Very nice frames and lenses nice to see well again store mgr took a lot of time helping out with selection. Price is quite faire , will probably get sunglasses also read more

Was told over the phone the cost would be $200 after arriving and going through with the eye exam the total ended up being over $600. After not having the money for the contacts and unexpected cost we still had to pay for the eye exam. Do not go here they will scam you. read more

Optometrist was very good but the rest of the experience was regrettable. Buying your glasses is like buying a used car. It's a continuous negotiation with prices varing widely. The price for my glasses was quoted over a $100 difference over 4 different quotes I was given. They also added a retinal scan to your visit since my last visit here. I was never told the results but it appeared in several of the quotes costing up to $30. I went in for a 50% off sale and still ended up with a quote over $300 for single vision lenses and an inexpensive frame. read more

Scheduled an appointment by calling the number given online, was sent to a central call center. Appointment made for 1:30pm. Arrived at 1:20, filled out pre-screening on the tablet given to me. Waited until 1:45pm and was then told "the doctor is at lunch, he will be back in 15 minutes." Not sure why they let me schedule an appt for 1:30? Poor communication and customer service, do not recommend. read more

Bri and Kari were amazing today in assisting with selecting frames and lenses. They were patient provided education on what to expect. Although I exceeded the normal working hours time for them, they did not rush and alloted all the time I needed to ensure I was satisfied with my purchase. I want to personally celebrate these women for creating a space for comfort and a high level of professionalism and knowledge. Thank you ladies so much for taking your time with and not rushing. You are appreciated. I am advocating for a bonus for you both. Thanks read more

I needed to get a quick eye appointment before heading back to school (as I couldn't get an appointment with my usual eye Dr. in time). The eye exam was much faster than what I was used to. It seemed only like the Dr. was trying to get my new contract prescription but not check on the health of my eyes. (It also was more expensive than they advertise!) I got my prescription and ordered a month's supply of contacts to be delivered to me at school. I planned to order the remaining contacts at Costco or 1-800-Contacts since it would be cheaper but I wanted to get some new contacts ASAP. I also asked for a few extra "samples" and they refused, despite the delay in me getting contacts. Approximately two weeks went by and I still did not have my contacts, nor had they been shipped. I called customer service and they told me that they don't sell my contacts in that quantity which is why they didn't yet ship. At this time I told them to cancel my order and refund me, I would buy them elsewhere. The customer service man was nice and told me he would contact the store for me and issue a refund. However, months later I never got the refund, nor did I get the contacts. Needless to say, don't go here! read more

I want to give this place 5 stars for their employees! Specifically Stacy, Laura & Bri. They took their time and suggested the best frames for me and were honest with what looks good or not good on me. They went the extra mile and helped me through the whole process. These ladies are awesome!!! read more

This place is great. They have a great selection. Staff was friendly, but ups sold me on the first visit. To the tune of $800 plus for two pairs of eyeglasses. The glasses were terrible, but exchanges are easy and full refunds are possible. The Greer location was a lot more professional and was more realistic with my vision issue. The Greenville location just wanted to upsell me. read more

Best experience I've ever had at an optometrist! He was patient, nice, and extremely helpful. I really appreciated his help and the contacts we ended up with are perfect and work so much better than my previous one. Highly recommend and will be going back as needed! read more

Very unhappy, did not even get to see a doctor in person. They had one on the television in front of you who clicked away and asked 1 or 2. No personal service. no one to look in your eye beside the machines a nurse puts you on. How can you see the health of your eye without a Dr. looking in them. No chance to ask questions as the Tv Dr. runs through it and clicks on the next patient. As I feared I could not even see out of the glasses she prescribed. I will never go back there again. read more

The wait was beyond unnecessary!! Associates need to have less unnecessary conversations, ESPECIALLY if there are other customers waiting and not being helped or even spoken to. Time management for sales associates needs to be worked on or more sales associates need to be on the floor. I read more

