This particular SpringHill Suites offered your basic amenities for comfort and relaxation. The beds are plush and supportive, the suite offers a separate area so you will not disturb anyone that is sleeping. There were some minor cosmetic deficiencies in the room, but that comes with the territory of wear and tear. I would caution to not look at the carpet while you are walking because it is deceiving and presents a slightly raised area which I happened to find every time, so watch your step going to Rooms 302 to the end of the hallway. If you are flying out of Hobby Airport and do not want to stay too close then this location is a reasonable alternative and it is approximately 25 minutes away from the airport and the JSX terminal(of course, depending on Houston traffic and drivers!!) read more

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Decent stay during Christmas weekend visit (Fri night thru Mon morning); relatives' house did not have space for us. We only slept & ate breakfast there before leaving each day. While breakfast was technically "different" from Sat to Sun, there was not enough of the "new" foods by 8:45- 9 AM, so we only got a small scoop of breakfast potatos & bacon. The manager who we asked if more would be brought out said something like, Oh something better is coming out! What came out was the SAME eggs mixed with sausage that was served on Sat, which we did not like/ think was better. Manager should not be making subjective statements when the item is not "better" for others. Enjoyed having sofa in the entrance area, with a "kitchen sink" by the microwave & fridge, that we could use to wash while another family member was in the shower, where the other sink was inside the door. read more

Hotel was easy to find, right off the highway. Customer service was great. Our room was clean. It was quiet. They only have one elevator so sometimes you have to wait a bit. Free breakfast in the morning was pretty decent. Overall, would stay again if in the area. read more

SpringHill Suites by Marriott Houston Pearland - Waffles! - Hotels Near Me - Pearland, Texas

Bed was ok. Pillows were fine. It was nice to have a sitting area. AC was not too loud. Staff was great. Let me say that again. The staff made our five night stay. Shout out to Lionel for hooking us up with a good room (217). Breakfast changed daily (c'mon people let's tip the breakfast chef) Coffee was really good. Ice, too. Ice machine and elevator are far enough away that they are not a bother. There's a pool but you aren't staying there for the pool. West Pearland is down the street. Probably 4 stars for it's market segment. It was way better than the Comfort Inn read more

The room was clean and a good size. (We had a king bed.) The sofa, microwave, and mini frig were welcome amenities. There is a large parking lot and a small pool and exercise room. Staff was very nice. They answer questions and were friendly. The hotel is located in convenient part of Pearland. It's close the to freeway, Walmart, shopping centers, gas stations, restaurants (some good ones, not just fast food), a park, etc. Some places are walking distance away. The hotel offers a complimentary breakfast (It's was not tasty to me, but "complimentary" rarely is.) The hotel seemed understaffed. We didn't receive clean towels or have our room cleaned until late afternoon. Also, there was an "odd" chemical-like smell in the hallway on the third floor. This location is also a bit weathered and possibly needs some updates. Water simply stopped flowing to two of our friends' rooms. After an hour and a half of trying to fix the pipes to those rooms, the hotel did offer to move them to other rooms. There was a thunderstorm one afternoon, and electricity to the entire hotel went out for the night. Nearby hotels were fine. The hotel did have the power company working on the problem, and the electricity came back on about 3:00 AM. I did appreciate that hotel offered us 1/2 off our bill for the night we had to sleep there with no electricity. {Anyone for an indoor campout? Ha!} It's on OK hotel if you have to stay in this part of town. Cleanliness, positive staff, and proximity to highways and places boost it to 3 stars. read more

SpringHill Suites by Marriott Houston Pearland - Nice coffee area and frig nook - Hotels Near Me - Pearland, Texas

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Very friendly and helpful staff along with a great location! They also have beautiful rooms with good views. There are several restaurants within easy walking distance (especially if you like Asian cuisines). There is also a convenience store less than two blocks away for supplies. read more

Broken tolilet handle, broken toiletries. The manager doesn't respond. Unauthorized charges. This is the only marriot we've had any issues with. We had a great staff member check us in. Otherwise, disappointing! The negative reviews are all valid. Both managers never responded to any communication. It seems this hotel is overcharging unauthorized charges to help offset their desperate need for renovations. read more

