Dr. Craig Cheptke is an extraordinary doctor. He identified DNA issues that have been at the root…read moreof my depression and coordinated care with pain management with my PCP. He questioned whether sleep apnea could be the underlying reason for an overall feeling of malaise. He treats me like an adult. I find our conversations very helpful and generally positive in helping me test the ground under my feet. We all want to know we are "okay," and sometimes you get the feeling from doctors that you have to do X, Y, and Z to get to their definition of OK. Dr. Craig helps me get there faster, supports my own awareness of how I feel, and helps me find ways to measure it in everyday life.

Dr. Chepke has helped me more in a few sessions than previous doctors have in 13 years. Definitely…read moreworth the out of network cost. And then some! Reimbursement process is cumbersome for my insurance company, but he has literally changed my life. All of the office staff are always super helpful as well. So grateful to have found you!

Dr. Bhagia was the attending MD for my Aunt who lived in assisted living. She was very thorough in…read moreoverseeing her care and kept me informed regularly. She was very sensitive to the family being out of town and went the extra mile in keeping me advised to ensure I was aware of her condition. My Aunt was very particular in selecting her MD's and she felt very comfortable with Dr. Bhagia's bedside manner and plan of care. I give Dr. Bhagia my highest recommendation!

Dr Garuba has been our primary care provider for almost ten years now. I first went to see him…read moreafter my original primary care doctor could not diagnose what was wrong with me and had sent me to multiple specialists which cost me hundreds of dollars. When I went to Dr Garuba, he solved the mystery, and diagnosed the problem before even running any tests. Also, when you see Dr Garuba, he does not rush through your appointment and will ask you multiple times if you have any questions that need to be addressed. I would definitely recommend him, and have, by getting my parents to see him as well.

I have had Dr. Garuba & Associates as my Primary Care service provider for YEARS. Never had my…read moremedication cut in half. Never came to him for psychological issues, either... but whenever I have had to discuss personal issues with him: he has always tried his best to keep me laughing & realistic about my fears/anxieties. Guess it depends on how much attention you expect from your PCP.. he's great by me & my FOUR children who are patients on his Pediatric side. They have Saturday clinics, take Walk-Ins & accept every type of health insurance I have EVER had in the state of North Carolina. Thank God he's still around.

Great physician. Has helped me family member who was over medicated, yet undertreated for the…read morereason we thought he was seeing a psychiatrist. He also helped cure family members painful side effects from powerful antipsychotics. He now is able to work part time and has his own apartment!

I have struggled with a complex history of brittle bipolar disorder, anxiety and PTSD for nearly 30…read moreyears and life for me was always a constant roller coaster ride. I had a gifted psychiatrist in CT who kept me stable and out of the hospital so when I moved to NC two years ago, I was devastated. My health suffered as I searched, three times unsuccessfully, to find the right doctor. Honestly, online reviews were of little use to me in my search for a new doctor in a new state especially those from patients overly enamored or spitefully griping about an experience. I hope this review serves as a candid, honest and critical guide and that it leads you to consider AND meet Dr. Chepke and his staff. Everyone at Excel Psychiatric is patient-centered and the office is run that way. I have regular appointments and NEVER wait longer than 5-10 minutes to see Dr. Chepke or for a ketamine treatment. This is a luxury as I routinely wait, sometimes over an hour to see my PCP or other specialists. The staff is attentive, cheerful and always responsive to my needs whether it is for a refill, insurance authorizations, the boatload of paperwork I routinely need completed or for an appointment. People have complained about getting in to see Dr. Chepke but it has been my consistent experience that if I need an appointment or to change one, I get one promptly and in a timely manner. Dr. Chepke is very involved in education and cutting edge medicine (which is a true bonus) so often travels to conferences and seminars. He and his staff always take this into account and when needed, offer office hours at non-traditional hours INCLUDING weekends. I have never been left dangling as was suggested by a previous reviewer. As a graduate of Duke University, Dr. Chepke is well-educated and knowledgeable, but more importantly, is extremely involved in knowing the latest treatments and advances in psychiatry. I am currently receiving ketamine from Dr. Chepke and it has changed my life. He is only one of a handful of docs in NC approved to administer this treatment. Ketamine is not a money-maker but Dr. Chepke offers this and other treatments because that is the BEST treatment for his patients. I can't stress how important this commitment is from ANY doctor. It is rare in today's world. Equally important, Dr. Chepke is compassionate, caring and kind...he always focuses on me and my needs and never makes me feel rushed. I am gay and at Excel, I always feel welcome and able to be candid about my life. The office is a true judgement-free zone. I've never had a question or concern not addressed, and Dr. Chepke and his staff are timely in getting back to me with answers and/or a plan. Lastly, I want to mention that I am a physician assistant and am the first to admit that I have high standards and expectations because of my knowledge and experience in medicine. I speak as an unbiased patient and provider when I say that Dr. Chepke is what I'd call "a doctor's doctor." He is THE doctor a doctor wants. Dr. Chepke KNOWS medicine and uses his knowledge and experience with innovation to provide the best treatment possible. He thinks "outside-the-box" when needed and is not afraid to go the extra mile to keep me feeling my Very Best Self.

