Currently on hold with a very rude receptionist, I'm calling to schedule an appointment & she…read morewanted to brush me off as a walk in. If she's rude right now I don't even wanna imagine how poor their service must be in clinic. I'm definitely gonna call my insurance to have my PCP changed

Worst place ever. Completely unprofessional. Let us sit for three hours and didn't even tell us the…read moredentist isn't even available.

I went to the office today due to a eye infection. I have never had issue with this office before…read morebc I've been several times, even after the new system was administered. My wallet had been stolen so I didn't have anything but LA wallet and my insurance was on the system. Never was a problem until today. Tried to call me a a liar about being there since the new system was on place... Check my patient history.. you'll see it's true. So she proceeded to tell me there's nothing she can do and I explained what they did before to just get me through the survey online. I was insured and they had everything on their system including my id and I had La wallet . Again never had an issue. She proceeded to call a associate in another office to see how to deal with the problem then told her something I TRIED to explain and she would not listen to me and proceeded telling her stuff as I was like no ma'am that's not what I said. And she ignored me and went to the back where they began making jokes and saying stuff like she's cray cray. And other things where you could hear it in the lobby, so I was humiliated in front of the whole office and lobby, not once but twice. I even heard the receptionist say.. this made me feel so good about myself. And they started laughing. I walked out crying from being so humiliated. This was my main office I came to. It I doubt I'll return. I wouldn't have just made something up like that... Esp when my history states I've been there several times. Always treated with kindness until today. So unprofessional.

I guess a father of a child taking his kid in to see whats going with them, is a reason to be pissy…read moreat the father. the "doctor" checking my son out acting like i was even there when i was telling her what medicine he couldnt stomach. and when i talked to her she didnt even look at me when i spoke, just gave me side eye and attitude when i said medicine he couldnt take. if i could rate that lady with zero stars i would in a heart beat!! but the office lady up front did perfect with helping get our information down.

This was a nightmare! While my husband was on a business trip in Texas he experienced a swollen leg…read moreand visited an Emergency clinic where he was diagnosed with a blood clot in his leg. He was treated, given a prescription, and told if he experienced chest pain to find the nearest ER. Sure enough, chest pain began on his drive back home to Florida. He was directed to this facility in Monroe, LA. and arrived around 10 am. When I heard the news I headed his direction. In the 7+ hours it took me to get to there, he was properly scanned and received news of having blood clots in both lungs, as well, and was admitted to stay for treatment. I arrived by 6pm, he still had not been assigned a bed. My husband sat alone, unchecked, for over 4 hours. All of the nurses were very young and the nurse assigned to him stated it was only her first day as a nurse. In over 4 hours, not a single nurse had stopped to offer water, a restroom, food service, etc. If the staff was so busy, we actually witnessed several employees lounging and napping in the last trauma room nearest the ER restroom. This along with the constant personal chatter and laughter among them sure did not attest. After the night shift arrived, we were informed, only after asking, there would be NO bed for my husband. We were told to hang out until the following day when our doctor would discuss a plan of action. He did not have an iv bag... Thankfully, Whitney was our night nurse. I asked if it might be better if I drove him home to our Hospital, Ascension Sacred Heart, which is one of the very best in the U.S. Dr. Fig was called in and we are still in shock over this man's behavior. He came in telling us we had come to the "wrong hospital". After hearing what blood thinner was just given to my husband, he said, "oh no, no, no! That was the wrong thing to do!" (This left us both feeling frightened, to say the least). With nurse Whitney present, he stated, "this hospital is more of a band-aide clinic", it is a "ghetto clinic", "trash comes in, trash goes out everyday", "all the staff here is bad, accept of course for you" and pointed at Whitney, he "didn't plan to stay any longer than he had to", etc... He said "all of Louisiana has the worst medical care system" and told us we should've gone to the next state, at the least. He mentioned FL was the best. When asked if we could be discharged, he said we would have to sign a AMA and our insurance probably would deny payments, leaving us responsible. We were unsettled, tired, and disheartened, but thankful for Whitney who brought in an extra blanket and pillow in addition to 2 water bottles. The following morning, Dr. Ankush Bansal (the only good physician) discharged my husband with the needed treatment to allow us care at home where we would have "the proper specialists available". This may be a low-income facility, but nothing should dictate the quality of care one receives. If compassion and professional pride is not in your character, choose another profession.

I came into the ER due to my Ulcerative Colitis flaring up. My doctor was Dr Rhonda Walker. She was…read moreso kind and very compassionate towards me. My nurse was Katelyn Lenard. She was one of the best nurses that I've come across. We need more doctors and nurses that show kindness in the medical field.

I made an appointment and still had to wait for house. 2 people without appointments got to go…read morebefore me. The receptionist is always on her cell phone. She also unprofessional and very rude. I just left.​

Dont be mistaken by that 1 star. It won't let me leave 0 stars…read more Maybe change your office hours to "whenever we decide to stop taking patients". Office hours posted that the clinic was open until 6 pm. We walked in at 5:30ish. There was only one other vehicle in the parking lot. Not one single human in the waiting room or at the service desk. A few minutes later a lady comes from the back stating they are "no longer accepting patients. The rooms are full in the back." Remember... there was 1 car in the parking lot. If you go to a restaurant 1 minute before closing time, you will be seated and served. Not at St Francis clinics. Affinity in Monroe was very kind and hospitable. I wished that k had taken a picture of the dead parking lot and waiting room.

Dr Calhoun was the best dr I ever had in 20 years of being a military spouse. He listens and never…read moretreated you like a number but a person. Compassionate and really made sure his patients got the best care. I was so sad along with many other patients that he was moving. First class care by a first class Dr.

From the owner: Dr. Bob Calhoun delivers convenient, compassionate care, on your terms, when you need it. Call…read moretoday for an appointment or visit us at drbobcalhoun. com