I came here For a hockey Tournament March 21st, 22nd and Left on March 23rd. Was a great Experience overall, great service Super clean, Great Breakfast In the morning. No complaints. 10/10 Thank you! read more

Normally I don't ever have problems with holiday inns. I've stayed at many of them in the past and this is honestly the first time I've seen any real issues. Nonetheless I feel the need to put such a low rating because of just how unsatisfactory the presentation of the room was. (Room 221) So I'm here visiting family so I'm here for a week. Upon walking in the receptionist was playing on their phone at a nearby table instead of doing anything else. No big deal but still worth mentioning. After getting checked out we got a free upgrade on our stay which was cool until we came into the room. The room was nice and clean at first glance until we started to put our stuff down and use the bathroom after a very very long drive. The door frame looked like it needed some heavy duty chemicals or a new paint job. and it hasn't even been looked at by anyone for a long time. I would excuse the doorframe if it was not for the table having the presentation that it was not even cleaned at all. I know mistakes happen so I am not particularly upset, but I feel that a moldy stain on a very visible table should not go missed. Especially one with a lamp directly above it to make the stain stand out like a sore thumb. read more

Holiday Inn Express & Suites Mansfield - Top of doorframe to bathroom - Hotels Near Me - Mansfield, Texas

See all

Staff was very accommodating and polite. Our suite however, was disappointing. Two rooms with small refrigerator (dorm size) and microwave. No sink. No lamp in one room. Just not quite what I was expecting for the money. Room #329. This suite was also located on the front side of the hotel close to the highway which led to very noisy nights. What was most disturbing was the bed frame in the room with the queen bed was too big for the mattress and the frame stuck out on the ends which resulted in my granddaughter cutting her knee open. I will definitely choose another hotel my next trip to Texas. read more

Holiday Inn Express & Suites Mansfield - Bed frame exceeds the size of the Mattress. - Hotels Near Me - Mansfield, Texas

See all

We travel quite a bit and usually don't have a lot of time. We drove from San Antonio to Dallas and had to drive back the next day, this place was unexpectedly perfect. The rooms were super clean and came with everything you need. Refrigerator, microwave, comfortable bed, towels, soap shampoo.... everything we needed to recharge. Price is not terrible at all and comes with a decent fitness center (no frills but clean working eqt), a nice little pool and jacuzzi and the best complimentary breakfast set up I've probably seen in years. Guys every single employee here was nice as well, we stayed until we had to actually check out, it was great. If you are looking for some place that was truly a rare find check it out read more

See all

We booked a book now pay later reservation through Priceline. Upon arrival our rooms had been canceled and rebooked leaving us no place to stay after driving several hours to town for a gymnastics competition. In which we need ample rest for and had planned accordingly for. During travel contact to the hotel was attempted without success. No answer several times, except once when we were hung up on. Attendant said she tried contacting us several times and with no answer chose to cancel our 2 rooms. After calling Priceline the hotel attendant was asked to honor our reservation but said attendant told Priceline I threatened her. I did not. I expressed my frustration for having hungry tired kids in the car and no where to unload them simply because the attendant didn't think we were coming. Which she let slip just before removing her name tag. Her name is Renee. She then told me to leave and gave me a card to 'her boss' which had the number to the front desk on it. Lastly Our card charged 6 different times with 6 different amounts and none of which Matched the amount of our reservation. It is only due to the diligent security of capital one that these charges were declined and deemed suspicious. read more

This is the worst Holiday Inn express I have ever stayed in. We were in town for a family reunion and booked the 2 rooms suite. The bathroom is worn (tub needs to be reglazed due to blemishes). I was missing a light near the bed in the second room (I know it was missing because other family members were staying at the other suite and they had a light over the bed). This lead to a dim light experience at night. When I opened the window the window sill was full of dirt and dead flies, and the corner had mold, it was quite disgusting. They only gave us paper cups, are you kidding? We book the most expensive room at the hotel and you only offer us paper cups? Breakfast coffee was atrocious, we had to go out. Avoid this place, I would give zero stars if possible. Overall cleanliness is right below the line of passable. more dusting and cleaning of crevices is needed. There are better hotels in the area, or for that matter hotels with a lower price point that are of the same caliber as this. Motel 6 would've been the same. Avoid at all costs because for the quality of this hotel there are cheaper options. This was definitely not up to Holiday Inn standards, they should be ashamed. read more

