bought a soundbar and paid for installation. they never installed and wouldn't give me the…read moreinstallation fee back

Ken's, in essence, completely ripped me off. OK for ppl that know (and don't) I bought a cheaper…read moreAlpine stereo (which I got because they didn't have a bracket to install the Kenwood I had picked out the day of install), four 6x8s all Alpine, a Rockford Fosgate 600W amp and one 15" RF subwoofer. I'm 46 yrs old. I was putting this system in my 19 yr old's car (05 Grand Marquis). The salesman picked out all the quipment. Told me it was all top of the line, cutting edge tech, I mean he SOLD IT. I haven't been into systems since 89/90 so I'm a lil out of the game. But when I WAS A KID, we went to Ken's and they did you right. I trusted the guy. Of course I came in with a budget for $1200 n he talked me into getting the above with install for $2100. Install day comes. First problem...radio has no bracket. They ask me if I'd like to "upgrade free of charge" to the Alpine. I said absolutely. Install is finished...didn't sound ANYTHING like what I had in 90. The stereo and 6x8s were good. Alpine is a great company. I tell them it's not the sound I envisioned. Keep in mind I told the salesman what I wanted...crisp, clean, loud mids n highs, and enough bass to play rock, but hit good n get low w hip hop. Anyway...they tell me it's cuz everything is brand new. They'll open up after breaking in. Before I drive a mile away, the bk right speaker quits n there's horrible engine noise. I take it right bk. Loose wire they say. A week later...same problem. Loose wire again they say...no more probs (we really got em on now). I get home and start looking at a Crutchfield magazine online to see the reviews of my purchase. The first thing I notice...I paid 3-4x what I could have simply ordered it for. I'm irate. But it's my own fault. I shouldn't have trusted a salesman. Then...my sub gets blown out just 2 weeks later. I find out they charged me more for the CHEAPEST RF sub (which I had) than the competition model! 300W blew it up in 2 weeks! They replace it with one just like it. Now I'm upset. I told them. They then replaced it with a model several grades up. For the next year n a half I constantly had at least one speaker out. Every time they told me it was a loose wire, something ez to fix. Continues on n on and I'm giving them a mouthful, but not push it so far they have reason not to help me. Finally. My warrantee had ran out. I had been for repairs 7-8 times. THIS TIME it's not a loose wire. My amp is faulty. Hmmmm. If I were a betting man I'd say this was the prob from the beginning. They SOLD me a used, defective amp and kept me hanging till the warranty ran out. When I talked to them they asked in a cheery voice if I'd like to order another amp just like it. My friends that understand car audio and electronics tell me it's TERRIBLE. Both the install and plan. 300W is NOTHING for this subwoofer. It can take 4-5x that amount of power. That's why I hardly had bass. Just enough to give some punch n add depth but no boom and by God for $2100 I wanted some boom! OK I want to acknowledge to everyone thinking I should have done my homework, you're exactly right. I mistakenly trusted this place. It's amazing how it's run compared to bk in my days (late 80s, early 90s) *The biggest thing I took away from this experience if you felt that was too long...just read this. 1) they knowingly sold me a defective amp 2) they knowingly sold me all items that you could order online for 3-4x the amount online 3) they were incompetent in many aspects. Especially day of install when I had to choose a different stereo cuz they didn't have the bracket for the one I picked 4) every time I had an issue, I would have to schedule a date 2-3 weeks ahead n leave the car all day. This was 60 miles round trip 5) even the day of install, nobody showed me my system or how to work anything, or acted in any way they were "proud" of their work. It was just parked out front n they threw the keys like I had a flat tire patches 6) I got neither any of my original stereo speakers or radio back nor any boxes or manuals how to work it 7) Finally, after over spending, given excuses that never fixed the problem, the terrible service and waiting...I decided to write Mike, the guy you see on TV, a letter explaining my problems. I spent $2100 n less than 2 yrs later I have no sounds at all. We thought Mike was cool n a nice guy when we were younger. It went unreturned. I could have went much, much further but I already wrote the equivalent of a novel. Suffice to say, I will NEVER return to Ken's and I BEG anyone else not to go

This is the second and last time I'm visiting this store. This time I arrived at 1155 to buy a AC…read moreto DC power adapter. They have a line of adapters where you match the adapter to the plug, both sold separately. There were about 20 plugs of varying diameters and pin configurations so instead of standing there and opening up each package and plugging it into my router, I waited on the store employee who was working with another customer at the counter. Had the Sunday morning gospel cranked to the max; very annoying. So after milling around for 20 minutes waiting on him to finish up with the customer, I left. No "I'll be right with you", not a word. This store sucks!

