I had a disappointing experience at this Staples location. The staff used my USB to print my documents, and I accidentally forgot to take it when I left. When I went back the next day to ask about it, I was told it wasn't there. I was hoping for a little help checking around or confirming, but the manager was not very willing to assist and even stopped the team from helping me look. I'm sharing this so others remember to double-check their belongings before leaving. I really hope the customer service improves, because a little understanding and support would have made a big difference. read more

Hello I am writing to you regarding store # 265 in Milton, Ont. I took my computor in for repair. I was thoroughly impressed with the service I received. They were very prompt in answering questions, the repair work and the time it took to repair. I would like to commend the manager Leo Mia and his team of experts. Brandon Hempel, Tim Lister and Steve Koves, for their professionalism, customer service and knowledge. It makes wanting to go back there for any of my needs a pleasure. Even while I was waiting for last minute changes, other asscociates approached me to make sure I was taken care of. If your company has not yet or plan on going on Undercover Boss, i recommend going to Milton Ont for the episode. I'm sure those gentleman will be able to show you the ropes with no problem. I do hope they get some type of recognition for their expertise. I will with no problem recommend Staples to all of my friends. Word of mouth goes a long way.. Thank you for your time. Deb Heroux read more