Every appliance we have ever owned is from this store. About 2 years ago we purchased a glass top…read morestove with extended warranty. While canning the top spontaneously cracked. They will make you go thru the hassel of filing a claim with the company. Initially they admitted they have a lot of trouble with that company, and if the company refuses to replace, they will just replace it. The final outcome is you will have to just buy a new stove. Terrible customer service on a repeat customer, and whatever you do dont bother with a warranty. ​

We ordered a couch from Hansen's. After a long wait due to supply issues, it was delivered…read moredirectly to our house. From the selection, ordering, and delivery, the Hansen team was so pleasant and courteous to work with. Consider us repeated customers!

I would steal clear of this "Ashley Furniture" altogether. Not one particular store, but the whole…read morechain. I bought a sofa online from Ashley, but when it was delivered, it wasn't really from Ashley. I was told it was from a store contracted by Ashley to fulfill the item. It looked alright and matched the picture, but when I sat on it, I immediately sank to the frame. The fabric is so cheap and thin, you could probably read a newspaper through it. The clincher, I wanted to return it. But it has to be returned within 48-72 hours. I called Ashley's 800 number, but endless hold music and I never spoke to a person. I sent a few emails and my response was, "Thank you, your email went to a group mailbox and it may take several days for it to be answered. We advise you contact our 800 number if you're experiencing issues with your product." The email was never answered. All I wanted to do was exchange the sofa and get something of higher quality...and actually spend more money with them. I would avoid them. I should have gotten the hint at how bad their products and service was by the fact that you can not rate them on their own site! That should tell you something, reputable places welcome feedback.

Love this place. So much to chose from. Bought many things there! The owner is so nice and…read morehelpful.will definitely go there again!! Norma and Mike Heiden

The name on the outside, "Brass Butterfly", has nothing to do with what's on the inside. The inside…read moresells a lot of primitive home furnishings like wood furniture, and home accessories. Good place to stretch your legs, but besides the candy store this is about the only interesting store in this little roadside village.

Val and Josh were very helpful and knowledgeable about the couches and mattresses at their store…read more They also attend shows and know what kinds of things are new in the comfort business. We purchased a mattress from them in the fall and they did a wonderful job explaining the differences between the different kinds. The prices were also amazing! ​ I will definitely go back there for any furniture or mattresses in the future!

From the owner: "BoxDrop Mattress & Furniture Direct of Waupaca is your local, family-operated furniture source in…read moreWaupaca, WI. We provide a wide range of brand-new, quality products at discounts, including mattresses, sofas, dining room and living room furniture, and more, all available for immediate pickup or delivery. With a commitment to stress-free shopping, we offer flexible financing options to suit your needs. Visit us today for an enjoyable experience and find the perfect furniture to enhance your home!"

Regarding the two previous reviews, there is no espresso that I could see here. I did note (and…read morereviewed) the espresso at Cronies, just down Main Street from here. That being said, there is a remarkable array of antiques here, fairly priced. This selection includes furniture, glassware, tools, pictures, even old "pinup girl" calenders. I encourage you to take your time here, as it is literally packed with all kinds of "treasure."

The only espresso machine in Waupaca. And a good one, too. It's an antique shop/coffee house,…read morewith a super friendly owner. Down a hidden flight of stairs from Main street.

The owner has the worst customer service ever, Bonnie was rude and insulted the quality of my…read moremachine, However Annie the employee was kind. We will not be visiting the store or calling. Ever. We will let the manufacturer of my machine know about this.

The owner of the store only wants to make a sale..... She is rude...... and the service for getting…read moremachines fixed after you purchased them is a forever wait..... I would never go back to that store...... and I would never buy a machine there.....

Fun stuff, reasonably priced and the owners are fantastic people! Try to buy something every time…read morewe are in town :-) #supportsmall business

I have been going to this store for years, and have been extremely happy with all of the items that…read moreI have purchased for my gardens and landscaping. The guys are really helpful, and very accommodating! I personally recommend their store to all my friends, family and clients. I've gotten a lot of positive feedback about how nice my outside metal decor looks, and I very much appreciate that I have a place so close to home to shop for it. Thank you New2You!!! Matthew Bonikowske