The doctor is nicer and more helpful than his staff. The staff just needs further customer service and communication training imo. My appt was quick and the wait times aren't very long. I only go to the eye doctor every 2-4 years for an RX renewal so take that info into consideration. You get what you pay for with these kinds of places. Not many designer glasses brands to pick from so if that's your thing, I would try another place like MyEyeDr or a private practice. I updated my lenses in my current designer glasses (from another facility) and I order contacts online. I purchased a pair of non-prescription blue light glasses for $30 from Stanton that I do like. read more

Michelle was so helpful to me. Got my glasses made same day. She made sure I got everything I needed and didn't push me to get anything I didn't want. Will recommend! read more

Brit was very helpful, friendly approach when entering the store and helped us with whatever we needed. We left the store with a positive attitude and willing to come back . read more

They make sales on the base of lying . Long story short went in for buy one get one was assisted by Ana . Was given one pair & TOLD the other pair had to be sent out and I would be contacted when they arrive ( was not given a receipt which should've been a red flag I know ) fast forward maybe 2 weeks I was not contacted so I show up and I'm told by the sales mng that I only ordered one ( btw Ana tried assisting me once I called her out and told her she told me she sent the other pair out she got her mng and hid for the remainder of the conversation) manager told me only thing she could do is offer me the second pair for an additional $50 . Which is not the point , point is your sales should not lie to make a sale . Never again read more

Jennifer helped me find frames for my prescription sunglasses. Very nice and helpful Excellent customer service and good pricing. read more

thank you Lara for going above and beyond! you accommodated my time- crunched situation with a smile. I will be back when I'm in town again!

I went to Stanton because they were the closest to my home.Big mistake...Price wasnt so much an issue as i dont get new glasses frequently and I always buy the best I can afford..that being said after my exam I order the best lenses with the darkest transitions and the best most expensive anti glare and scratch protection. They had no internet from a storm when I ordered so I left my cc # to expedite my order when the system came up.A week later they processed my card and actually placed my order2 weeks or so later the glasses are ready.I go to pick them up and I put them on and they seem very different.But I can read anything she gave me so I went home.I was getting headaches and watery eyes so I brought the glasses back..had to be reexamined and the found they made the glasses completely wrong..So we set about making me new glasses..but all the options weren't available...so I wasnt going to pay for glasses if they cant give me what I want...Its there to choose from, but not available.So I ask for a refund and she cheerfully complies...But cant print a receipt...She told me to take a picture of the screen...but the refund amount on the screen was zero...she could produce no documentation for the refund or the amount.Poorly run company stay away...look at the bbb reports Ill be going back in person again tomorrow if my cc company says they havent heard from them...A ridicules company read more

Very good customer service. Helpful to pick out the right frames at a good price. Really like this place

Everyone was pleasant and friendly. I had an exam and purchased glasses. I will continue using Stanton of Greer!

What is the point of making an appointment when they are W A Y late? Made an 11:30 & 11:45 appointment for my hubby and I and there were 5 others here with the same appointment! We are still sitting here! Their metal seats are super uncomfortable, especially if you have to wait. Super frustrating! read more

My son had his eyes examined here today. The optometrist was okay but the 59 the advertise is bull. He came out paying over 150 for one pair. They claimed he will need a new pair in a couple of months. At first they wanted to charge him almost 700 for one pair. First and last time my family will use this place. read more

I had my first visit to Stanton Optical and it was a very good experience. I've worn glasses since I was in my 20s. This visit was one of my best visits to an eye doctor. I felt taken care of and was treated like a customer and patient should be treated. They allowed me to shop without any pressure to pick the most expensive frames and thay explained my purchase thoroughly before final payment. I will be returning for my next eye exam. Thank you. read more

I wanted something nearby and available. They fit both those needs, and of course accepted my insurance. It was pricey, but that's because of the contacts I selected. Dr. Bowers was great! read more

