The product is one thing, but their customer service is amazing. Apart from the day to day…read moreprofessionalisms I recently hD a error code issue that I couldn't solve on my own so I called the store and the nice lady on the phone took the time and walked me through the process to correct the issue.very satisfied!

This is one of those exceedingly rare Williams Lake businesses that genuinely practices 100 %…read morecustomer service and satisfaction. Rarer still to have an auto-repair facility you can trust (and there certainly are a few in the city you should trust about as far as you can throw a M1 Abrams tank). They're always busy because of their exceptional work. From the minute you walk in the door and see how immaculately clean the shop is kept, it's patently obvious you are in good hands. The RCMP and many other government branches also get their vehicles repaired there, again, integrity, trustworthiness. Rick and the entire crew are genuinely exceptional at what they do and dedicated to maintaining the best service possible. Friendly, fair pricing, competent and timely repairs, with a free shuttle bus to take you home and pick you up again, a comfy waiting room with awesome coffee and magazines. Basically they will bend over backward to make sure you're happy, 100 % of the time, every time.

I'd give them zero stars if I could, but it's not an option. The lady that works the counter is…read moreaggressive and rude and if you do end up finally getting a word in edgewise, she talks to you like you're an idiot. Steer clear of this shop, they overcharged me and did work that I did not ask for, nor need and then said they would hold my car hostage if I didn't pay... Being from out of town, I had no choice. Just a heads-up, but do yourself a favor and find a better shop to deal with and save some money and some grief.

We were extremely impressed with Rob Trotter Tree Service. They removed three very large elm trees…read morefrom our property, and it was a difficult job that required bringing a crane onto our lawn. The crew worked carefully and professionally, completing the job without damaging our lawn, gardens, or anything else on the property. They worked efficiently, the job was completed quickly, and the cleanup was excellent. They left everything neat and tidy when they were finished. We really appreciated their skill, attention to detail, and professionalism throughout the entire process. We would not hesitate to recommend Rob Trotter Tree Service to anyone needing tree removal.

Very professional, fast and efficient! Worked hard and got it done. He gave me a reasonable…read moreprice on grinding the stumps after the trees were gone as well. He left the yard much cleaner than I was expecting. Almost couldn't tell we had trees in the yard after he was all done and gone. Would definitely use him again if I had any trees left that were big enough.

Our tractor wouldn't start properly so we took the starter to Mills as recommended by 2 people…read more It was rebuilt and a couple parts ordered for it! Tractor started first time! Excellent service! Thank you!

These guys were awesome! Lost my alternator in Quesnel and limped to Watson Lake. They ordered a…read morenew alternator on a Friday, arranged to pick it up from the bus line delivery, changed the pulley for me and delivered it back to me where I put it in and was back on the road. Awesome BC hospitality! This was in a Motorhome with a duvac system so no one had the right one in stock. Traveling from Alaska to Arizona did not include days in Watson Lake so it was nice to be able to do this on a weekend without staying 3 days. Maybe in the summer but not in November... Much thanks. Very knowledgeable and helpful.

I can't say enough positive things about the incredible experience I had at Kal Tire in Williams…read moreLake, BC. They helped me through what was one of the most stressful situations I've faced as a parent on the road, and I am truly grateful. Before arriving in Williams Lake, I had my brakes changed by a business in Washington State--a business I won't be returning to. Unbeknownst to me, they had installed my brake pads backwards, which created a terrible and worsening metal scraping noise. As someone who isn't mechanically inclined, I had no idea what was going wrong. But I knew something wasn't right, and I was about to drive through the Yukon for the first time with my 5-year-old son in the car. I was far from home, uncertain about the road conditions ahead, scared I couldn't afford a serious repair, and trying to hold it together for my son, who was watching closely. I showed up at Kal Tire in Williams Lake first thing in the morning, prepared to beg for help. They didn't hesitate. Despite not causing the issue, they immediately welcomed my son and me inside, out of the cold and rain, and into a warm, comfortable waiting area. Then, without delay, they lifted the vehicle, identified the problem, and corrected it. The technician--whose name I regret not getting--was incredible. He even covered my car seat with plastic to keep it clean, which was such a thoughtful touch, even if, after hours on the road with a child, it couldn't have gotten much messier. He reassured me that my car had been safe up to that point and would be safe going forward. His kindness and calm presence were exactly what I needed. I was so overwhelmed with relief that I cried when I got back into the car. As a nurse working long hours and traveling cross-country with a young child, this act of compassion and professionalism made all the difference. Kal Tire didn't just fix my car--they helped me feel safe and supported when I was far from home and deeply stressed. If I could give more than five stars, I would. I would absolutely go out of my way to do business here again. Thank you, Kal Tire Williams Lake, for treating me and my son with such care. You are a rare and wonderful example of what true customer service looks like.

Absolutely amazing service. Got towed in from 150 Mile with a 3 tired car and Kal-Tire had the best…read moreturn around and customer service in town despite the part being ordered from California. Dawn at the front desk and the boys in the back get it done!. If your makin a trip and passin' through, it's always worth a checkup and be safe then sorry! -Orion from Bella Coola and Victoria- 93' White Lexus :)

We recently built a new addition onto the house and had Lakeshore mechanical install a boiler…read moresystem with in floor radiant heating and domestic hot water. The new addition is toasty warm and we get unlimited hot water now instead of using a hot water tank where we were always running out with a family of 5 living in the house. Thanks Lakeshore.

One of those times you just have to write a review!…read more We live in the Upper Squamish Valley and are on a sandpoint well. Ran out of water on Saturday. Called Brian and he came out first thing on Sunday morning and fixed us up for a very reasonable fee. No additional charges for weekend rates, emergency job, none of that. Didn't know him before this call, but he was recommended to us. Turns out to be a local guy, has worked on many places out here so knows that "Valley fixes" can be a little different than "city fixes" ;) Totally personable, would absolutely recommend no questions asked. Can't say enough good things. When it comes to service industry stuff where you're often leery about getting scammed, this guy is the exact opposite. Definitely gets the "service" part. A+

Great place! Came in on on a Kawasaki concours at 4pm needing a new back tire, they got one over…read morenight and on the road by 10 am...

Aaron has completed several renovations for me including flooring throughout my home, a bathroom…read moreremodel and installing new kitchen counters. He was reliable and very professional. Would highly recommend.