Had a talk with my ex therapist from Philmont guidance center today. He was trying to encourage me despite my firing him. I basically started by doing the same thing I always did....come down on people I thought were abandoning me. I am not always easy I admit but with the proper mental health service I come around SRI hopefully will read the reviews on Yelp and work on things to improve their systems and tge demeanor of some of their administrative employees. Why don't they listen, I don't know? Maybe it's a way to keep patients at bay like they do in mental wards at hospitals. Oh well what can you do? As I was once told by an employer I once worked for, He said " Bobby you're a nonconformist in a conformist society and it's not going to work" That's true I hate to say. read more

The receptionist who answered the phone was in a hurry. This place is a scam. In order for me to be seen, I had to agree to bimonthly appointments with their therapist as long as I was on the medication. This is not a requirement for the medication as the receptionist initially told me and my doctors have said. She said this is a requirement of our practice. A service that both my primary care team and my health advocate said I do not need. A service that I KNOW I do not need. My primary also said that it reeks of an insurance money grab. These SRI "doctors" seem to really want to pad their pockets at their patients and their health insurance expense. How unethical. DO NOT USE SRI Psychological Services if you value your mental health and your wallet. read more

My provider told me that they will fully cover but the receptionist took my card details and told me that there was a $50 co-payment. The receptionist was extremely condescending and spoke over me. Did not give me a chance to speak or say anything. The therapist was also involved in collecting the payment which made me feel rushed. I did not feel very comfortable speaking afterwards and we didn't have enough time to talk because we spent most of it trying to figure out the payment. I wasn't very happy with how I was treated. read more

Their administrative staff is the WORSE!!! They are condescending and speak over you, especially that Wendy Kerr. I would not recommend them for their administrative staff alone because they are the people you will have to deal with for any billing issues. Imagine having the headache of having to sort of billing with your insurance company after spending hours going through robo prompt after robo prompt & then having to be told the mistake was made by the provider?!! Exactly! This is not a great scenario, so do not make it worse for yourself by dealing with a practice that hires people with poor people skills. ONE STAR FOR THEM BECAUSE I HAD TO PICK A MINIMUM BUT SHOULD BE ZERO....COMPLETE WASTE OF MY TIME! read more

I would not recommend at all. While my therapist seems to be helpful, Dr. Herman and the receptionist Wendy are not. There have been plenty of times I've tried to make an appointment with the doctor & I seem to get the run around from Wendy and when I do leave a message for the doctor/his care coordinator I don't always get a call back. It's hard to get in contact with them when I need something before and appointment. For instance I called because my anxiety had gotten significantly worse (I had to call out of work because of it) and all I got from them was Wendy telling me she'll put me through to Dr. Herman's voicemail and his care coordinator would get the message later today and she'd be able to talk to the doctor sometime this week. Talking to the doctor "sometime this week" to see what I should do is not good enough for me. I will be finding a new provider now. read more

Dr. Schwartz and his team of highly qualified psychologists and counselors are just what the doctor ordered in this era when kids are long on stress and short on attention. The staff is professional and attentive. As a parent, it means a lot to know there's a safe and productive environment like SRI Psychological Services when you need it. I was happy to learn of them from our pediatrician and would recommend SRI to anyone interested in top notch psychological services. read more