I stayed here yesterday and there was E. coli in a container of lemon water prepared for customers, in a dispenser at the front entrance. There is a manager who works there named Leslie who feels like it is OK to serve it to the guests. My daughter drew a glass of this water and you could see the bacteria floating in the water. I did not know of this before I drew a glass of it and drank as well and then noticed that there were black pieces floating around in the lemon water . I told this to Leslie she did not care. She took it upon herself as I recorded myself viewing the (bacteria) black foreign pieces in the glass and showing her. she decided to dispense some of the lemon water which also had large pieces of bacteria floating around in it. She did not remove the water Dispenser. Instead she decided to leave it there and throw away the cup she had with the bacteria and then had nerve enough to begin conversation about it with a Spanish-speaking worker in Spanish. I am bilingual - yo Hablo Espanol and comprehend Espanol. I understood what she was saying about black customers and it was very degrading and hurtful. I am hoping that someone in upper management will take the time to read this review and take action. she discounted my hotel stay however that does not compensate for being humanly degraded and disrespected and ill from drinking lemon water full of bacteria. When I attempted to contact the hotel a few minutes ago she kept transferring me to vacant numbers and accusing my daughter of stealing a swimming towel. Somehow she feels that this behavior is representative of your hotel and feels like it is OK. Also in terms of my privacy she mentioned that she was watching my children and I on camera the entire time I feel violated! read more

SpringHill Suites by Marriott Houston Pearland - Bacteria Lemon Water - Hotels Near Me - Pearland, Texas

The beds are not comfortable at all. Pillows they give you are not the best either. It's in a great area with food options around. Not that far from University of Houston. We were there visiting our son and his wife and our grandkids. Back was hurting me so bad when I got up. read more

We are checking out as I write this review, my first on a travel lodging location: Great location, clean, and the suites are spacious and comfortable. BUT. Without a doubt the loudest place I've ever stayed in my life. The walls are thin, the ceilings are thin, the doors are thin; people yell up and down the halls and slam doors in the wee hours all three nights of our stay. Last night it sounded like an entire circus was hanging out in the hallway outside our door at 3am. As an added negative, they allow people to congregate at the front entrance to sit around and enjoy their cigarettes while the rest of us have to walk through a cloud of smoke upon entering or leaving. Really gross. We can't beat the location close to family we visit, and appreciated the nice room, but I'll need a vacay from my vacay just to catch up on sleep! read more

We have friends that live in Pearland and we try to see them as often as possible. This hotel couldn't be more convenient for us, since it's literally right outside their neighborhood. Here's what I love about this hotel: ~It's brand new and is still shiny. Everything works like it's supposed to and the hotel and rooms are all pretty. ~All the rooms are suites and are perfect for traveling families. A pullout sofa bed for our son means we don't have 3 people trying to share 2 beds. A fridge and microwave both make it more economical to have a little food available in the room. ~Continental breakfast. We all know you're not getting a 5-star breakfast this way, but it cuts down on the high cost of eating out when you're traveling. There's nothing better than being able to grab a bagel or bowl of cereal before you hit the beach for the day. ~The price. $80/night on a holiday weekend? I'll take it! Here's the only thing I don't like: ~They don't allow dogs. If not for this one little thing, this hotel would be perfect and I'd gladly give them a glowing 5-star review. (Are you listening, Marriott?) read more

SpringHill Suites by Marriott Houston Pearland - Hotels Near Me - Pearland, Texas

I had booked this hotel on the Marriott app. I have had zero problems previously. I was tired from traveling and all I wanted to do was rest for a bit before meeting family. I go in to check in and had my phone in my hand to show the front desk woman my reservation. She asked if It was first time staying with them. I tell her yes and she asks for my credit card and license. I hand her the same credit card I booked the room on. She has a problem trying to swipe my car. She asks for another car. Thinking it just for incidentals, I am about to hand her another car. I ask if thats the card she is going to card the room on and she says yes. This is a bit strange to me because I booked it on the app and they have the card. She is not very friendly about it. I tell her, "Never mind, I will go someplace else." and walked out. This place is convenient as its close to restaurant and the freeway. It was clean, but service could have been way better. read more

Horribly damp, moist, rooms that they tried to cover up by blasting the AC. The sheets were damp. The floor was damp. You can't sleep like that. The lady at the desk was very nice and she showed me two more rooms but they were the same story. I checked out and went to the courtyard down the street where I am happily DRY in bed writing this review. It gets two stars because the front desk lady was so nice. I will add that I travel every single week for my job and stay at marriotts all over and have never had this problem. Typically a very low maintenance, happy platinum member. read more

