Terrible, don't waste your time with this location, ordered a part online on Friday night and…read morewebsite said in stock, went to pick up Saturday 11:00 and they said they didn't have it, said they would place an order and have it by 4:00 when i went back at 5:15 still not there, said that it was not delivered yet and would be tonight, asked what time they open Sunday and was told 8am, got there at 8:15 and they were closed, waited till 9 and manager (who assured me they opened at 8 the day before) and another employee opened the door, I ask for the part and asked why they weren't open at 8 and they ignored me. When I got the part I said I would never come back here and the manager said "that's fine". So much for customer service, not even an apology or I'm sorry. Do yourself a favor and go somewhere else!

I needed 4 lug nuts for my tire. The guy at the store sold me 4 after I told him the make and model…read moreof my car. I made the mistake of throwing out my receipt in the trash can outside. I went out to my car and the lug nuts he sold me were not the right size. I went back into the store, maybe 10 minutes later to return the lug nuts. I went over to the same worker and told him he gave me the wrong lug nuts. He told me I needed my receipt to make a return. I had to go outside and dig through the trash can in front of CVS. I couldn't find the receipt. I went back into AutoZone and I explained that I literally just bought the lug nuts 10 minutes ago FROM YOU. He still said without a receipt, I couldn't get my money back. He would only give me store credit. I asked him that since the purchase was only 10 minutes ago, couldn't he just reprint my receipt and use that??? He said no. At this point , he could have even voided the transaction and given me back my $29. But no! He was extremely stubborn and not understanding in any way. He sold me the wrong lug nuts. Yes, I made the mistake of tossing my receipt. But it was literally 10 minutes from purchasing. He gave me store credit which I probably will never use. I just don't understand why he couldn't help me. I feel like he was just trying to make a stand or something. Don't throw your receipt out guys.

Autozone, Advanced Auto and most other automotive stores offer to put windshield wipers on free…read morewith purchase. It's easy to install, takes less than 5 minutes and it's a nice little extra service to offer. I just left AutoZone, Clifton and the kid behind the counter said, "You can buy it but I'm not going out there. It's too cold." I don't suggest coming to this AutoZone. On second thought Advance Auto is begining to look better and better. Maybe they should offer customer service skills class and let Ian S. sit in the front of the classroom. It can't hurt.

I have visited this location on three different occasions for simple assistance with my headlights…read moreand other minor issues. Each time, I've encountered staff who are unhelpful and seem inexperienced. They appear to lack basic knowledge about the products they sell. On two occasions, I specifically asked for help with adjusting my headlights. While I'm not a car expert, like many people in America, I drive daily and expect staff at such an establishment to have a fundamental understanding of how to install headlights. Unfortunately, this has been a recurring issue. Additionally, the customer service at the desk has been consistently subpar and unprofessional.

I received excellent service. The manager was extremely knowledgeable and very helpful. He knew…read morewhat I needed and prioritized my service.

Took the time to write a review because of how awful I was treated by an employee. Was looking for…read morea specific product and the employee was answering on a negative tone of being bothered and rude because I was asking him questions to make sure I was making the correct purchase. If a customer is asking questions do not treat them in a negative way, I was asking because the employees usually have an idea of what they are selling. It was the guy with the long dreadlocks, awful service. 09/27/22 around 8pm.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

Bibs was recommended by Ace in Staten Island as a trustworthy and reliable place. My boyfriend and…read moreI went in and was immediately greeted with professionalism. They were helpful, reasonable in their prices and they have pretty much EVERYTHING or Will let you know when to come back for the item you are looking for. Will definitely spread the word!!! Thank you Bibs! Mary

i went to them to junk my car. they quoted me one price on the phone , then when it was time to…read morepay that offered me a hundred dollars less. these men are thieves, pure and simple. DO NOT DO business with them.

Our car was stolen and after recovering it, we contacted Chris Lordi on a friend's recommendation…read more Chris and his team - shout out to Gary as well!! - made this very stressful process so much easier. They actually towed our car themselves from the impound lot, coordinated with our insurance agent, repaired all the damage and the external scratches and dents. They even had us bring the car back after driving it for a few days after repair to fix any remaining issues we noticed. They were trust worthy, reliable, and communicative every step of the way. Cannot recommend Chris Lordi Auto enough!!

M. Simpson, I had a minor front bumper injury on my 22 year…read moreold silver Cadillac that was in pristine condition. Vehicles this old can be problematic when finding replacement parts. Chris and Gary truly knowledgeable and professional found an exact matching front bumper cover that fit perfectly as if it were original and I can't say enough as to how perfect they matched the silver color without any paint blemishes. Chris Lordi's work is perfect!! If you live in North Jersey and need body work do not take your vehicle to any other body shop. No shop in Jersey even compares. They work with the insurance companies to provide the customer with a seamless experience. Thanks Chris and Gary for everything. I'll be bringing all my work to you guys.

Outstanding service! I needed to change my headlight bulbs. They not only checked my car to make…read moresure I got the correct bulbs, but they also helped me install the new ones! (This is a courtesy service that the AutoZone in Garfield refused to provide, despite the fact that I've been a loyal customer there for over 20 years). I ended up buying other things my car needed while I was there. I guess I just found my new auto parts shop. 100% recommended. Thank you, guys!

Hometown Auto Parts saved the day! So kind and supportive while stranded on the side of the road…read more They were kind enough to find out what coolant I needed and delivered roadside for me as I was close by. The technician arrived with the tools need to fill my coolant tank to get me back on the road. They were so nice, responsive, helpful and I really enjoyed some old school amazing customer service that's lacking in today's world! Thank you all again for your help!

Jimmy is the person to go to for used auto parts in Bergen county, NJ…read more He was able to obtain the used auto part that I needed in record time. Their price was in line with other local junk yards in the area. Additionally, they we able to install the used auto part as well for a very reasonable price. The owner was a kind and friendly man who was also knowledgeable in various auto troubleshooting repair techniques. They also sell used running autos as well. including various models and at various price points.

From the owner: We sell wrecked cars rebuilt, rebuild-able…read more We have bodyshop and mechanic all our work is guaranteed

Amazing help! I was completely out of washer fluid and Ernesto was so nice to come and put it in…read morefor me! Saved me from myself (I probably would have splashed myself and ruined my clothes!)

Great place. Helpful staff and good prices. They will help you right in the parking lot lol I love…read moreit