Stayed here 1 night very clean. Loved the separate water closet, walk in closet and shower area. Room was well laid out

We came here late one night and they were amazing. Liz was very kind and got us the best deal possible. God bless her and everyone else there! read more

The location seems to be right on the Main Street in Mansfield. It's a beautiful building set off from the street, hence the entrance is somewhat confusing. I actually drove they the sonic parking lot to get to the hotel entrance. Once inside I was greeted quickly and given room keys. The rooms are beautiful and spacious. I had a party of 3 but 5 could have easily stayed in room. I asked for a quiet hall and was happy to not hear a lot of outside noise. The view from the room was nothing to brag about but quiet and unassuming is just fine! The pool is outdoors and small but does the job if you want to get wet. Personally I'd prefer a whirlpool (hot, soaking water) but the kids will love just a swimming hole. The breakfast was at the front of hotel in a clean well organized area. The basic assortments of oatmeal, cereal, yogurt, granola and a pleasant surprise of cheese spinach quiche for the non meat lovers as well as regular sausage biscuits. Oh, yeah and the best roast coffee and tea options. I attended a rangers game and the stadium was 10 minutes away. So six flags or the swim park this location is great! Overall a good place to stay and reasonably priced! read more

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This spot is a great relaxing spot in the outskirts of DFW area. Beds are comfy and service is great.

WOW! what a place. First let me start off with the front desk! Extremely friendly and inviting. The check in process - Flawless! very clean entry, eating area and elevators! YES elevators smelled beautifully! and we clean! NO DUST! the room has living area with a couch that dubs as a bed. The sitting are has a nice HD TV with dividing glass partitions. The bed is Huge and extremely comfortable. The window HUGE and lets a lot of natural light in! the closets are a bit tiny if you staying there a month, otherwise - PERECT! and the Bathroom! EXTREMELY bright and beautifully laid out. the Toilet is on one side away from the Sink/Shower area. Speaking of shower, WOW! so comfy and CLEAN! As you can see Cleanliness is KEY here.. I highly recommend for leisure, or business (to my fellow photographers). Make sure you get the KING suite and if shooting after noon, get the room facing WEST or EAST in the AM. You will not be disappointed. read more

SpringHill Suites by Marriott Dallas Mansfield - HIGHLY recommended, the window lighting is outstanding and the black out windows allow you to go completely dark for studio lighting - Hotels Near Me - Mansfield, Texas

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As a Titanium Elite with Marriott, I always stay at full service Marriott properties. The A/C went out in our house and needed a couple of rooms for my wife and two children for the night until the A/C was repaired. Going on the Marriott Bonvoy site and looking at properties close to where I live, I saw the pictures of this property, and thought it would be a great option for us. The property is well kept, and the rooms were nice. My wife and I shared a king suite, which was very spacious us, and I did like that it also had a microwave and refrigerator. The kids had a 2 queen suite, and they liked their room as well. I like the fact that they have 55" flat screen. The property has a pool, bar, free high speed wi-fi, and a free breakfast. The pool and bar was closed due to COVID, and the breakfast was limited, for obvious reasons. Overall, we enjoyed our one night stay, and the beds were comfortable as well. read more

Nice hotel, but horrible customer service! We are loyal Marriott stayers! We stayed three nights at this hotel, & got hardly any sleep! They put us in a room right above the laundry room & next to the staircase. Our room shook, the windows shook & it felt like an earthquake. It was extremely loud & frequent! I taped it & showed it to the manager. The best she could do was give us 20% off one night. So not worth it & not the usual Marriott service!!! read more

Terrific hotel. Super friendly and helpful staff. We had two rooms, and both were excellent, clean and well appointed. Very large King suites have office, living room, kitchenette and big screen TV with on demand HBO, and Netflix. Fantastic amenity options. We had a short drive traveling to our next hotel, and requested and were granted a late check-out. Everything about the stay was great, with the exception of minimal healthy breakfast offerings. Access is a little weird hidden behind access street buildings, but once you navigate once, you are good to go. Definitely would stay here again when I am in the area. read more

SpringHill Suites by Marriott Dallas Mansfield - Springhill Suites by Marriott Mansfield, TX. - Hotels Near Me - Mansfield, Texas

Room size- 4 stars! Large room (though not as large as the Springfield Suites in Waco, that we stayed in the previous night). 2 queen beds, sofa, plus a pullout under the sofa. Plus, this room had a very large closet. Flashback to infant days, dragging around the pack and play... which could easily fit in this closet, making it ideal if you're in that situation :). Poor customer service. There was a sports event, with lots of jr high 12 year olds running around. The man at the front desk seemed clearly annoyed and a bit stoned. Reason for my low review-- the bathroom smelled like cigarette smoke. Thought it would dissipate after the first night (the hotel was sold out so we couldn't change rooms). But it persisted. Supposed to be a non-smoking hotel, and we're allergic to smoke. When I mentioned it to the front desk gal, she didn't seem to care and said she'd mention in to housekeeping. Otherwise, hotel was in a nice area w/ lots of restaurant and fast food choices nearby. read more

The staff and management at this location give the Marriott brand a bad name. Arianna at the front desk needs to take a customer appreciation training course. She is a liar and she intimidated another worker during our stay at the property. We made a complaint to Carmen( who by the way was never on site, and never received a response. We are escalating the matter to cooperate. They need to be held accountable. read more