It's alright....it's a hotel you stay in for a day or two, nothing longer. This review is coming from a relative place in my mind because I was just in Oklahoma City for work (this is why I'm staying in this hotel also) last week, and I was spoiled with the hotel in OKC. The hotel here does not have a kitchen, small fridge, NO HOT TUB, and an outdoor pool-totally takes away 4-6 months of pool time in the winter. The breakfast isn't bad, mostly continental stuff. I WILL tell you that the bread there is NOT fresh. I touched the english muffins and bread-the muffins were hard as rocks, and the bread was getting that stale feel from being out too long uncovered. You guys gotta up the game on that one. Don't give people sub-par food just because it's free. I shouldn't be too hard on them about the kitchen; it isn't an extended stay hotel, but it doesn't meet my needs for longer than a day or two stay. I should probably bring that up to the people that selected my room. The hotel is old, has that old hotel smell, which is just a conglomeration of hundreds of other people's smells I guess. When I'd come back into my room after work, it would smell mildewy. They also had work going on upstairs...so if you were there during the day you get to hear **BANG BANG BANG......BANG BANG** a lot. The card reader for the back door also stopped working less than 24 hours after I checked in, but to the hotel's credit, they did fix it fast. The gym isn't bad-two treadmills, a recumbent bike, and a stair master. The front desk people are very nice, and will help you however they can. read more

The room was damp and humid after we switched from a room that smelled like smoke. The front of the hotel is extremely slippery when wet. read more

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As you can see from other reviewers, this hotel has less than honorable business practices. I reserved the room for out-of-town guests. The hotel knowingly over-charged the guests for the 2-night stay, and I was charged as well for their room. My guests now have to wait 3-5 days for a refund, that is, if the hotel actually processes their refund as promised. Curiously, when my guests arrived to the hotel, the electronic lock on the hotel room door malfunctioned. The clerks first response was to wonder if someone was "stowed away" in the room. Which makes me wonder if this happens often at this hotel and how lax is their security? This problem delayed the guests from entering the room while they waited approximately 20 minutes for someone to address the problem. It was quite late and they were very tired. It is doubtful that anyone from SpringHill Suites Houston Pearland will ever read or respond to this post. However, if this post keeps one person from reserving a room at this location, then it was worth the time it took to write this review. read more

This is the worst hotel if you plan on sleeping late or work night shift. The maids instead of propping the door open like every other place put the metal latch on and let the door bang the latch. The most unprofessional place I have ever stayed. read more

This hotel has been upgraded but is a tired property. It does the job just fine. There are no decent restaurants within a long walk besides a couple ethnic types. The "market" has no wine and narrow beer choices so if you have food delivered you are kind of stuck. There is only one elevator and of course the night I was there it was out of order so we all had to lug our suitcases up three stories. Staff was nice. Probably will stay elsewhere where there are more conveniences. read more

Not too bad suits large beds clean rooms. I saw some reviews talking about the rooms being damp I think it has to do with Houston being so humid. So far my stay has been great complementary WIFI and breakfast. The only thing I disliked was my fridge is not very cold and I'm not able to adjust it. Other than that and the location being away from everything it's not too bad. Oh beds are temperpedic. read more

I stayed here for 5 days. Didn't have any issues checking in or out. Rooms were nice, the bed was comfy. Breakfast was awesome in the morning and I loved the fresh cookies in the afternoon. I did have loud upstairs neighbors but they were quiet by 10pm so I didn't have an issue. I'd definitely come back and stay here. read more

Loved my stay here! The staff is wonderful to say the least. Coming from me, that's a huge kiddos because I used to work in hospitality, so I always have high expectations of to treat patrons. They are friendly, kind and helpful. The room was nice and no complaints about that except for darker blinds in the room would be nice. Highly recommend staying here! read more

BED BUGS GALORE!! My husband had been staying here while working at a new job. The first two weeks were uneventful but on week three he had about four or five bug bites. The hotel moved him to a different room on a different floor but the next day he had more bites. The hotel also took care of having his shirts dry cleaned. He then left for the weekend but bites kept popping up. He learned it sometimes takes days for bed bug bites to show up. He cancelled his reservation for the next week and moved to a different hotel. He took all his clothing to a laundromat and washed and dried them. When he took his clothing out of the dryer he found dead bed bugs! Now this morning at the new hotel, he opened up his box of cereal he had bought and had at this Spring hills Marriot, only to find it was crawling with bed bugs!! He has thrown away all his clothing, luggage and everything he had at the Marriot to be safe and will have to go out and buy new! I am beyond angry!! He is itching and bit up all over. He travels quite a lot for work and never had such a miserable experience. He has been home three times since staying at this place and if I end up with a bed bug infestation in my home from this, be assured the Marriot will be getting the bill for eradication!! read more