I'm from out of town and had a Dental "emergency" Great…read moreReceptionist explained a great deal and setup a prompt appt for my chipped molar. (I was recommended ANOTHER Dental Office by a local, but they never could answer the phone as "too busy with other patients" message was all I got). I really appreciated being able to talk to someone about my problem WHEN I called. I assumed a Crown was necessary, but Dr Pocrnich replaced my old amalgam filling with a composite filling on my single visit in about 35 minutes - Great Service and results. And should be much less expensive and certainly less time consuming.

I'll preface this review by stating that I'm in the military - and part of our creed declares our…read moreexpert and professionalism in our "craft" or skill-set as a Soldier. We demonstrate our skill-set as often as we execute our missions. In the civilian world Dr. Ness truly exemplifies what a professional should look like as a dentist, and he executes this art on a daily basis. This was my first visit to his office - and my mother-in-law (a retired dental hygienist) has taught me to be careful with new dentists, as many are only looking to gain $ from your visit (through fillings, crowns, and other expensive work). But Dr. Ness is not your typical "run of the mill" dentist. He invested a good portion of time with me inspecting each tooth himself, along with the help of his assistant. He tracked the stains of each tooth, documenting each tooth as he went. He took photos with a high-end camera (digital), and inspected the gums around each tooth, giving numerical ratings to everything. All of this information was inputted in his computer to compare progress on our next visit. The actual cleaning (also called "prophylaxis") was done very meticulously, as the plaque was removed with a steady hand. This resulted in a very cleaned and polished look and feel. I have a natural tendency to build up plaque in specific areas of my teeth and they took care of that with ease. Dr. Ness isn't afraid to use updated and modern technology in the art of dentistry, stays current with dental knowledge, and also (and maybe most importantly) cares about the individual as a whole and not just the mouth. I wholeheartedly support Dr. Ness's practice and actually look forward to the next visit 6 months from now.

Dr. Ness has been my dentist since I was a young child. Now 29, I still drive home to see him for…read moremy cleanings and care. I've also enjoyed getting to know Joyce over the past few years and really trust her to do a great job cleaning my teeth. Thanks again for being a great hometown dental practice.

Every single person here does his or her job so well! It's a low stress experience from start to…read morefinish, in a beautiful facility with talented and thorough practitioners, technicians, assistants and administrative professionals. This place is the best!!

I had a great experience here. The hygienist was very knowledgeable, thorough, and personable. The…read moredentist was very straightforward with options and communicated clearly. I made my next appointment immediately. Mike

Trisha and Dr. Walt always take the best care of me and my teeth. Trisha makes sure I am…read morecomfortable and informed while she carefully cleans my teeth and attends to my aging, delicate gums, offering suggestions and alternatives to keep them healthy. I am inspired to take care of both my teeth and gums throughout the day, so I can come back next time to get the best report possible for my overall mouth health. I started going to Dr. Walt when my now adult son got his braces off as a teenager and my current dentist couldn't get him in for a teeth cleaning for two weeks. Dr. Walt got him in right after his braces removal. I have been a teeth grinder all my life and I had ground down my teeth so there was very little enamel left. With the help of the team at RBD, I now have a beautiful white, strong smile.

He's the meanest dentist I've ever been to, and his assistants are the most stuck up women you…read morecould ever meet. I had to go to another dentist to fix his "work." Save yourself some trouble and go elsewhere.

The dentist Zack was great but he needs to look at his front end staff. They did not follow…read morethrough with the patients needs or answer questions in a timely manner. They send intimidating text messages and bills that they held until over due and does not give patient time to reach out to insurance company. Leave message on their phone and ask for someone to call me back which never happened. The threats kept coming to send for collections and didn't follow thru with their obligations as a dental provider. Patients beware! Out for patients $$$. See Google reviews! Tell you they take insurance but does not follow thru like other dental clinics do. Sent me out the door after my appointment saying they will contact me with a care plan. Never heard from them other than a big bill that should not have happened if the office person would have done their job as a patient would expect. Bad administration. Watch your wallet insured patients. You get more to pay for.

We love Isanti Family Dental's care of our teeth. They're quick to get us in for whatever we need…read more Good thorough professional care at a reasonable price. It's nice to have dentists we trust.