My first two Primary Care family doctors quit this practice. The following doctor lied to me about…read morewhy they wanted me to take a drug test. Then they withheld my life saving medication. Can't trust this practice.

My family has been going here for years, even after moving. I highly recommend Dr. Karen…read moreDaniels-Mitchell!

You know, while there are tons of surely great and talented doctor in the Charlotte metro, it's…read morepretty daunting to find one for your primary physician. You want kind staff, efficient operations, trustworthy opinions and the ability to see your doc when you need to. For me, Charlotte Primary Care and, specifically, Dr. Sheen Kapadia fill these requirements. A prior colleague recommended Dr. Kapadia to me just months after I moved to Charlotte. More than three years later, I can honestly say that I've had great experiences with this practice. Since she is an internist, I can basically call on her (or her triage nurse) for just about any ailment. She's laid back, honest and downright friendly. Whether you're looking for an extremely educated and personable internist, general doc and/or a well-connected doctor, Dr. Kapadia has you covered. A few tips when you arrive... -Parking is free in the lot connected to the building -You'll have to take the elevator down to the lobby and enter the other bank of elevators to get to the 4th floor of the Charlotte Primary Care offices (I think there may be a walkway connecting the two, but I haven't taken the time to find it, yet) -You will likely have to pay upfront for your exam/service And just for kicks, the waiting room has electric massage chairs. Nice!

Sam Hughes is the best general practitioner I've ever met. He takes an entrepreneurial problem…read moresolving approach to medicine that I've never seen before, and, he quickly demonstrates that he is deeply interested in positive outcomes for his patients. He also ensures my time is not wasted, something I've never seen in medicine before. This is the kind of guy that should own a practice, he'd model success around his personal vision of care, because he really really gets it. Maybe one day..

Gave me the wrong address and did not pick up the phone when I called the office for help. They…read moreclaimed the address is their mailing address but the email does not indicate that at all. The address is right in there with the confirmation info. Missed my appointment window and they did not try to accommodate at all.

Many medical practices in the Charlotte NC area are part of Novant or Atrium and both have blanket…read morepolicies that regulate how MDs are permitted to treat patients. I looked into IORA (now One Medical Seniors) because they were not like that and my MD was the best Primary Care Physician I've ever had. Eventually One Medical was purchased by Amazon. If you want your medical care managed by an MBA at Amazon, go for it. A few months ago I left NC and I have yet to find an MD who even approaches the quality of care my One Medical PCP (Danielle Newman MD) offers. Were I to return to Charlotte, I'd definitely seek her out to be my physician again...I'm not sure I want Amazon intruding into my life any more than it already does as I believe their major concern is financial, even when it means that patients don't receive optimal care.