Great customer service! Friendly staff who are genuinely interested in having a good ole chat with…read morethe customer! Passport photos - $16 for a set of 8 Can lodge applications. And post mail :)

unfriendky lady at counter doing passports, very rude and blunt -had some errors on passport app…read morebut how she communicated had no empathy also if your opening hours for passport is 10 then be transparent on your website.

[sigh] one person serving and it is midday Ah two people really but one seems always to be hiding…read moretrying to find a package that should have been delivered. Combine lazy couriers with undermanned shop and we have the queue you can see from space. Part of the delay in service today is to convince patrons to fill out a form to get a red card with a QR code. She said it will make getting my parcels quicker but she looked at me oddly when I asked if it will make the queue shorter

The horrible attitude from workers. The manager is mean and rude. Very unprofessional. They "lost"(…read moreas they said) my parcel cost me $10k and even were not bothered to help to find it until I called and wrote to the main office post-Australia complaint department. The manager just told me that it was my problem and kicked me out of the post office. He told to personnel not to serve me. It is not the first time when this happened. I have called the police. Two days later they found my parcel, and it was no apology. They just tried to steal it and make it despaired. A note was lost as well. That I was waiting for months thinking it is not going to be delivered. So, I started to investigate and found a note in an unusual place. They just wanted to rip me off, but it did not happen. Not recommend anyone to deal with them.