Friendly service! I was viewing their service online. They got back to promptly and explain their…read moreservices and what was available.

secure, and staff responsive and efficient. they don't mince works, just spell out the rulesread more

Just an update. The manager found the keys to the new lock. I was able to get in and everything…read morewas there. Still have no idea why the lock was changed or why corporate ignored my calls and e-mails. At least the manager did her job. Do better corporate.

I called first to get.a storage unit then I showed up and Angela the manager who was very cold and…read moreevasive helped me to get a storage unit . Well the next month I had some unfortunate thing happen and I could not afford the storage and she sent me a letter stating I had to have my stuff out of the storage unit by the 8th so I showed up on the sixth to get my belongings out and she had already changed the locks I tried to reach her with no luck the 6th was on Sat. and 7th and 8th she had off so needless to say I got robbed by her. Don't get a storage unit her because she does not play by the rules and is down right criminal what she is doing!!

This is NOT a place where U want 2 store your most precious belongings as they have NO empathy OR…read morecompassion for those of us who had 2 evac due 2 fires...I was living in St. Helena, fires on all 3 sides, evacuated & then went 2 Clearlake where we again had 2 evac...because they have a 9pm curfew, I tried REALLY hard 2 be out by then, however, cud not several times because of fires...not only were they not compassionate, but I'd pd 2mos in advance, & they NEVER refunded the extra month. Their voicemail says, " have a blessed day" as if they R Christians & can connect on that level...that is NOT any teachings I grew up with as 2 "what would Jesus do"...if U want 2 rent storage from people who CARE & will work with U thru troubled times, call Vintage Court Storage in Hidden Valley....they have been wonderful!!!

The facility is great and the manager is nice, but the billing is done by the owner in San Diego. I…read moregave notice in time, and moved out on schedule. I left the unit immaculate. They are still billing me monthly, I have not received my deposit back. It's been months! They are now threatening to put a lien on my stuff. No problem since I removed it months ago.

From the owner: We are a family owned and operated business serving Lake County for over 30 years. We look forward…read moreto serving you!