It's great being able to walk into a business and tell them what's wrong with an appliance and he…read moreknows just what part you need.

Action Appliance clerk was very helpful. He explained to me what to do and how to take the heating…read moreelement off the dryer. I never in my life worked on a dryer but he was very helpful! I recommend this place to anyone who wants to do the job themselves and try to fix it on your own! The task was easy with the help of the clerk!

Bought a stove 18yrs ago just gave out on me and I am buying another from budget very good service…read morevery professional thanks my refrigerator still works great 5yrs strong

Owner just posted a response to my first review (in my compliments section) that is TOO funny my…read more"bootleg" electrician as he put it, is a retired person that worked on appliances for 30 years !!! Hardly a "bootleg". And he thinks I'm made because he told me not to come back ? Hardly ... I live in STL MO so I could care LESS about your shop ... What I DO CARE ABOUT is ppl getting a product that they pay for In Working condition that IS NOT a fire hazard !!

Songys was a great help to me . I stripped a part on my brand new dishwasher. They got by warranty…read more and gave me a perfect verbal walk-through on how to reconnect without issue I will contact you for all future appliance issues for your time and support

don't waste your time or money with this company. technician that came out was clueless and…read morecouldn't not even diagnose the problem, the office personnel was extremely unprofessional and gave me the run around for weeks before I finally contacted a different company to get it taken care of. Poor communication, never followed up with me without me calling them several times. Wasted $225.00 and a month without a fridge waiting for this company to take care of it. The owner of this company had the nerve to call me after seeing the bad review and said they would not complete my service if I didn't take down the bad review. After waiting a month I gave up on them completing it anyway. He never contacted me while I was leaving messages and getting the run around by his employees but he can call to threaten me when he sees the bad review. I absolutely would not recommend using this company.

I couldn't be happier. Spoke to Chris by phone to replace a 10-year old GE microwave. He offered a…read morerecommendation at a price almost $200 less than Lowe's AND he said I could have it installed in a week. Which Stanton's did. I intend to use them soon to replace our washer and dryer.

Improper and unprofessional nstallation left me with a brand new oven with a crooked door, a…read morecabinet drawer that scrapes when opening and closing, and a broken oven 13 months after installation. I purchased a $5000+ Bosch double wall oven from Stanton's approximately a year and a half ago. The installer they sent did not have the manufacturer recommended equipment to transport and install the huge, extremely heavy oven. They used a bike jack to prop the oven up to install. It did not appropriately support the oven. The door on the top oven was visibly crooked after install. They sent a repair person who altered the door but it was still crooked. He was supposed to contact Bosch but we haven't heard back a year and a half later. Exactly one month after the one year warranty on the oven expired, it quit working. The control panel freezes up and the oven no longer works. I can't help but think the unprofessional and dangerous installation of the oven helped contribute to its short life. I've spent over $1200 additional dollars to fix the oven with a licensed repair company but it's still broken and the repair man is still uncertain what the problem is. I will never do business with Stanton's again, and I will certainly review the manufacturers installation instructions before letting anyone install an appliance in my home.

Similar to the other reviews, I wish I could give zero stars to these clowns, specifically the ones…read morethat answer the phone and are customer facing inside their shop. I asked to talk to a manager after going two weeks without any updates on a piece of felt for my dryer. Called 4 different times only to be given the same bs answer each time (with never a returned phone call that was promised). Today, I finally got this manager (Ronnie) on the phone. I never raised my voice, never cursed, and was firm, but professional, explaining my frustration with their poor communication in what seemingly was a mistake with them not ordering this item that is readily available anywhere in the internet and can be received in a day. Within the first 30 seconds of the call, Ronnie began screaming at me, irate, telling me how he's been "busting his ass all day and do I know who I'm talking to" (his exact words). After a few more curse words and GDammits he said "he didn't need this sh*t" and hung up on me. It's amazing these guys are still in business. Never ever again will I call them and will post this same review anywhere I can to steer others away from them. Unbelievable how dense and arrogant these guys are to think customers need them and not the other way around, especially given the competition and the world we live in today. For clarity - Aaron, the service tech, is fantastic and its a shame he has to work at a place like this - it's his bosses, which i believe are actually the owners, that are clueless Olympic level morons.

Best customer service in town! we will never shop anywhere else. We went in to buy a washer and…read moredryer. All of our questions were answered. They came highly recommended by friends and family.