Dr. Jennifer Laberge is so great! I hate dental work, but she makes it painless. She is nice,…read moreunderstanding, does excellent work, and knows what she is talking about. Everyone else in the office is so helpful and they reply quickly to any questions or concerns. It's totally worth the extra drive to go here!

I would not recommend this dental office based on my experience…read more I had 5 fillings done here in January, and I have had constant pain ever since. Shortly after the procedure I began experiencing severe sensitivity to hot, cold, and even room temperature food/drinks. The pain lingers and I now deal with random throbbing throughout the day. This is not normal and has not improved with time. When I went back to have this addressed, I asked to see a different dentist/team for a second set of eyes. They adjusted my bite and applied fluoride, but nothing changed. I was then told that if it still hurt after two months, it likely wouldn't get better. When I first asked for my X-rays, I was told they typically only send them to another dentist and was encouraged to come back in instead. Now that I've decided to seek a second opinion elsewhere, they sent my X-rays immediately with no attempt to resolve the issue further. The procedure itself was also a terrible experience. The numbing injection was extremely painful and sent a shock through my entire body that briefly left me feeling paralyzed. I have never had dental pain like this in my life, and it has significantly affected what and how I eat. At this point, I am seeking care elsewhere. If you value your health and comfort, I would strongly recommend getting a second opinion before committing to treatment here.

Dr. Lund and the team did an amazing job. We were new clients and they helped us feel comfortable,…read moregave us all the info we need, and even a welcome gift. All of the staff here are kind and helpful! They also have payment plans for higher cost treatments. Highly recommend!

I am switching dental offices. My fiance went here for TMJ, spent $7,000 out of pocket for…read moreappliances that they told him he needed for his jaw then was told by Dr. Sheils why did you get those. Now he will not call him back, we have called he office many times to ask to have a call from Dr. Sheils or to speak with him but he's too busy... what kind of dentist doesn't call a patient back?

Consumer Warning: Avoid Otsego Dental at all cost unless…read moreyou like going every month for 4-5 months just to get your yearly cleaning. They will find a problem then say you have to come back to deal with it. Then you go back 1-2 times to deal with a filling or crown then go again for the cleaning only to be told "no, we want to take more X-rays then do another exam to determine what type of cleaning you need." Then they expect you to come back again to get your cleaning, that is if they don't find something else they can use to schedule another appointment. Each time you and your insurance is paying appointment fees and charges for everything that they do on multiple visits. This is the biggest Dental Scam I have ever seen. Save your time, money and sanity... Find another Dentist.

I came in for cavity fillings and left feeling disrespected and confused about my own bill. From…read morethe start, there was no intake process -- no paperwork, no forms, no verification of why I was even there. My hygienist mentioned we were addressing 3 cavities, but that was the only communication I got about the plan. After sitting in the chair for two hours, I was given a verbal total that shocked me. I was escorted to the consultation room. Before I'd even seen an invoice, the staff member started talking about collections and asked me point-blank if I'd "shown up today with the intention of not paying." I went in for dental care and ended up feeling like I was being interrogated as a criminal, not treated like a patient. After I paid a partial amount, I was finally handed a piece of paper, and the total on it didn't even match what I'd been told verbally. This isn't the first time a staff member has been snooty and condescending in the consultation room. When I called the next day to get clarity, I was met with a condescending tone and no real answers. When I raised concerns about how I'd been treated, the response was: "Thanks for the feedback, no one will be calling you back, ask more questions next time." No accountability, no follow-up, nothing. The office has a sign stating patients may be asked to leave if they're disrespectful to staff. Apparently that standard doesn't apply in reverse. If you value transparency about costs and basic respect as a patient, I'd look elsewhere.

I can only think of one reason why these people can be this good at what they do. They are from the…read morefuture. They pretend that they are not, but there is no denying it. The reason why most dentists get into the field is so they can inflict pain on others without legal repercussions. Everybody knows that. This one is different. He has somehow figured out how to whip your teeth into shape without using any pain compliance techniques. The equipment that they use is beyond state of the art. This stuff has not even been to Area 51 yet. I am pretty sure it is made from materials that have not been invented yet, at least on this planet.