animal vet clinic does a wonderful job with my Oskar. They fit me in all the time for nail trims or…read moreservices. Thank you Dr. Diaz, Kat and Nina for your help!

everyone at avc was very kind and welcoming. they took the time to answer my questions, were…read morepatient with mimi, and made the visit feel much less stressful. i really appreciated how caring and attentive the staff was throughout the appointment. thank you for taking such good care of her

Outrageously overpriced! Over $340 for annual wellness and vaccinations is insane. Would not step…read morefoot in there again and wouldn't recommend anyone else go there either. Look at the bad reviews and how recent most of them are. Mostly all of the good reviews are apparently from when it was independently owned and now corporate greed rules.

After bring my frenchie to these people for years and spending thousands of dollars with them ,…read morethey have a policy to charge current customers an extra $50.00 to see your pet in a hurry. I never heard something so ridiculous. Yet another company profiting from an emergency, they should be ashamed..

They are always so welcoming and helpful. We have been there for a few different reasons from an…read moreemergency to just routine check up and vaccines. We took our older boxer there when it was her time to cross the rainbow bridge. They were very kind and we had a a room to ourselves that was set up more like a living room rather than an exam room it was a peaceful transition. We have had good experiences at this vets office..

I went there years ago with Dr Philpot. It was a top notch place back then. I was informed that…read morethis has changed and there is constant staff turnover and vet turnover, nobody stays long. I gave it a try during my first visit a tech was looking directly at my dog's vaccination records all typed out and said my dog needed rabies vaccination. I said no he had it . She repeated two times and stared at the one sheet document that it says he does not have it. I asked if I could see the document and she showed me, i immediately pointed to next rabies due 2028. It was very concerning. I Reported back to same place for my for my other dogs surgery. They weighed him and the surg tech came out and said we need a reweigh, 10 pounds difference ( good surgery tech) Sure enough the same tech that could not read a chart 3 days prior wrote the weight down wrong -10 lbs. So two dogs two mistakes same day. One would have gotten another rabies vaccination and the other potential meds/anesthesia issues. Furthermore they take dogs back for vaccinations. Do them in front of parents, these are our kids. First of all I want the vet to give vaccination and not in back room. Should not have gone here. It did not get better, post surgery i had issues. Called in the am, front desk said send picture, i did. She said she would share it with vet. 5 hrs later i had to call. She said oh yeah he said, .... why didn't someone call. There was more, it got worse not better. Just disappointed. To me too many staff members. Too many errors.

1st visit was unexpected/911 situation, and Tri-County took action. Very emotional and grateful for…read moretheir care/emergency-after hours availability.

One of the worst customer service experiences I have ever had…read more I called to confirm my dog's surgery appointment after receiving an email clearly stating the procedure was scheduled for May 12th. Instead, I was abruptly told the surgery had been pushed all the way to June 7th without a single phone call, email, explanation, or apology. When I asked why my dog's surgery date had been changed without notifying me, I was told they were "not obligated" to explain. That response alone was shocking, but the interaction only got worse from there. The staff member became hostile, argumentative, and incredibly unprofessional simply because I asked reasonable questions about my pet's medical care. I was repeatedly interrupted, accused of being rude for trying to understand what happened, and hung up on multiple times. What makes this even worse is that I later called back specifically to apologize in case there had been any misunderstanding and genuinely tried to de-escalate the situation respectfully. Instead of resolving the issue professionally, I was told to "take my business somewhere else" and hung up on again. Completely unacceptable behavior from a veterinary office. Pet owners are already stressed enough when dealing with surgeries and medical procedures. To be treated with this level of disrespect, arrogance, and lack of communication is unbelievable. If this is how they handle basic scheduling concerns and client communication, I would seriously question trusting them with anyone's pet.

Had an appt with my dog today for an ear infection. Confirmed infection with a test, cleaned his…read moreears and put in meds. $300.00!! After spending this much money they then charge me another $37.00 to trim his nails. I will be picking up records tomorrow!

Truly incredible place with the best vet staff I've ever seen…read moreWhen my cat was very sick, the vet took the time to explain everything to me in a way that I understood. The vet tech then came in to make sure I understood everything. They were so gentle and sweet and patient with my little baby kitty. And the vet even called me! Many times after the surgery to check on her. I had a question once, and I called, and the vet got back to me within the hour. I tell everyone I know to take their pets here. The people here always go the extra mile.

I downloaded yelp specifically to write this review. This office is AMAZING! My dog was hit by a…read morecar last week and everyone here was phenomenal. They rushed him in, were quick and efficient, worked with my financial situation, and even checked in on me while he was around back. I was understandably upset at the situation, and they brought out kittens to cheer me up!!! When we had our follow up appointment everyone seemed genuinely happy and thrilled that not only was he doing great, but I was too! We are new to the area and will be coming here for all of our veterinary needs.

I have a very difficult dog (155 pound Mastiff) She has many health issues (congenital) She is 2…read moreyrs old and outweighs / out strengths me...Dr Mac and Dr Heirs love her as all the folks do! They are so patient with me and my Lulu (who is a beast, and I am a worry wort! I have never had a better veterinary experience!

I cannot say enough wonderful things about West End Animal Hospital and the compassionate care they…read moregave to my ferret, Lucy. From the moment we walked in, the staff was kind, patient, and incredibly knowledgeable about ferrets and exotic pets. They took the time to perform thorough bloodwork, carefully ruled out other possible issues, and explained everything to us in clear, detailed, and compassionate terms. We never once felt rushed, and every question we had was answered with honesty and care. Lucy was suffering from lymphoma, and as heartbreaking as it was, the team at West End helped guide us through the most selfless and loving decision to end her suffering. They treated Lucy with dignity and respect, and they treated us with genuine empathy and kindness during one of the hardest moments a pet parent can face. If you have a ferret or exotic pet and want experienced, thorough, and truly compassionate care, I wholeheartedly recommend West End Animal Hospital. We are forever grateful for the love and professionalism they showed Lucy and our family.

Caring doctors and staff . Care about yours and your pets needs . Trust them to do what's best .read more

They saved my dogs life , so yes I would highly recommend them . My dog now lives on holistic…read moremedicine recommended by them . They have professional and caring staff, they even babysat our cat . Kudos to Dr Morris.

Greatest staff and Doctors Took great care of my sick dog…read moreVery compassionate staff Kept appointment on time

I've been going here for my cats for over a decade. I feel very comfortable here and have never had…read morea bad experience.

I'm sorry to inform everyone that the Ronald McDonalds House dog has passed away at a half life…read morespand. He was only in this place for 11 hours. I found it to be like a used car dealership where thy called me in to keep pushing the money deals up and up. No discounts were offered for us. Only college. No veterans first responders volunteers of RMHC only college people. I do the RMHC out of my own pocket on a fixed income for Fl. Family's in grave need. Max was 7 you and cost me when put down over 7000.00 while my monthly income is 1400.00. Sorry but this is not right. Ron