Beware! Alphabetland Preschool prides themselves as a family-owned and operated business YET lack…read morethe sense of compassion and professionalism. The owner's son, Kyle is unable to empathize with families like myself because we are just $$ to him. Make sure you thoroughly read the application before signing because apparently, they (Administration) will use it against you should you have an issue with them. This review solely based on my experience with them. I, along with my siblings & now my children have attended & graduated Alphabetland Preschool (Waipahu Location). It was my child's first day back to school since last year, and after dropping her off to her class, I went into the office to make payment for the month. Although I was aware of the late fee for late payment and with the 10th being over the weekend, I asked the office staff (which then asked Mr. Kyle ARIZALA for permission to do so). Please keep in mind that my family's co-pay for tuition is $11.00 and this was my first time asking for leniency. Kyle was very stern on being unable to possibly waiving the $50 fee- making a strict example of how if I was an exception then he would have to make an exception for everyone else. I felt I was being treated very poorly by a member of administration- He didn't want to hear me out or perhaps even bothered to provide other options to this issue. Kyle insisted, I should have figured it out. I wrote an email addressing my concerns and in return was given a hand-delivered letter by my child's teacher the following day in response to my email. I've spoken and asked the teachers and aides about him, and I have not heard ONE positive attribute in regards to Kyle. So FYI, any issue presented to management is considered "confrontational" and deemed grounds for dismissal. What a joke! Someone enroll Kyle in a Public Relations class so he can learn how to efficiently deal with people.

I love this school! My girls are still attending here but I want to talk about the teachers that…read morethey had last year. My daughter learned so much from Ms. Nelsy (4 year olds teacher) while only being in her class for 5 months. She entered late because I originally had her in the HCAP (free preschool) but was approved for POD and was able to choose this school for her. At first, she didn't know how to write her name, count to 50, recognize letters, but then I was so proud to get her end of the year report card because she was able to do all of that. My daughter does tell me she misses Ms. Nelsy but now she is in the big girl class with Ms. Ancheta and I'm sure she's going to learn so much more! I think they're teaching them how to read which is amazing because she will be ahead when she enters Kindergarten the next school year. My other daughter had Ms. Charmaine (2 years old class) and I'm telling you that she's definitely a teacher you would want for your 2 year old because she has so much PATIENCE. My daughter was crying all day the first couple days. Sometimes she would even throw a tantrum to come home with me, it was so sad BUT I had to drop her off everyday so that she would get used to it and she did. Couple months in, she was just walking right into class like a big girl. Ms. Charmaine also helped me with potty training. My daughter was already trained with us at home but I was afraid she would have accidents at school so she would go in diapers but finally I asked Ms. Charmaine if she could help me and if it would be okay if my daughter wore underwears instead of diapers to school. She had a few accidents the first couple days and then after that, she was finally potty trained at school too. So thankful for Ms. Charmaine. My daughter's teacher now is Ms. Ashley (3 Year Olds Teacher) and she does mention that she will cry when Ms. Charmaine picks up the 2 year olds in the mornings and she's left behind but after that she's fine. She is having so much fun in Ms. Ashley's class and she actually says her name too "Mommy I go Ashley's class" it's so cute. I can't wait to see how much she will learn.

I can remember looking for a school for my grandsons and reading these yelp reviews and questioning…read moreit. but there is no questioning the school. They have amazing teachers with amazing staff, especially Mrs. Jo She's the best and Mrs. Bobbi we're gonna miss them so much. This is the cheapest school you'll ever find with the best teachers and staff. Highly recommend them thank you so much Trace Academy.

