I've been here with my daughter since 10:30 am.....it is now 1:05 pm and she is just now seeing the…read moredoctor. Now her doctor was very helpful. I'm very thankful for her help

Took my daughter there for a fever. They said it was just sinuses and told her to take something…read moreover the counter. She was even worse later that day so we took her somewhere else. Turns out it was a Bad ear infection. They never checked her ears! Took my mother, who's from out of town, there for a fever. The did a blood screen and said her white count looked fine and there was nothing they could or would do. Her white count was double what her norm was! When we pointed this out all we got was a shrug of the shoulders. Now, she will have to wait until they drive back to Virginia to get antibiotics prescribed! This place is the worst. They don't even do the bare minimum to diagnose what's going on with you. If you are sick then don't waste your time going here. They really don't care.

I should have absolutely stuck with St. Francis Urgent Care at 3424 Cypress St, West Monroe, LA…read more71291, because this place is an absolute nightmare and never fails to infuriate me beyond belief! They can't even manage to diagnose strep throat correctly, and instead of doing their job, they want to drag my sick child back to the clinic for a re-diagnosis. It's outrageous that they would waste our time and energy just to give her the same medications we demanded the first time around. If there's any way to avoid this clinic, I would do it in a heartbeat! The only good thing about this place would have to be staff, very friendly so must leave at least 2 star because of staff

Made an appointment for 8:15 on a Saturday morning. Arrived and was told that the "sign in person"…read morewas coming from Lake Charles and that I should wait for an undetermined amount of time? Super weird, didn't make any sense, won't be back.

Nice receptionist. Nice workers. Awful service. Took 3 hours to be seen. Ridiculous. Will not be…read moreback!

THIS PLACE IS JUST A COVID CLINIC zero stars. They make you…read morepay a copay and do not disclose they do NOT do flu tests or any thing other than Covid. DO NOT WASTE YOUR TIME

I came to get a test and I mentioned in admit that I was going to have to go over to the medical…read moremall for some bloodwork and they called them and had them send it over here so I didn't have to go to two different places. They were amazing. I know they have had some issues recently but everyone has been SO nice and kind. I definitely recommend them and would have no problem returning here for care.

My husband has been at Glenwood Regional Hospital off and on for two weeks. I'm almost afraid to…read morebrag about this hospital because the Doctors and Staff are so good I'm afraid everyone will want to start using Glenwood. This Hospital should be ranked #1 as Best Hospital in Monroe and West Monroe, La because everyone is truly dedicated to taking care of their patients. So, all of you other people should keep using the other two hospitals in Monroe, La so we can keep getting the Best Care at Glenwood Regional Hospital. Just saying

I went to the office today due to a eye infection. I have never had issue with this office before…read morebc I've been several times, even after the new system was administered. My wallet had been stolen so I didn't have anything but LA wallet and my insurance was on the system. Never was a problem until today. Tried to call me a a liar about being there since the new system was on place... Check my patient history.. you'll see it's true. So she proceeded to tell me there's nothing she can do and I explained what they did before to just get me through the survey online. I was insured and they had everything on their system including my id and I had La wallet . Again never had an issue. She proceeded to call a associate in another office to see how to deal with the problem then told her something I TRIED to explain and she would not listen to me and proceeded telling her stuff as I was like no ma'am that's not what I said. And she ignored me and went to the back where they began making jokes and saying stuff like she's cray cray. And other things where you could hear it in the lobby, so I was humiliated in front of the whole office and lobby, not once but twice. I even heard the receptionist say.. this made me feel so good about myself. And they started laughing. I walked out crying from being so humiliated. This was my main office I came to. It I doubt I'll return. I wouldn't have just made something up like that... Esp when my history states I've been there several times. Always treated with kindness until today. So unprofessional.

I guess a father of a child taking his kid in to see whats going with them, is a reason to be pissy…read moreat the father. the "doctor" checking my son out acting like i was even there when i was telling her what medicine he couldnt stomach. and when i talked to her she didnt even look at me when i spoke, just gave me side eye and attitude when i said medicine he couldnt take. if i could rate that lady with zero stars i would in a heart beat!! but the office lady up front did perfect with helping get our information down.

I came into the ER due to my Ulcerative Colitis flaring up. My doctor was Dr Rhonda Walker. She was…read moreso kind and very compassionate towards me. My nurse was Katelyn Lenard. She was one of the best nurses that I've come across. We need more doctors and nurses that show kindness in the medical field.

I was in a fight for my life in their ICU! To say that I received poor care would be an…read moreunderstatement. Their nurses lacked the training and professionalism needed to deliver dignified care. I felt like I was in an episode of the Heat of the Night with many of their nurses to be so young had anti bellum mindsets and the black nurses feeling as they had to take that abuse to remain employed. My experience was a nightmare.