Went here yesterday thinking I may have had strep...first off, the online check in process was…read moregreat. Scanned in my ID and insurance card and set my appointment. Got there and the girl at the front desk was super pleasant and very patient with me as I come in completely scatterbrained with my three year old in tow. Cindy, who took our vitals and prepped us for the appointment, was even better. So nice and great with my son. Made the process "fun" for him - that right there for the 5 stars off the bat. Gave us a juice and had snacks available as well. Then we saw the provider - I think Erin (I'll come back and update this if it's wrong, I'm still sick and don't feel like getting up to look at paperwork lol) Erin was wonderful. Listened to our issues and did an exam. Again, super wonderful with my son. On our way out, my son got stickers and a toy. They were all so friendly and caring. I will go back here for care. For sure.

They are super rude but do it politely like it makes it excusable!! I would go to a different one…read morenot the one in OFallon

I was so fortunate to get into Total Access Urgent Care on their grand opening/1st day in business…read more The online checkout process was easy and quick. I was able to book my appointment and they brought me back to a room pretty much when I arrived. The staff are very friendly and helpful. I will definitely return because of the quality of care I received.

This place never read my x-rays or never sent them to a radiologist, after a nurse was the provider…read moresaid my foot didn't appear to be broken. The nurse didn't even look at my foot. I have several fractures. Called the number to speak with the person over them and they gave me a number that screens calls and no one returns calls. Do not to this place

Staff was friendly, helpful and professional. Facility was clean and organized. Made an…read moreappointment. Was helped quickly. Thank your folks for their help. Ken S.

I'm really saddened by their review score. Perhaps they are under new management? I've gone twice…read morein the last week and both times received great service and care. What shocked me the most was how many open appointments they had both times. I was able to be seen same day. I love the app. Easy to make an appointment. The text messages took me a minute to figure out because I assumed you cancel and do everything online. No ma'am. You can use a text to cancel and check in when you arrive! Come on technology! Both times, the ladies at the reception desk and the nurses/doctors I saw were very nice. They listened to my symptoms, explained what was going on and quickly made a diagnosis. I didn't have to wait more than maybe 30 minutes after my appointment time to be seen. The waiting area is clean and has amenities like a coffee station and even an arcade game. They have Kleenex and face masks available for those who need them. I'm so impressed with this place and I'm glad we don't have to wait weeks to see our primary doctor or wait 24 hours in an emergency room!!!

(Location inside St Elizabeth's hospital)Took my sister here for some immunizations. They offer…read moresliding scale fees for the uninsured. Markita at the front desk is awesome very friendly professional and welcoming. The experience was very efficient & the nurse practitioner was very thorough. I'd definitely recommend it. There were 2 people ahead of my sister & the wait was only maybe 15 min as a walk in.

From the owner: Thank you for choosing Southern Illinois Healthcare Foundation's Prime Time Acute Care Clinic!…read more We are located in St. Elizabeth's hospital in Belleville, IL. Just down the hall from the ER. We will see patients with the following conditions: * Colds, sore throats and sinus infections * Nausea, vomiting and diarrhea * Ear aches, swimmer's ear and pink eye * Testing for HIV, STD, and pregnancy * Minor Injuries that do not require X-rays * Urinary tract infections and some women's health issues * Certain medication refills - No narcotics or controlled substances! * Mild asthma or COPD exacerbations * Childhood viral infections * Head lice * Rashes and skin infections * Suture (stitches) removal * Simple cysts, abscesses or boils that do not require incision and drainage * School, work and sports physicals - must have shot records! Prime Time is not able to see patients with the following conditions: * Chest Pain, difficulty breathing or shortness of breath * Elevated blood pressure * Fractures, Trauma or Injuries that require X-rays or stitches * Pregnant females who are cramping or bleeding * Any abnormal bleeding * Psychiatric Problems * Workmans Comp or FMLA * Follow up visits These conditions will be referred to the ER or primary care provider as deemed appropriate. We Accept Most Private Insurances, Medicaid, Medicare and Tricare. We Offer A Sliding Fee Scale for Patients Who DO Not Have Insurance

Quality care but has no respect for time. 2nd appointment and has waited 45 mins for my SCHEDULED…read moreappointment. If you can't cater everyone in the schedule, then lessen the case load per day. Other wise, they accommodate your concerns. Staff are good. Some of them you would hear their comments on patients on the hallway while you're in your room waiting, so that's a bit unprofessional.

I saw the PA Erica. I felt I wasn't listen to. She kept focusing on my Asthma instead of the real…read morereason I was there. She put in my notes I had shortness of breath which was a lie. Insurance upcoming? I don't know but I won't be back! Also one lady in the front office is very rude. No one explains anything to patients. ​​I meant insurance "upcoding?" I was there for a rash. I have NO issues with my Asthma. I am very disappointed.

The staff were very professional and kind. They worked very hard to see all their patients in a…read moretimely manner.

My visit at this office was pleasant and very clean environment. The staff was very professional…read moreand did everything they could to assist me. I would definitely recommend this office.

This place is horrible. The website said it opens on Sat at 9. When I arrived, it says it doesn't…read moreopen until 9:30. It allows you walk-ins to register 5 minutes before opening so I did that at 9:25. The staff didn't show up until 9:31. They came out with paperwork at 9:45. When they show the list of waiting patients I showed up as #9 despite being the first person there. I assume others had appointments. I just left rather than wait many hours. If they are going to advertise as "walk-ins welcome" then they should at least have open slots for them.

This Walgreens Pharmacy is the absolute worst! On more than one occasion, the pharmacist has been…read morerude. I have to call multiple to get my prescription ordered. Every time they tell me it will be ordered, it doesn't get ordered and I have to call 3-4 more times! I am done doing business with Walgreens!

Awesome doctor. I see Dr. Jenn S. she is professional and…read morecaring for all your needs. I have been seeing her for over two years now! I highly recommend her.

Dr. Morrison has been my doctor for over 10 years and he is great. He is friendly and doesn't make…read moreyou feel rushed. He listens to the patient. His staff is also kind and caring. I have recommended him to friends and my daughter also goes to see him as well.

I have never had any issues here. I've always been treated professionally and kindly. Dr. Hitchcock…read moreis a great doctor and I love the fact that he is a veteran. The facility must have certainly improved since these early reviews. It is not the fanciest office I've ever been to but certainly provides adequate care for all of my needs.

This practice is awful. Took my son in for migraines and other issues. Upon entering a nurse was…read morevery rude, loud and gruff to a mentally disabled person. It was horrifying to watch her berate the poor gentleman. As if he didn't have difficulties enough. Them our nurse was very rude and to the point to a 14 yr teen. Too it off the dr. Was also very abrupt and rude when questioning my son. I am pretty easy going person and it takes a lot for me to post a review. I do not want my health in the hands of a practice that cannot emotionally support their patients.