to deal with. Dr Tuan and his staff have been patient and phenomenal in my process. It's the best referral from the hospital I could have been given. Dr Tuan really listened to my needs, issues and concerns. Recommended an MRI, thank god he did because I wasn't healed as previously told by another, was actually in pain for months, working for hours full time on my feet barely able to walk. I was able to get my MRI, have surgery and the next day after healing was night and day for my swelling leg. The swelling that I had for over 6 months in my knee was gone! I can't thank Dr Tuan enough for helping me I'm still in the healing/recovery process but I'm already happy with my results. Every office visit I've had the wait is decent. I would highly recommend this Dr to anyone

Amazing NeuroSurgeon! Best around! Wonderful bedside manner. Very knowledgable. Couldn't ask for…read morebetter care!

My daughter started at Sports Enhancement a couple years ago. SHe's graduated from high school and…read moreis in her first year of college. My husband and I both have been loyal customers and enjoy the weekly workouts we do with Nate. He's the best!

Murad Abbed is one of the best trainers I've ever been around. I worked with him for two years…read moreplaying Division 1 collegiate golf while also working on building muscle/maintaining mobility. With his background of playing sports all his life and his knowledge of exercise science, he is a great trainer!

Great doctor! He has performed surgery on both of my feet. Now I'm pain free. I highly recommended…read morehim.

I went to see Dr Rob for upper and lower back pain that I have suffered with for years. Almost…read moreimmediately I began to notice a difference in the amount of soreness I was experiencing. I am very pleased with the results I have seen. Very friendly staff and Melissa is an excellent massage therapist.