Booked two cleaners for 3 hours for a move-out make ready. The house had been empty for a year and…read morereally needed some attention. The cleaners showed up five minutes early, brought all supplies, and started work on time. Marie took charge, and I didn't really have to give any directions other than "make it look nice for the guy we're selling it to" - and that's what they did. Owner Janelle showed up with additional supplies, and to assist with the cleaning. The team completed the mission within the three hours, and both current homeowner and new/prospective owner were happy with the job they did. The team was professional and friendly, and I would book them again.

The ladies were very professional and did a great job with my apartment move out. The owner really…read morepays great attention to detail. I recommend this company

I cannot say enough good things about Brea. From the moment I requested a quote, to the moment she…read morerevealed my freshly cleaned house to me, she communicated every step of the way. I never felt like I was left hanging by her. She answered all of my questions (and I had a lot of questions) in a very timely manner. When she arrived, I explained my situation to her. I deal with a lot of depression, ADHD, and anxiety. This makes things like keeping a tidy home completely overwhelming. So, instead of taking care of the problem, I let it get worse. The worse it got, the more depressed I became. I explained all of this to her, and she listened like a friend instead of someone I had hired to clean my apartment. She was completely empathetic and non-judgmental. She was also very straightforward yet tactful about what needed to get done. At one point, I thought I had to reschedule because I had an appointment and I didn't know what to do about my dog. Brea told me not to worry, she was very good with pets, and she had experience because she had a boxer at home. Penelope approved of her right away, and Brea's energy made me feel comfortable leaving my dog with her. She worked for hours and it showed. My apartment was sparkling and it smelled incredible! I love my dog, but she has some aromas that I absolutely do not love. I had asked Brea to add floor polishing and sofa cleaning to my package which I already felt was well priced for everything she was planning to do. I don't know how she did it, but she managed to remove all of Penelope's fur, and my floors were absolutely gleaming. Not only that, she had cleaned every single baseboard and my ceiling fans until they were unrecognizable. Brea left me with more than just a clean home. She left me with a fresh slate. It's much easier to maintain a clean home than it is to clean a messy one. I find myself fastidiously, wiping every surface the moment a crumb falls. I plan to hire her to help me maintain the level of clean she achieved. I figure that the cost of the cleaning will be worth the peace of mind it gives me. If you were on the fence about spending the money on a deep clean, I wouldn't hesitate. It was absolutely life-changing.

I am writing this review to strongly urge anyone considering this service to proceed with caution…read more I hired them right after closing on a new home with my partner. The house was already generally clean, but it had been vacant, so there was typical dust in corners, behind toilets, and in window sills. I was quoted nearly $600 for what was described as an in-depth, all-day deep cleaning. On the day of the appointment, I made the mistake of giving them lockbox access because I was running behind. I arrived 40 minutes later to find a toddler inside my million-dollar home, throwing monster trucks onto custom cabinetry and bamboo floors. I was shocked. I don't have children, and the idea of a toddler being in my home--both for the safety of my property and the child--was completely unacceptable. The owner tried to smooth things over but offered no discount or acknowledgment of how inappropriate and unprofessional this was. They came back to "redo" the cleaning, and within just a few hours they claimed they were done. Dust behind the toilets was still there. They insisted I check everything on the spot, but anyone who has ever moved knows that you cannot catch every detail when you're juggling a dozen tasks--especially when you're paying professionals to handle it. When my partner arrived, she opened the microwave and oven. Both were still dirty, and with nothing more than a damp paper towel, everything wiped clean effortlessly. That alone told me the job had not been done properly the first--or second--time. I paid them just to be done with the situation, but looking back, I shouldn't have paid the owner anything. From what I understand, she charges an outrageous amount and only pays the cleaners around $100 each, which is incredibly unfair. On top of all that, I was informed that wiping the exterior windows was "extra," even at a $600 price tag. They ended up doing it, but at that point it was clear nothing was really included. In the end, I was left with stress, disappointment, and a home that was barely surface-cleaned, certainly not deep-cleaned. If you're thinking about hiring this service, be aware that you may experience unprofessional surprises--like toddlers on your property--and pay a premium for work that doesn't even meet basic expectations.

Decided to use these cleaners because I was in a rush to get someone in one day to clean my sisters…read morehouse. David who answered the phone was extremely helpful and got two lovely ladies to go over to my sisters house and clean today. For the amount of time that they were there they did the best they could and my sister satisfied. Thank you to the company and the lovely ladies

Very much a waste of money. Wanted a clean house and gave this company a try and it was a below…read morebare minimum- run down motel 6 type cleaning. We had to ask them to come back and clean an entire bathroom that they forgot to do. They didn't clean near windows, behind the bed, the kitchen counters, and many other places. It wouldn't be hard to find a better cleaning service. Would give a 0/10 if possible.