Wow, I have been waiting months to write this review to see if they would rectify anything but can…read moreconfirm that I am super glad my child does not go to Trace. We considered it since it is super well priced and conveniently located. I didn't love how small it is and that there is no outdoor space. Kids love being outdoors! But it was worth considering. During the tour we were given a waitlist form and told it is $50 to hold the spot. Great! In mid-August I physically drove to the school to hand them the form and the check. I check my bank accounts at the beginning of each month, and thought it was odd it was not cashed at the beginning of September. I email the school to say that I noticed it has not been cash and am confirming receipt. NO RESPONSE I email again a week later. NO RESPONSE I start to think maybe something is wrong with their email. I have conversed via email before, which is how I scheduled the tour to begin with. I confirmed it is the same email address. I am also worried that maybe they lost my check and they are intentionally ignoring me until they find it. I don't know what is going on, but I go directly to their website and message them through their online portal. NO RESPONSE It is a huge red flag to me when I am actively attempting to give an organization money and they are not responsive. If they don't respond to me trying to give them money, how are they going to treat me once they have it? I do not know what their excuse is, but at this point, I don't care. Short staffed? Server down? Too busy? All not great things for a preschool. I decide to call Trace at the end of October. So they have had my check for over 2 months and completely ignored all attempts for me to contact them. Trace: I have you're check right here, I'll cash it today Me: oh...ok. I have tried emailing a couple times. Trace: Yes, I got your emails. Ok...no apology, no explanation. Just telling me they've had my check sitting there for over 2 months and have actively been avoiding my messages. Honestly if she had been remorseful, provided an explanation or even been remotely nice over the phone, I would have considered still sending my child, but this conversation was the nail in the coffin for me. We really did not like the way we were treated as potential parents and decided to go elsewhere out of principle. I would definitely not recommend them and I would never send my child there.

The director of Alphabet land preschool has no compassion towards single mothers. I applied my…read moreson's and paid the registration fee that say day I called back because another school was willing to take them the next day. He wouldn't even refund me the registration fee and charging the tuition for the month.

We love this school! This location takes ages 3 and 4. The other Pearl City Alphabetland location…read morestarts at 2 yrs old. A lot of our friends recommended this place to us. All the teachers and staff are great. They even have partnerships with extra-curricular programs such as Amazing Athletes, Prime Time Kids (dancing & singing), Leahi Swim school, and Challenge Island (STEM). Their hours are so convenient and there's a lot of parking spaces.

Highly recommend!! I fully trust the staff with my daughter. She has gone here for almost 2 years…read moreand she loves it. The staff is friendly, gentle, caring, and so supportive. They communicate well and also throw cute events for family to partake in. My daughter gets disappointed when I come in to pick her up - she tells me she doesn't wanna go home yet. I think that's a great sign she's having fun and loving her time there!

We enrolled our son at 6 months old and have been really happy with his care. The infant teachers…read moreare all wonderful and caring. You can see how much they love the kids. As he's gotten older he's continued to love going to RLA. He's always happy to see his teachers and is all smiles when we drop him off. I really appreciate that they provide meals (breakfast and lunch / snacks). The lunches are impressive (IMO) and expose my son to a lot of foods we don't have at home. On another note, we liked RLA so much that we enrolled my daughter for the summer before she started kindergarten. The class size was small (which has both plusses and minuses, depending on what is important to you). Mainly we liked the curriculum and the amount of hands on activities they were able to do with a small class size. The teacher incorporated some pre-k activities since I wanted to make sure my daughter was prepared for Kindergarten.

School teachers are unnurturing. Child was mistreated and they did nothing…read more School staff bullied child for being sick while in their care and child was afraid of them afterwards. BEWARE!!! GO ELSEWHERE!!!

My child was bullied and said she was spit on by another student. When brought up to the teacher…read morethe school did nothing to investigate or remediate the issue. After a month of school, my child had an accident at school that turned out to be a urinary tract infection. The teacher was so upset that it made my child feel unsafe asking her for help. When brought up to the director, the child was blamed for "not being potty trained" and threatened with expulsion. My child was told she was "naughty" by school staff. The director and teachers are unempathetic and not nurturing. Heard this about other teachers before starting. Should have listened as it's across the board. Removed child from school. Don't recommend.

Do not believe all the 5 stars here. THIS IS NOT AN ACCREDITED SCHOOL…read more Our child was 2 yrs old when they were put on time out nearly all morning for minor misbehavior! Very sad. Unless your child is a perfect angel at this church-run preschool, you should look elsewhere for childcare. The "teacher" Rebeccah was not professional and the front office just swept it all under the rug. Dont make the same mistake we unfortunately did.

