I needed transportation from stand-alone emergency room to my home. About a 10 mile trip. They…read morerefused to come pick me up and take me home.

I have to fly to Birmingham Alabama 3 to 4 times a year for work. I've known John for years and…read moreevery time I fly into Birmingham airport, he's there to bring me to my destination. His vehicles are always clean and he's always on time. John's service is top notch. I had to get out of Alabama on short notice once for a 5 AM flight. I called John last minute and he said "no problem, I'll be outside your hotel at 3:45". John is a nice guy and gives great advice on local restaurants, shopping and local attractions. John communicates often and monitors the flights coming into BHM airport. He knew about one of my flight delays before I did! Please consider calling John at BJs Transportation Services if you're in the Birmingham area and need a ride!

We had an exceptional experience with our driver, Alina. She took us to three wineries, a…read moredistillery, and dinner, and everything ran seamlessly from start to finish. From the moment I booked her, she went above and beyond--after I sent over my planned route, she suggested a better, more efficient itinerary that made perfect sense and improved our entire day. Alina was professional, knowledgeable, and incredibly helpful throughout the trip. She even took photos for us, which made the experience feel even more special and memorable. She also truly saved the evening--after taking us to dinner, the restaurant turned out to be a bust, and we thought we'd have to head back to the hotel and figure something out. Without hesitation, she said, "I got you," and took us to Hattie B's Hot Chicken, which ended up being the perfect choice. If you're in the Birmingham area and looking for reliable, top-tier service, I highly recommend hiring her. Alina is truly top-notch.

Alaina was amazing from the get go! It was an early morning call and she answered, got my kiddo…read moreall situated for pickup and drop off at the airport! Great communication before and after drop off. We would highly recommend her service.

Canceling a shuttle because of weather hours before your scheduled flight is not a good thing.read more

The website shows that there are group charters available, but the office does not know anything…read moreabout it. I am being told that my group of 12 will be split up, with half of us having to leave an hour later than the others. If charters are not available, please take it off of the website.

I am SO thankful to Bob at Rare Transportation! Planning transportation for my son's wedding was a…read morebrand-new experience for me and Bob walked me through each step with such patience and kindness. His professionalism and customer service is like nothing I've experienced with ANY other business in a VERY long time. It is truly "rare" these days. Our guests all raved about how kind the drivers were! Allison Whitfield was one of the drivers and I don't know the name of the others (we had several buses). ALL were awesome! One man went above and beyond helping my best friend's husband who has had a stroke. Driving up to meet him, helping him off and on the bus...just going out of his way to help. Thank you Bob for everything!! Blessings!

REVIEW OF RARE TRANSPORTATION Event dates APRIL 26-28, 2019…read more It has seemed prudent to wait awhile before posting a review of my experience with Rare Transportation. The first draft was admittedly something of a rant; now that I have heard comments from our visitors and have had time to allow the entire episode to settle, I am ready to post. I selected Rare Transportation for our needs because it appeared to have the largest fleet of buses, and because other groups seem to have been quite pleased with Rare Transportation. In the beginning I felt that Peyton understood our needs and wanted to see that those needs were met. By the time the event happened, it was clear that was not the case. It is with regret that I cannot recommend it. There is a laundry list of complaints about the performance of the drivers and managers. Here I will mention only the most egregious one: no bus came to Embassy Suites Saturday morning to take people to the Botanical Gardens, in spite of a signed contact which included that responsibility. Peyton got mad at me because I pointed out various deviations from the agreed plans for Friday, and he vented his anger by cancelling the Saturday morning shuttle, with no notice to me of cancellation. That is simply not acceptable or professional. If anyone wants specifics on other problems, you may contact me. I can point out a number of details which bear watching, though there is no guarantee that they would be handled properly. It gives me no pleasure to post a negative review of any business. The event was a time to showcase Birmingham at its best; Rare Transportation's performance was an embarrassment. Alleen Cater alleenc@bellsouth.net 205-862-7179

Great Service, We enjoyed a Safe Relaxing Ride! We were on time and not rushed. This is the type of…read moreservice you expect.

Excellent service. My driver, Henry, was cordial, prompt, and fun to talk with (especially at 3am)…read more I highly recommend this service in Birmingham.

Had a late flight into Birmingham and needed transportation to Tuscaloosa. I was scheduled for a…read moreride with Xavier. The flight supposed to arrive around 11 pm but was delayed and delayed and delayed. I was in constant communication with Xavier and he had infinite patience. I didn't get out of the Birmingham airport until 1:30 am but he was ready for me and took me straight to my hotel in Tuscaloosa. He seemed like a really interesting person with lots of stories to tell; normally I would have had a conversation with him but I needed to get some sleep because I had early morning appointments in Tuscaloosa. As bad as my flights had been, everything with Crown was smooth smooth smooth; I would definitely use their service again.

Paid for a private car and driver to BHM from UA...booked 2 months in advance. $170…read moreone-way(great!). Was informed at that point that our daughter may have to share the ride with someONE else(as it was a busy finals week), and if that happened the rate would be less(awesome). Daughter was contacted the day before her pick-up and told if she wasn't prompt she'd be left (no problem). Was picked up 4 hours before her flight was to leave(3:35 before boarding began..perfect!). One hour and twenty-seven minutes later she was still in Tuscaloosa picking up seven other passengers. We understood the possibility existed it could be a ride-share with someONE else. This led us to believe it could be two parties total, one other and our daughter. The dictionary defines 'someone' as singular, not plural. Lesson learned, we'll make sure to have all potential scenarios understood in the future. Made it to flight on-time, but disappointing experience. For what its worth, the driver was engaging and did an excellent job.

We were visiting from out of town for local health care services and i needed someone to give my…read moreteen a ride from a hotel to the health care facility. I wanted to set it up and pay ahead of time. No one I called could help me until a different limo service referred me to this company. They were reassuring and kind and reliable. I would use them again in a heartbeat. Their driver Frank was kind to my child. Thank you again!

From the owner: We specialize in Corporate Transportation, Transportation for Businesses, Local & Long Distance…read moreTransportation

I don't know if the importance of one using you alls services matter to your drivers or not but you…read moreall will lose alot of services for the bad services and also with Noone being of concern or trying to fix the problem I called a cab a few days ago he canceled cause he didn't know where he was going he called back and said he would turn around he did I was standing outside where I informed him I was he came up and pulled right off I called the business back the person on the phone was so rude I just hung up.called a cab today driver called ill be to u in 15 minutes 15 minutes or more passed so I call driver and said did u mean a hour rather than 15 min ohhhhh I'm too far out I put it in for someone else to pick u up but guess what Noone showed up or called back yellow cab is definitely the worst if you have a emergency please don't use them call someone else I'm so dissatisfied

I would give a zero if it was possible this is the worst cab company in Birmingham I have been down…read morehere for 13 years you have to wait for more than an hour or two hours sometimes 4 hours for a taxi cab when they tell you they're right down the street or they're calling you you're looking for you in a parking lot they're lying I wish this company would go out of business if it was left up to me I'd put them out of business their vehicle smell like marijuana and alcohol their drivers are drunk half the time or doped up I have not found maybe one or two of their drivers that were half decent I think the company should fire everybody and go bankrupt and for the price they charge you it's ridiculous not happy and neither as my family will never ever use this company and anyone else who uses this company would be stupid