Mark showed up on time and provided professional service along with knowledge on how to keep our…read moredryer well maintained. I would highly recommend him to anyone!

Terrible customer service! Do not recommend. I had a time slot from 1-3pm. I arrived home a few…read moreminutes late(at 1:12pm to be exact) and he was gone. There was another 2 hours allocated for him to be here if need be, and he just left to go to another customer. Let me add that he was just down the street at my mother-in-law's home before me who had a time slot from 12-2pm, except she was majorly late by 40 minutes, and he left there too. But again, he gave us time slots from 12-2pm and 1-3pm meaning that he could have still serviced us if he wanted the business.

It's great being able to walk into a business and tell them what's wrong with an appliance and he…read moreknows just what part you need.

Action Appliance clerk was very helpful. He explained to me what to do and how to take the heating…read moreelement off the dryer. I never in my life worked on a dryer but he was very helpful! I recommend this place to anyone who wants to do the job themselves and try to fix it on your own! The task was easy with the help of the clerk!

Bought a stove 18yrs ago just gave out on me and I am buying another from budget very good service…read morevery professional thanks my refrigerator still works great 5yrs strong

Owner just posted a response to my first review (in my compliments section) that is TOO funny my…read more"bootleg" electrician as he put it, is a retired person that worked on appliances for 30 years !!! Hardly a "bootleg". And he thinks I'm made because he told me not to come back ? Hardly ... I live in STL MO so I could care LESS about your shop ... What I DO CARE ABOUT is ppl getting a product that they pay for In Working condition that IS NOT a fire hazard !!

They came out Friday and said the drain pump on my washer went out. When I was told it would cost…read more$300 to repair it opted to just buy a new set since mine were 15 years old. Guy said he'd have to take the back off and pull it apart. Come to find out its a $25 and took my son less than 25 minutes to take the top off (not the back), pull the old part, and put the new one on. Will never recommend them to anyone

So incredibly kind and helpful! They talked through my problem patiently and continued being…read morehelpful when I came back with multiple other problems. I can't say enough how much I appreciate their service. They gave me a great deal on the parts I needed - faster and better quality than the parts I'd previously gotten online. I will go back to them at the first sign of trouble for my appliances and will recommend them to everyone I know.

I couldn't be happier. Spoke to Chris by phone to replace a 10-year old GE microwave. He offered a…read morerecommendation at a price almost $200 less than Lowe's AND he said I could have it installed in a week. Which Stanton's did. I intend to use them soon to replace our washer and dryer.

Improper and unprofessional nstallation left me with a brand new oven with a crooked door, a…read morecabinet drawer that scrapes when opening and closing, and a broken oven 13 months after installation. I purchased a $5000+ Bosch double wall oven from Stanton's approximately a year and a half ago. The installer they sent did not have the manufacturer recommended equipment to transport and install the huge, extremely heavy oven. They used a bike jack to prop the oven up to install. It did not appropriately support the oven. The door on the top oven was visibly crooked after install. They sent a repair person who altered the door but it was still crooked. He was supposed to contact Bosch but we haven't heard back a year and a half later. Exactly one month after the one year warranty on the oven expired, it quit working. The control panel freezes up and the oven no longer works. I can't help but think the unprofessional and dangerous installation of the oven helped contribute to its short life. I've spent over $1200 additional dollars to fix the oven with a licensed repair company but it's still broken and the repair man is still uncertain what the problem is. I will never do business with Stanton's again, and I will certainly review the manufacturers installation instructions before letting anyone install an appliance in my home.

Similar to the other reviews, I wish I could give zero stars to these clowns, specifically the ones…read morethat answer the phone and are customer facing inside their shop. I asked to talk to a manager after going two weeks without any updates on a piece of felt for my dryer. Called 4 different times only to be given the same bs answer each time (with never a returned phone call that was promised). Today, I finally got this manager (Ronnie) on the phone. I never raised my voice, never cursed, and was firm, but professional, explaining my frustration with their poor communication in what seemingly was a mistake with them not ordering this item that is readily available anywhere in the internet and can be received in a day. Within the first 30 seconds of the call, Ronnie began screaming at me, irate, telling me how he's been "busting his ass all day and do I know who I'm talking to" (his exact words). After a few more curse words and GDammits he said "he didn't need this sh*t" and hung up on me. It's amazing these guys are still in business. Never ever again will I call them and will post this same review anywhere I can to steer others away from them. Unbelievable how dense and arrogant these guys are to think customers need them and not the other way around, especially given the competition and the world we live in today. For clarity - Aaron, the service tech, is fantastic and its a shame he has to work at a place like this - it's his bosses, which i believe are actually the owners, that are clueless Olympic level morons.

Best customer service in town! we will never shop anywhere else. We went in to buy a washer and…read moredryer. All of our questions were answered. They came highly recommended by friends and family.

Once again, Kevin repaired an appliance correctly in a timely manner! His quality of work is…read moredefinitely appreciated. He has good communication, knowledgeable, punctual, and courteous. His prices are reasonable too. I recommend Amen for your appliance repair needs.

Hired Amen for a dishwasher that would not fully drain. 5 trips later, it's in exactly the same…read morecondition--replaced the pump, replaced the computer card, left every time saying it was good and it wasn't. They ended up refunding most of the dollars but we didn't get anywhere. Nice enough folks and I don't wish them poorly but I can't really recommend.