My daughter just started going here last week and we both love it, it took forever with her being…read moreon the waiting list but it was worth it. The teachers and staff are so nice and so into what they do and I as a parent really appreciate that. Though it's only a choice of 2 days you can pick a week for a few hours a day is again worth it, lets me get some things done without hearing "mom" every 2 minutes lol I love my baby but thank God for this school. Her teachers are so polite and so in tune with their class, I with she would have attended a long time ago but just now is perfect too, she made so many new friends and I've met a lot of great parents and looking forward to getting more involved with the school, keep it up Tiny Tots

I was looking for a good preschool that didn't cost and arm and a leg. This is it the teachers are…read moregreat and my son has already learned so much. He is always eager and excited to go to school every time. Ms. Tamara and her helper Ms. Dorene are so friendly and fun. This school is very organized, she has activity screens and all kinds of educational things for children to use. I highly recommend this place for your child. Great fun learning environment!

I was looking for a preschool that wasn't a daycare. All the preschools I found are just that,…read moredaycare with education. I don't need my child to eat snacks, play at recess, or nap on my dime. Being a stay at home mom, I can take care of this stuff. What I need is a professional preschool teacher who knows how to hold my child's attention enough to teach her something. I can teach my daughter too, but after a few minutes she goofs off and just doesn't take me too seriously. I found the perfect solution! At Planet Preschool, Tamara Jenkins, who's been a preschool teacher for 15 years. You might better know her as the "Kindergarten Coach." As of almost a year, she decided to open up her own preschool in her own home. She transformed her lower floor of her Kapolei home into a full fledged preschool. Her methods are to learn through play. Children will do art, play, sing with a specific curriculum in mind, so kids don't realize their learning because they're essentially playing. Genius idea! Mrs. Jenkins believes each child is different and thus learns at a different pace so she guides her teaching specific to each child's pace. If one child already knows her ABC's, then there's no need to waste a ton of time on it, so she'll move on to reading for that particular child. Her goal is to prepare your child for kindergarten but won't stop there. If your child wants to read or beyond, Mrs. Jenkins will take your child as far as your child wants to go. Currently she's got about 5 students in each class, so there's plenty of one on one time for each child. Each class will have a maximum of 10 students. You have a choice of either Tues and Thurs classes, Mon, Wed, and Fri classes, or daily classes. All classes start at 9am or 12:30pm. She's thinking about starting an afternoon class. I believe she's also starting a Kinderjam, a mommy and me class that incorporates "fun, exciting, and high-energy Music and Movement program that emphasizes the kinesthetic and tactile learning of pre-academic skills and concepts while promoting positive parent engagement." I was so desperate to find a preschool program that's not a daycare and not a parent participation preschool that was affordable. I feel so fortunate that I've finally found it! School tuition is about to increase a bit unless you enroll by May. Still affordable, but every bit of savings count. Because she's holding classes at her own home, that's why she can afford to offer classes such a low tuition rate. She's licensed so there's no need to worry. She doesn't have the fancy computers or traditional workbooks of typical preschool, but she makes it work. Check it out!

They deserve a 5 star review. My sisters have sent all 3 of her children here. My brother has sent…read morehis 2 children here as well. They have said NOTHING BUT GOOD THINGS about the people here and how 'loving' they are. "They are so loving" is what my siblings would say. Now my son attends school here and let me just say, I'm deeply grateful for the teachers and staff here. He loves school. He loves his teachers. He has made friends. I drive away every morning with full peace and assurance in my heart knowing that my son is in good hands. Uncle Dale, Miss Lisa, and all of the teachers are wonderful people!

I cannot say enough good things about this preschool! They offer not only full-time preschool but…read morepart-time as well and are one of the more affordable ones in Mililani. Although my child is part-time, she is always allowed to join in on field trips and events even if it falls on a day that she does not normally attend. Besides the normal things to praise Excel Preschool on like their curriculum and classroom structure, it is the staff that really makes me grateful for this school! From Mr. Dale to Ms. Lisa to Kumu Liz and Mrs. Mahina; all of the staff and classroom teachers are absolutely amazing! The kindness and care that I've seen them give not only to my child but to the rest of the children, to the parents, and each other is contagious. They are thoughtful and are generous with their time and efforts. They go above and beyond for the children! Excel Church Preschool truly is a blessing for me and my family!