Stopped at this Best Buy because I wanted some DVDs to watch over the holiday since I was in this…read morearea. The location is pretty big but it seemed to have things set up everywhere. I don't know if it is just because it's not my local store, but it seemed so confusing?! So the thing I wanted, DVDs were literally all over the place. I found a rack in one area, a rack in another area, a third rack, and then I went to the back corner of the store and found some there too. I don't know why everything was so apart from one another. Was very confusing Another thing is that they had big bins out prepping for Black Friday which is great! But they took up half of the aisle. I can't imagine what that's going to be like on Friday when all of those mom's and guys looking for Playstations barrel though. I didn't like the set up at all. I did find a few movies to buy. The girl at the check out was super friendly. And did tell me they'd be open at 5am for Black Friday. Yikes, I thought. I'll definitely be in bed. But if that's your thing you'll now know the time. I'd probably stay shopping online instead of going to this location. They layout is too confusing.

I have a very bad experience with my recent visit to this Best Buy - Warner Robins store location…read more Here's why: Last week I dropped off my gaming computer to have it serviced due to a power supply that went out. So after received an email stating that my gaming computer was ready to be picked up I arrived the gentleman at the Geek Squad stated I did not owe a balance for anything I repeated myself three different times and the gentleman said I did not OWE anything due to me being a total protect member. After leaving the store I received a phone call with voice mail a gentleman stating I did owe a balance he forgot to tell the gentleman I owed a balance. I do NOT think this is right to have me come back to the store when the other gentleman stated I did not OWE anything since being a total protect member. To me, This is not a good way to represent a multi million dollar company and how they handle their business with customers. Bad practice it seems like to me.

STAY AWAY at all costs... avoid it like the plague !!!!…read more Needed to take the computer in for repairs and I regret setting foot in the place. Like every other 1 star review on here, I agree with them completely. The building is trash. It reminds me most of a junkyard. There's absolutely NO ESD protection on any workbench. At every step of the repair, he did all he could to convince me I needed additional repair actions outside of the "bench" service... I had a bad Motherboard, a bad hard drive... on and on. The worst part of this horrible experience was watching him work... it took way too long because of all the interruptions, visitors, etc. I'm certain if I had left it there, he would have cashed out on all those imaginary problems that he found. Just pay to reactivate your warranty if you need to... it would be cheaper! If you can't smell SCAM as soon as you walk inside, get your nose checked, cause it's pretty obvious in that place. I was actually looking up small claims consumer protection lawyers about mid way thru!!!

I've seen some harsh reviews of this shop. I've gone there for for or five years. I've gotten…read moregood and reasonable service. My problems have been resolved without breaking me. I had a horribly annoying virus that hit me last night. I took the laptop there this morning. The woman who has always impressed me that she knows what she is doing fixed the problem for a fair price. Unless situations change, I will keep going there.

I would recommend TJ's Electronics to everyone. Not only did he fix my computer at a great price,…read morehe also showed excellent customer service with a smile. I also received my computer back within a couple of days. He thoroughly explained what steps he took in order to fix it.

Always responds as fast as they can. I'm a frequent flier who called at least 6x a year until cars…read morewere made that would not allow you lock key in car. Down to 2x or 3X a year now for house lock-out. I trust no one else to rescue my absent intended self.

Needed an unusual key made. All Secure Safe & Locked didn't have it in stock but ordered it for me…read moreand I had it made as soon as they notified me the blank was in. The price was quite reasonable, and I appreciate them finding what I needed. I highly recommend them.