Avoid this place at all cost. The customer service at this Spring Hill suites is horrible. The on-site manager is never there to handle any issues you may have with the staff or room. The front desk clerk Arianna has a nasty attitude, confrontational and clearly does not know how to do her job. I had to file a complaint on her normally I let things go so for me to take it that far she had to be out of control. It's several nice hotels a few miles away I would suggest you book your stay there. read more

My daughter & grandson live in Mansfield & so when we travel from FL we've generally been very happy with this Springhill Suites. We're also Bonvoy members so it just suits our travel needs. This visit, however, has been just a little less than stellar, unfortunately. The night we arrived the 1st room we were given keys to smelled of stale cigarettes - we asked for another room. The 2nd room smelled better but the bed isn't as comfortable as we've slept on - I can feel the springs - but whatever. Needed a toothbrush when my grandson left his & was given one also the night we arrived. Breakfast the next morning was lovely! At this writing, we are on night 3 of 4 night stay. After dinner we came entered the lobby before 10pm (it's Friday & in the past there have been patrons in the bar area) & the girl working the bar was closing out as there were no customers. I asked if it was possible to just get 4 shots of vodka as we had purchased a mixer earlier in our day of shopping. My mistake was not taking her up on her option of putting said shots in individual cups b/c she literally filled a small plastic cup about 1/4 full, handed it to me & then charged me $28 plus tax. Basically $7 'per shot' but in reality it was maybe 1.5 shots. Then, later when I discovered the ice machine on the 2nd floor wasn't working, I had to go to the 1st floor for ice & told the guy who's been working every night 1. about the ice machine on the 2nd floor & 2. how I was disappointed about the 'bartender's' abilities. He told me her last night will be the next night. Probably a good thing. So one more night & we're hoping it's uneventful. We want to continue to stay here when we travel to Mansfield but time will tell. read more

SpringHill Suites by Marriott Dallas Mansfield - The 'bartender'' charged me $30 for (I'm guessing' well vodka) when I asked for 4 shots. This cup isn't even 6" tall (for reference). - Hotels Near Me - Mansfield, Texas

Very nice new hotel in town. So welcome after a yucky stay the night before down the road at a diff hotel. Clean, fresh, great space for family in the suite and all the amenities we needed. Kids loved the desk area for playing on their laptops, tv swiveled so we could watch from beds or the couch. The bathroom was well stocked with Paul Mitchell items, great smelling soaps and lotion. No complaints, it was perfect. Front desk staff were kind and helpful, answered all our questions and seemed genuine. Light breakfast served, everything was individually packaged due to Covid I assume and it worked great to grab and eat at table and even take an egg biscuit back up to my husband who wanted to sleep in a bit more than the kids and I. read more

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It looks nice but the room design is terrible. The bathroom is located at the foot of the bed(s) and the door is a large translucent panel. Anyone else sleeping in the room will be jolted awake when someone has to get up in the night to use the restroom. The panel seems to magnify the light coming from inside the bathroom. Needless to say it was not a restful night and we will not be back. read more

SpringHill Suites Dallas Mansfield is a newer hotel however not without its warts. Our dates of stay: June 5 - 11. Room Rates - buyer beware, they changed their rates per day, 3 nights they charged us $399 / night. Upon asking what's up? the front desk person had no response. Later we found out the cast for "The Chosen" was at hotel thus our rates increased... Why was this not disclosed on our reservation? Corporate Rate: upon presenting my Corporate Rate, they refused to honor the discounted rate. the following week, I made a reservation at this hotel to explore if my Corporate rate would work and IT DID. They lied to me. Marriott Rewards Certificate: they refused to honor my certificates. Again, the following week, I made a reservation at this hotel using one of my Certificates for a free stay and it was accepted. Again, they lied to me. Room: My Bonvoy Lifetime Titanium Elite profile clearly shows my No. 1 preference for a Non-smoking room, the smell was horrible. WE tried to get a different room only to be told they hotel was full. Yet the Cleaning ladies shared a different message. They were short staffed thus many rooms were not cleaned. Room Service: the ladies were nice and helpful, however they admitted being short staffed. One shared that she was cleaning rooms until 8 pm the night before. OUR ROOM was cleaned once... 1 time the entire week. IF this is a Corporate Owned Marriott... do you no longer care about your Titanium members? Obviously I cannot find the hotel manager's card or email. read more

This hotel is brand new and the rooms are amazing. Huge, all the right touches. Check in was friendly and fast. I don't know why it doesn't have more reviews. I travel for work a lot and this is the best Springhill room I have stayed in. And the beds had the made and tucked in tight feeling you have when you went to your grandmother's for a visit. read more

Our journey started (4) months earlier, we booked online using the Bonvoy app, called and spoke to "the manager" as my 92 year old Mother who can not manage transitions, steps and must have a walk in shower! One month prior to visit I called the hotel to make sure the hound man. Stated nothing was in the reservation so I called Marriott as I am an "elite" guest, Marriott called the hotel with me on hold then assured me it was a mistake and everything was as intended. Manager assured us this was noted in reservations, I checked her in again making sure ( my mistake as I did not audit the room) well, no walk in shower, no seat high enough to sit and stand fought to put on shoes, ( I had to take one from down stairs up to her room) bed was 11" higher than ADA requirements and we were not told house keeping would be every other day! I asked for 4 days for the manager to call me, " no call" only the over used words " I am sorry nothing we can do! 44 years with Marriott, Titanium Life Time Elite Member and this is how Marriott rewards us, very disappointing. read more

The guy at the front desk named Sam helped me out and he's the sweetest! He helped me with this app on my phone I couldn't figure out and then we started talking about college. Best employee in my opinion! read more