I do not recommend Serene Lux Cleaning Services…read more I hired this company for a deep clean prior to moving into my home, and the experience was extremely disappointing from start to finish. The owner provided a quote without ever viewing the property, which should have been a red flag. Two cleaners were sent out, and after approximately 8 hours, they left having completed only about half of the home. The areas they claimed to have cleaned were not done thoroughly or professionally. Despite this, I was told I still needed to pay the remaining balance because the workers "showed up and worked," even though the job was incomplete and poorly done. What was most concerning was the lack of communication and accountability: The team became "overwhelmed," yet I was never informed while they were on-site, even though I was present the entire time The owner later admitted she received updates and photos from her supervisor but still did not notify me Instead of correcting the issue, I was offered the option to pay additional hourly fees ($50-$90/hour) for someone else to finish the job that should have been completed initially I expressed my dissatisfaction and even provided photo evidence of the incomplete and poorly cleaned areas. Despite this, I felt pressured to pay the remaining balance to avoid potential conflict after just closing on my home. This experience was unprofessional, poorly managed, and not worth the cost. A deep cleaning service should be thorough, organized, and communicative--this was none of those. I would strongly advise others to choose a company that conducts an in-person walkthrough, provides accurate estimates, and stands behind their work.

Donta was excellent. She was pleasant to work with and I will definitely request her again! Thanks…read moreFor the excellent help!!

I will start by saying the maids are normally great and do a great job. Unfortunately, the business…read moreowner is not. The maids were almost 4 hours late because he overbooked them and didn't communicate. That means my whole day got placed on hold and I only have one day off a week. When I told him this was unprofessional, inconvenient, and poorly communicated, he then turned it around on me and said I have been late in my payments (during hurricane Harvey?!?). Otherwise all payments have been within 24 hrs. And quite frankly, that argument is unrelated- as a business owner if your people are late, call as soon as you know they're going to be late and apologize. Apparently those expectations are too high...

Reading the reviews I have to wonder why all the bad ones for this company are "Not recommended"…read moreand therefore not a part of their star rating system. For that reason I give 1 star even though they probably earned 2 1/2 VERY disappointing service. Sent 3 women which should have been a good thing as we have one of the 3 story Neartown houses. But several things were not dusted, work table in office, one bedside table (of 2), 3 window sills, one side of entertainment center, etc. I caught 2 things and they flipped a rag back over them but cannot catch all of this while they were rushing to leave. I did see they cleaned the master shower only as far as the shortest of the ladies could reach, leaving a foot of obviously dirty shower glass on both sides that have glass, I told the women in charge, only one who spoke English, and she told one of the girls in Spanish. The young lady dashed off while I was paying (Cash only is a red flag Israel) and then came back down so fast and zoomed out the door, that I knew there was no way. When I asked her how that could have been done so quickly she replied, she is really good! And was outside and away herself. The shower had not been touched, nor the spotty faucets in the bathroom, but the previous spotty large faucet in the kitchen was now sparkling! Obvious shower somehow translated to kitchen faucet. the rest of the house was ok but aside from the kitchen faucet nothing was really well cleaned. And I never have found my reading glasses in the nice zip up case that were on my desk that morning.....

We've had nothing but great experiences with Renzo and his team. We've had them over to our house a…read more few times now and they have been nothing but professional, pleasant, and very meticulous. The ladies who came along have also been so lovely! They've been very patient while I tried showing them what to do and trust me there's always a lot to do in this house! They've now helped us from cleaning the floors, kitchen, bathroom, stove, mirrors, windows to doing and putting laundry away and so much more! They've done an amazing job making our space clean and liveable haha! They're always so kind and polite. I cannot say enough good things about Renzo and his team. They're very hard working, and are very generous with their time. It was such a pleasure to have gotten a chance to sit down and speak with his team over chick fil a last time! I know we have found a great team to take care of our home for a very long time. Thank you, Renzo! :)

They did a great job!!!! Same day service and very professional. Everyone was great and they were…read morevery thorough in the cleaning I received.

East to communicate, straightforward estimation and easy to schedule. Technician showed up timely…read moreand took care of everything pretty well. I'd highly recommend them!

So far very good on response and quote and communicator. We are hiring them for the Biz. Will do an…read moreafter treatment review also.