Justin is super. He makes you work at your therapy but also gives encouragement. He does listen to…read morewhat you have to say and answers all questions. He offers suggestions and never seems hurried. Spends time with each client. Shayla is a great receptionist. Very nice telephone and office manners. Is great at working with patients to set up appointments If I need PT again will choose Justin and Mountain River PT again Thanks for everything PWatkins

The picture tells you everything you need to know. Oh wait a minute, no. There is more! When I…read morecomplained to the lady that was behind the window, instead of being embarrassed and apologetic, she gave me attitude.

I didn't even make an appointment. My first impression was on the phone with a receptionist. I…read moreasked to make a new patient appt. for my daughter and was told I had to come in to pick up a form, complete it and then await approval from the doc for her to be seen. I politely said "I live 4 1/2 hours away and the appt. is for my daughter who attends West Liberty University". I then asked if someone could fax the form to me. The receptionist asked for the fax no. I then asked her if Dr. Stacey Brown-Brocklehurst was seeing new patients. She said, "yes, but you have to see the NP first, we are very busy here". The receptionist then proceeded to tell me to get the paperwork in ASAP as "we are very busy here". I was very turned off by the receptionist's attitude and the fact that she was in a hurry, trying to get me off the phone as soon as she could. Needless to say I called another physician's office who was more than happy to speak with me about my daughter and why I wanted her to be seen. I was not wanting to go into a "lifelong story" with the receptionist but had some questions that the receptionist seemed too busy to answer. My advice: GO SOMEWHERE ELSE

Post cancer surgery telehealth visits scheduled were ever initiated by Kolleen Dayton once the apps…read morewere made After healing enough to go in office she neglected to send 3 of 7 prescriptions on a regular basis. The office experience is the least suitable of any adult experience Rude Inept Seemingly bothered by questions

From the owner: Nurse Practitioners treata from the heart!read more