They are super rude but do it politely like it makes it excusable!! I would go to a different one…read morenot the one in OFallon

Every time I have come here for my self or my family, we have been treated with respect, were seen…read morein under 20 minutes, and treated with knowledge and care. The facility is clean and has nice amenities.

I was so fortunate to get into Total Access Urgent Care on their grand opening/1st day in business…read more The online checkout process was easy and quick. I was able to book my appointment and they brought me back to a room pretty much when I arrived. The staff are very friendly and helpful. I will definitely return because of the quality of care I received.

Do NOT go here. They will charge you like crazy and you won't even get a bill in the mail. You…read morewon't realize you owe anything until 5 months later they say insurance didn't cover it and you're stuck with a bill in collections.

I received excellent care here. The nurses and phlebotomists were incredibly kind and considerate…read more As someone in healthcare, I have high standards, and I would absolutely recommend WellNow to anyone needing this type of service. I also greatly appreciated the ability to schedule an appointment time. I had a minimal wait to be seen by a provider.

I have been here for an hour. I had an appointment scheduled. They've seen 8 people that came in…read moreafter me. They marked in their system that I was seen already as well as other people so that they can be seen as 'efficient' by their corporate overlords. If you can't see me when my appointment is scheduled then don't offer appointments.

(Location inside St Elizabeth's hospital)Took my sister here for some immunizations. They offer…read moresliding scale fees for the uninsured. Markita at the front desk is awesome very friendly professional and welcoming. The experience was very efficient & the nurse practitioner was very thorough. I'd definitely recommend it. There were 2 people ahead of my sister & the wait was only maybe 15 min as a walk in.

From the owner: Thank you for choosing Southern Illinois Healthcare Foundation's Prime Time Acute Care Clinic!…read more We are located in St. Elizabeth's hospital in Belleville, IL. Just down the hall from the ER. We will see patients with the following conditions: * Colds, sore throats and sinus infections * Nausea, vomiting and diarrhea * Ear aches, swimmer's ear and pink eye * Testing for HIV, STD, and pregnancy * Minor Injuries that do not require X-rays * Urinary tract infections and some women's health issues * Certain medication refills - No narcotics or controlled substances! * Mild asthma or COPD exacerbations * Childhood viral infections * Head lice * Rashes and skin infections * Suture (stitches) removal * Simple cysts, abscesses or boils that do not require incision and drainage * School, work and sports physicals - must have shot records! Prime Time is not able to see patients with the following conditions: * Chest Pain, difficulty breathing or shortness of breath * Elevated blood pressure * Fractures, Trauma or Injuries that require X-rays or stitches * Pregnant females who are cramping or bleeding * Any abnormal bleeding * Psychiatric Problems * Workmans Comp or FMLA * Follow up visits These conditions will be referred to the ER or primary care provider as deemed appropriate. We Accept Most Private Insurances, Medicaid, Medicare and Tricare. We Offer A Sliding Fee Scale for Patients Who DO Not Have Insurance

I saw the PA Erica. I felt I wasn't listen to. She kept focusing on my Asthma instead of the real…read morereason I was there. She put in my notes I had shortness of breath which was a lie. Insurance upcoming? I don't know but I won't be back! Also one lady in the front office is very rude. No one explains anything to patients. ​​I meant insurance "upcoding?" I was there for a rash. I have NO issues with my Asthma. I am very disappointed.

I came for my apt today with Erica. I was asked by the receptionist for my credit card as it was…read moreneeded to be on file. I asked, why and was told I had a balance of $50. I asked why? I was told I missed an apt. I didn't have it in my planner & probably did miss in error. I was told if I didn't provide them with a credit card, I could "not" see the doctor today or get my allergy shot. I was told I could reschedule today to later in the month which I did. I was told that if I did not provide them with my credit card number by close of business today, my apt for later in the month would be cancelled. I asked if I could discuss this with Erica & was told, I couldn't go through those door without providing my credit card number. I said I had errands to run and had to think on this. I was told they would call me at 3 PM. I wasn't home & the message I got on my recorder said that since I didn't provide my credit card, my apt they gave me today for 24 Feb was cancelled. I would like to comment that I've been a patient for at least 15 years. I said it was a hardship to pay the $50 & asked if the fee could be waived. The girl left the desk and came back and said, NO. I'm having quite a few medical problems right now and it would have been helpful to either waive the fee or at least let me make payments in increments. I have many doctors in the BJC network here in IL & in MO & have never been asked that I have a credit card on file. Being turned away today caused me confusion as to what was really important in the medical field - why men & women become doctors? Is it only for the "money" or is it to "treat patients"? I feel the staff was not willing to discuss "options" other than having my credit card on file & payment immediately? I left a bit stunned as if I didn't have a voice in my healthcare. Now, I find myself looking for a new allergy doctor as I can't go back here - unless - I have my credit card number on file & pay this $50 fee. I'm 80 years old. I have one income. I am frugal. I left today with feelings of "what is the value of my life" when it comes to dollar and cents? Apparently, the answer is dollars and cents. Not the welfare of the patient. I was surprised of the outcome of today's events as I came to the office for my appointment, & if seen by the doctor today, it meant the allergy center would have made money on my doctor visit as well as my allergy shot. Sometimes, it pays to use commonsense & have a common-ground regarding doctor/patient relationships. I feel I have to find a new allergist who's top priority is the "patient" and not just the "dollars".

The staff were very professional and kind. They worked very hard to see all their patients in a…read moretimely manner.

Always great to been seen so quickly and love the new office set up very friendly and helpful…read morestaff! Never fun going to urgent care with sick child but so thankful for this location!

This place is horrible. The website said it opens on Sat at 9. When I arrived, it says it doesn't…read moreopen until 9:30. It allows you walk-ins to register 5 minutes before opening so I did that at 9:25. The staff didn't show up until 9:31. They came out with paperwork at 9:45. When they show the list of waiting patients I showed up as #9 despite being the first person there. I assume others had appointments. I just left rather than wait many hours. If they are going to advertise as "walk-ins welcome" then they should at least have open slots for them.

This Walgreens Pharmacy is the absolute worst! On more than one occasion, the pharmacist has been…read morerude. I have to call multiple to get my prescription ordered. Every time they tell me it will be ordered, it doesn't get ordered and I have to call 3-4 more times! I am done doing business with Walgreens!

Awesome doctor. I see Dr. Jenn S. she is professional and…read morecaring for all your needs. I have been seeing her for over two years now! I highly recommend her.

Dr. Morrison has been my doctor for over 10 years and he is great. He is friendly and doesn't make…read moreyou feel rushed. He listens to the patient. His staff is also kind and caring. I have recommended him to friends and my daughter also goes to see him as well.

I have never had any issues here. I've always been treated professionally and kindly. Dr. Hitchcock…read moreis a great doctor and I love the fact that he is a veteran. The facility must have certainly improved since these early reviews. It is not the fanciest office I've ever been to but certainly provides adequate care for all of my needs.

This practice is awful. Took my son in for migraines and other issues. Upon entering a nurse was…read morevery rude, loud and gruff to a mentally disabled person. It was horrifying to watch her berate the poor gentleman. As if he didn't have difficulties enough. Them our nurse was very rude and to the point to a 14 yr teen. Too it off the dr. Was also very abrupt and rude when questioning my son. I am pretty easy going person and it takes a lot for me to post a review. I do not want my health in the hands of a practice that cannot emotionally support their patients.