I purchased glasses from this Stanton location nearly one year ago. Though my initial experience was satisfactory, when I had issues with my glasses I was extremely dissatisfied with their approach. First, one lens popped out and was lost as a result. When I returned to get it replaced I was told they could not replace one lens (HUH!!!???) so I was required to have another full set made...at nearly the same cost as my initial purchase (even though they used the frames I already bought). A few weeks later, the frame broke completely. Even though they have a one year frame warranty, I was told my particular frame is no longer available so my only alternative was to have an entire new pair of glasses made (frame AND lenses) and pay "only" 20% of the total cost (at least another $100 more out of pocket!). I protested and suggested there might be a similar frame that would accommodate my lenses. After less than a five minute search a frame was found and the glasses were complete. Their approach reminds me of the old "bait and switch" way of doing business. I have worn glasses for the better part of 50 years and have NEVER encountered such shoddy products or "service." I will never do business with this company again. read more

Had such a great experience at Stanton Optical yesterday. I got an appointment the same day I called which was super convenient. Everyone that helped me was so nice, especially Dr. Dickson. What a nice man! Will definitely be back. read more

I needed an eye exam and quick to allow Me to do my license renewal online without a trip to dmv. I got an appt within 1 hour and was in and out in an hour upon arriving. Super happy would absolutely go back and recommend read more

I took my husband here thinking it would be great for the special you guys were running with the 2 pairs of glasses and the free eye exam. Boy were we fooled! They wanted us to pay over $400 for two pairs of glasses and an eye exam! In previous years we have used Lens Crafters and walked out the door with an eye exam and 2 pairs of glasses ordered for ONLY $104!!! Will never return to Stanton Optical again! read more

AWFUL service ! Don't expect to be treated with respect here. The whole staff does not care about how long you have to wait, and the do the bare minimum. I do not recommend at all. I went to Americas best 5 minutes away and they were much bett read more

Great service working with Laura and Isabell!! Friendly and very professional. I would highly recommend Greer ~ Stanton optical.

Spoke with Tom from the Greer SC store (he refused to give any other identifying things like last name or employee number). He refused to tell me if the store would cover the insurance but insisted on selling a visit. I would have to go in to find out if they took the insurance. When asked for someone else to answer my question he gave me a phone number and that person answered the question over the phone quickly. But he also wanted to sell a visit over phone customer service. What time can we set up your appointment is not the answer to I want to complain about Tom not giving simple info that is not HIPPA protected like they claimed. read more

I Just checked. My visit was on 6/29 and here it is September and I still don't have my glasses. Over two months is unacceptable.

So tomorrow will be my 3rd time visiting the location in Spartanburg SC for the same pair of glasses...smh. My initial appointment was on Wed the 17th. I informed the Dr doing the eye exam that the previous pair of glasses I purchased from them several years ago were not correct so I never wore them. I continued to wear my other glasses because there wasnt that big of a change in the prescription. Now, I notice a significant change in my left eye, which previously was the good eye and for some crazy reason the Dr made the prescription for my left eye as if it had gotten better. When I came back to try to figure out what was wrong, instead of them trying to correct the issue, they seemed to be more worried about liability and them not being to blame. But when she compared my old glasses to the new ones she can see the prescription on the new glasses had to be wrong. I would never recommend anyone to visit the company, especially not this location. Like i said, this is literally the second pair of glasses this has happened to. I cant be the only person. read more

My wife and I had both seen our eye doctor and only wanted to purchase new eyeglasses. We needed to save money because we are both retired. The manager, Kevin, took care of us. He was very nice and helped us find the best, most cost-effective alternatives. We were both very happy. Kevin was the most pleasant, knowledgeable optician we have ever dealt with. read more

Went in prior to the virus shut down (mid March) to see what types of glasses you sold & find out about the eye exam. Previously had used Lens Crafter's and end up with a bill of over $400. Picked out a frame and had the person give me a price for having one frame with a single vision sun glass and one frame using my progressive lens prescription. I was given a price of less than $400 and told I could set up an appointment for an eye exam, which would be free. Because of the shut down for the virus I was unable to return until late May. Had the exam, picked out the frame I had picked out before and asked to have one pair made as a single vision sun glass & one as a progressive glass. Wad originally told a price of over $500 and than it was corrected to a best I can do is about $460. Ended up taking the deal so I could avoid the paying of the eye exam. But it would have been less to go to Lens Crafter's to get exam & glasses. read more