The Holiday Inn Express and Suites is on the fairly modern-side as far as Holiday Inns are concerned. It's conveniently located on the farm to market road off of 287. Generally, the hotel was quality but had some quirks. My group shared a suite that consisted of a king bed in one room and a queen bed and pull-out couch bed in another. There was enough space for everyone to store their luggage and hang their clothing. The bathroom situation was a little odd. The bathroom had two doors- one connecting to the master bed room and the other to the main entrance of the room. Our group had to develop a little system for using the bathroom in the middle of the night and not walking in on each other. The room wasn't dirty per say, but it wasn't clean either. I had no doubt they were changing the sheets, towels and cleaning the bathrooms, however I'm not sure how much detail they paid to vacuuming and surface cleaning. Upon arrival, there were pieces of glitter/confetti in the master bed room. We checked out on Sunday morning for a quick overnight to Fort Worth and checked back in to the same room on Monday night. The glitter/confetti was still there. On round two of our visit, there were also cracker crumbs on the coffee table of the living room. Not a huge deal, but I would've preferred if those areas were clean. As far as staff and common areas, the staff we encountered were super friendly, but needed a little refinement. It took a few tries to get our key cards initially activated. The lobby was bright and clean, with easy access to the lounge/breakfast area. The breakfast was standard Holiday Inn fare, but I really utilized the coffee and to-go items such as fruit and yogurt. The gym was extremely basic, but better than nothing. The handle bars on the elliptical were a little shaky and the seat of the bike collapsed once upon use. I got two work outs in at least so that's what matters. Overall, I was happy and comfortable with my stay and would just recommend a few refinements made on their end. read more

See all

Loved it!! Super clean, large suites, great customer service! Easy to get to and my room was ready when I arrived. Good selection of channels, great continental breakfast with one of those great pancake makers.. I know, I'm 12 when it comes to these. Oh, best part is they are pet friendly!! read more

Holiday Inn Express & Suites Mansfield - Pet friendly!! - Hotels Near Me - Mansfield, Texas

See all

Very nice and clean rooms! Keurigs in the room, big fluffy towels. Very quiet and the beds were comfy! Me and my dog stayed the night because our air was out at our house. I cant wait to try some breakfast in the morning. I would definitely stay here again. read more

I recently had a booking issue regarding a wrong date for a stay at this location. After contacting a staff member named Ian, with the assistance of the on duty manager, my issue was resolved with the upmost level of professionalism. If you like a hotel with first class staff, then don't hesitate to consider this one! read more

The lady at the front desk (Karen) was so friendly and down home...she made us feel very welcome. Our room was clean and comfortable and the breakfast was very good. We will make this our 'go-to' every time that we visit Mansfield. read more

We stayed here for four nights while in town for a vow renewal ceremony. This was the hotel selected by the couple for their out of town guests. It was a good location if you're mostly staying in Mansfield. Several food and store options are nearby. Access to the hotel is limited due to it being on a one way service road. The hotel itself was small, but adequate and accommodating. All of the staff I encountered was friendly and attentive. When we arrived, we were surprised they were offering dinner in the dining area. Tostadas complete with the optional fixins, and drinks(pop, beer, wine, and sangria) were offered. Our room was large and clean, and included a refrigerator, microwave, and Keurig. The bathroom was a nice size as well. The breakfast provided was enough to get the day started. It was more than a continental, but not a full breakfast buffet. There were plenty of cold and hot options. The pancake machine was pretty neat. I was impressed with the fitness room as it offered a bit more than I expected. Overall, it was a good stay. read more

See all

I am staying here and they are quite booked. 2 basketball teams and a baseball team. It is the baseball team families that they have little to no control of. They have monopolized the one washer and dryer the entire 4 days we have been here. No remorse. I write this while sitting in a laundromat. There children are running around everywhere undisciplined. Lastly, the hotel allowed them to cook and prepare meals in the lobby. COOK! On skillets..spread out throughout the entire lobby...monopolizing the place for our ENTIRE stay. Never again. If you book here it is not cheap so be certain they haven't overbooked or booked another unruly group while you are there. read more

