(This was a Google review that Google purposely doesn't publish. They purposely don't publish any…read moreof my negative reviews). Well, Dr. Romanow is an excellent doctor but she is surrounded by sub par staff. Wanda, her receptionist, purposely ignores pertinent information when taking down a message (about prescriptions) even when it's repeated to her three times. She also will not transfer you to the doctor's medical assistant because I've been told by the apathetic and pathetic office manager who clearly has comprehension and listening disabilities that all the receptionists are medical assistants (her words). In the end after explaining the situation to this so called manager for over 20 minutes, she ends up blaming me for the incident (of course, she denies this by saying "I'm putting words in her mouth"). But you know exactly what she is thinking when she says that "I cancelled the prescription" which is insinuating that I'm the possible cause of this turmoil. An office manager is supposed to rectify an issue not to exacerbate it which clearly she has done. She not only gave me excuses for all the complaints against Wanda, but again she could not even get the facts straight even after discussing the problem at length. Overall, your experience may differ and again the doctor is excellent, but I won't ever be coming back to this super crappy staff.

My primary care physician retired the end of 2024. I've been doing research, reading reviews, for…read morethe past month or so and found Dr Joseph at Baptist Primary Care Intercoastal West location. I didn't even know this location existed as it is tucked behind other businesses off Beach Boulevard. But I was pleased it was only 6 minutes from my house. Dr Joseph replied to my request to switch my care to her office quickly and I was able to schedule an appointment the following day after submitting the request. When I arrived I was greeted with a friendly welcome by the nice receptionist. I waited roughly 10 minutes to be taken into the exam room where I discussed my current medications with a nurse. Dr Joseph was thorough, discussing all my health concerns and suggesting some lifestyle changes to help lower my cholesterol and lose weight. I left the appointment feeling good about my decision to start seeing Dr Joseph. When I checkout, we scheduled my annual physical in August.

Dr. Rappaport has been my doctor since we moved to Florida 9 years ago. She is always attentive and…read moreactually takes time with her patients. She is not going to send you to countless specialists. It's a small office and she gets to know her patients on a personal level. And what's even better is she has now has non-invasive cosmetic treatments in house and Botox. I feel it's safer getting this done by a real medical doctor. And her staff has been with her for years. Her husband also is a doctor and shares office space with her.

Dr Rappaport is a great listener, smart, thorough, and most of all has a fabulous bed side manner…read more I'm almost afraid to write this review, because she's the best kept secret in Jacksonville. BEST DOCTOR IN TOWN, SHE TRULY CARES FOR HER PATIENTS.

I needed to switch primary doctors as mine moved to another facility further away and I had been…read morewanting to go to a center closer to home anyway. While I was never a patient there, St.Vincent's has been phenomenal in taking care of my boyfriend and my Mother when they had issues. It never dawned on me that behind the hospital in the Joe Adams building they were seeing people for everyday care. I went in and the staff were so friendly, seeing that I was a new patient. I had requested they send me all the new patient paperwork in the mail so that I could fill it out ahead of time, especially the medical records transfer and they did this in a matter of days. I waited maybe 10 minutes before I was called back. My new doctor, Dr. Katie Longo, might be slightly younger than me but she was so helpful an courteous. We reviewed all my old records and anything that may have come up since my last doctor's visit and she put everything in the system. She also informed me that I don't need certain exams as often as I had been going prior. I wish my old doctor had told me that. I could have saved myself unnecessary trips. I really like her and I love how it's so close to me now. I would definitely recommend this doctor's office to anyone.

The staff at FCFM are across the board amazing! The care we receive every single time is very…read moreprecise, and accurate. From my children to my aging mother, they have us covered every time! Thank you for your service to our military Dr. Hashey!!!! Your office and staff reflect your dedication to service, discipline, and quick accurate responses.

My wife and I have been very very please with choosing First Coast Medicine as our primary care…read morephysicians, we love the quality care we receive. All the physicians are great especially Dr, Harry Madhanagopal who is very knowledgeable, professional, and personable. We are always treaded with respect from the people at the front desk, Christine, to all the assistance especially Liz.

I absolutely love the care I get at the Mayo Clinic. I see Dr. Shearer and she is the most pleasant…read moreDr I've ever encountered in my life. She is very thorough and I love that they work with the Mayo Clinic so you get top-notch care on every aspect of your health I've never sat more than 15 minutes in the waiting area. And when you get to check out, they are super helpful and help you set up your next appointment. I know there could be a waiting list to get in the Mayo Clinic primary care, but I highly suggest getting on that waiting list because it's the best type of car I've ever had in my entire life

This is my first time here and the facility is so nice and clean and bright. There's comfortable…read moreseating in the waiting room in the minute. I walked in. I was able to check in for my appointment for a blood draw to be followed by an x-ray. I didn't get to sit three minutes and I was called for the blood draw lol. I was not by such a lovely woman who listened when I said I bruise easily and used a butterfly draw to make it easier. Just a prick. Seamless and quick then I walked out to check in for the x-ray where the experience was similar. I hope I can come to this facility again for some future things like mammograms, x-rays, and bloodwork. I would like to permanently break up with Labcorp. Employees here have all been free, friendly and helpful. The quality of care so far has been excellent.

Actually, I've been going to Baptist for years and really liked Dr. Phil Kartsonis. We were…read morerecently notified that he was leaving Baptist and the rumors are that he'll be starting his own practice. This isn't the first Dr. I've known to leave Baptist for whatever reason and it makes me wonder what's going on there. With all the changes in managed care and increased demands on reporting and documentation and decreased reimbursement, it's no wonder that the medical world is going through a shake up. Even though we were promised that if we liked our Dr we could keep our Dr, and if we liked our plan we could keep our plan, neither is true. Our rates have gone up and our deductible has gone up and now we're having to change Dr's because he can't abide by the changes being imposed on him by Obamacare. I didn't want to make this about that, but it is what it is and I feel like the needs of the few of outweigh the needs of the many. It would have been more economical to simply offer coverage to those with pre-existing conditions or the uninsured through some type of special program than to rewrite the entire industry.

Dr. Dhanji is one of the best physicians I've seen in years. He truly takes the time to address…read moreyour questions and thoroughly explore any ideas or concerns you bring up. What really stands out is how he listens attentively and asks thoughtful, probing questions to get to the root of the issue--never rushing or dismissing you. I also appreciate how respectful and never condescending he is. I highly recommend him to anyone seeking care with empathy and expertise.

From the owner: Sarfaraz Dhanji, MD, is board certified Family Physician who has been practicing medicine for over…read more15 years. Call now for personalized care that is built on the patient-physician relationship. NO 15 minute office visits.

Customer service is better than most offices but like a former boss said we are at the top of a…read moremediocre pile...could improve i really like Dr Buccolo came here from VA because of her but she is on again off again in the bedside manner...I will keep coming because i understand, No One can do it always

Dr. Cotton is fabulous. The office staff is sweet as all get out. Pam in billing is helpful, well…read moreinformed and a pleasure to talk with. I feel like I get great care there and the people honestly are concerned with my well-being. I moved here in 1999 and have searched all these years for a NICE doctor and I've finally found her.