I needed a custom size door jamb. Decora was happy to customize any of their door designs. They…read morehave the best selection of doors in many styles. The quality of the door exceeded my expectations. The wood was beautifully stained and the glass work detail was exceptional. The doors are like pieces of art; beautiful craftsmanship. The friendly service was appreciated through the whole process. I highly recommend Doors by Decora. The installers also thought they were high quality doors which were easier then most doors to install.

I purchased my custom double entry doors 15 years ago and the doors are beautiful. However, due to…read morethe insulation black butyl tape they installed around each window, some of the seals have failed and there is what I believe to be butyl oozing growing between the double panes, making my once pristine doors unsightly. Upon googling this product, it states, "The main disadvantages of butyl tape are heat sensitivity, weak chemical resistance, and a lack of structural rigidity. Kejian Polymer Materials (Shanghai) Co.,Ltd +2 Temperature and Weather Limits Melting in high heat: Extreme or prolonged heat can make the tape overly soft, causing it to ooze, bleed, or lose its grip. Stiffening in the cold: Freezing temperatures make the tape stiff and hard to apply or shape correctly. UV degradation: Unprotected tape can break down over time when exposed to constant sunlight." This is a professional company and I would expect that they use appropriate materials that would be trouble free in all weather conditions for far more than 15 years. The owner, J. K. Jones quoted me $55. per replacement window (of which I have 8, so far, out of 54) and I'd have to hire someone to install the replacements locally, furthering my expenditure. And that's without knowing if they still use the same butyl tape that failed. Even though the doors never encounter rain and are mostly protected from the sun, as they are covered by substantial eaves, Mr. Jones is sticking to his 2 year warranty when it was Doors by Decora's choice to use a product which is inappropriate in all weather conditions, for which they take no responsibility. It's quite disappointing.