Comfortable beds and friendly staff...average HI Express hot breakfast. The reason for two stars is the fact that they advertise that they are "newly remodeled", yet still have the same old card swipers on the door locks. Our card had to be swiped 5-6 times to get into our room, even after replacing them. The A/C unit in the gym doesn't work. Front desk says "yeah it hasn't worked for a long time". LOL...newly remodeled? Their solution was to open the door and turn a fan on...which did nothing since the A/C on the ENTIRE ground floor for the lobby and hallways is nonfunctional. It's absolutely miserable in the common areas. Not guest friendly and would have rather stayed at the brand new La Quinta to receive working amenities for $121 a night. More like "we cut corners during our renovation". read more

After hearing some pretty gross horror stories about hotels, I decided to start checking the beds before I slept in them. Nothing major, just pulling back the sheets and taking a quick glance at them and the pillow cases. I'm not a germaphobe, just want to stay in a fresh bed. Didn't even need a flashlight to see the hair in the king bed I was placed in. Several different sizes - I'll let your imagination run wild with that one. I didn't stick around long enough to think about it. Sheets clearly hadn't been changed - just like the stories I had heard. Simply unacceptable. I was put in a new room, but not after the desk lady went up to check the room first. Apparently she had no confidence that one bed was a fluke. Owner/manager, you've got some work to do. read more

I'm impressed. We always stay somewhere else, but this is a business trip so I didnt get to pick. Everything was good. The room, the staff, and the free breakfast was as good or better than where I normally stay. If the price is right, I'll be back. read more

If I could give it 0 stars I would! My bf was supposed to come down and visit, but the day of his trip started being symptomatic with COVID (101 temp and congestion) so we opted for him not to come down and cancelled his trip. But this hotel refused to issue us a refund! Not even half the cost of the room which was $619.00. Horrible horrible help!!! They would rather he come to this hotel with symptoms then issue a refund! I know these are hard times for everyone, but my god they would rather risk the lives of everyone in that hotel for a dollar! Definitely NEVER EVER book here!!!!! read more

Stayed here 5 nights because i was moving for a job and looking for an apartment. Melinda was a very nice hostess. The cleaning staff also did very well cleaning the room and the Breakfast was very well prepared in the mornings. I was in a king suite and the room was very "roomy" and comfortable. The internet can be a little bit slow but that's typical everywhere. read more

Very standard moderate hotel. Overpriced for what you get...$180!!!!?????! For a Saturday night using AAA discount? For real? It's Mansfield in the middle of nowhere with views of factories polluting the sky. Thin walls and floors- so hope you get quiet and light footed neighbors above and next to you. This is a family friendly hotel so unlikely you will. At 4am and 5am you get to hear the sounds of a train tooting its horn for about a minute. The hotel is not easily accessible either. No access from Broad Street- only the southbound service road. Continental breakfast was very standard... Nothing special. Check in staff were not very friendly.... Come on y'-all... It's Texas! The friendly staff were the housekeeping staff si habla en espanol and the breakfast lady was super sweet. Pool was ok.... No pool towels and leftover towels were on the floor from previous day. The floor of the pool felt dirty too. Fitness center overheated because of direct sunlight. Nice thing about the hotel though was early check in and late check out. Next time I will try out the other hotels in the area. Unfortunately there aren't many options... I have stayed at other Holiday Inn Expresses and this one is average. read more

Hotel in general was very clean. 100% no smoking was a plus for us. Room was nice, bed comfy. No complaints. Indoor pool, nice size hot tub. Breakfast complimentary with pancake maker. Good family place to rest your head. Small dogs welcomed. Join as a member and get better deals on room prices. read more

Great hotel & staff. The dryer didn't work but the front desk clerk offered to dry my clothes for me.

Despite of the mold on the bathroom ceiling and some staff in the hotel, it isn't bad. The beds and pillows in the rooms are comfortable. Although breakfast was alright, you don't really have a big verity of food and drinks to pick from. read more