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    Staples

    1.0 (1 review)
    Ultra High-EndOffice Equipment
    Closed 11:00 am - 5:00 pm

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    15 years ago

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    Staples Sudbury

    Staples Sudbury

    1.0(2 reviews)
    3.1 km

    I checked their inventory and placed my order online to pick up in store. I checked the box that…read moresomeone else would be picking it up. Their system is even rude. After I put the first name in I got a red warning to fill in the last name. I paid by credit card so the person picking it up wouldn't have to. When he got there they couldn't find the order number I had send him a screenshot of. When I checked my credit card transcation it came up as Staples Mississauga. I went back to the order and sent him a screenshot that the order was for Notre Dame. Now they are handpicking the items off the shelf, and my person has to pay out of pocket and I need to reimburse him. I'm glad staff have to stay after closing for the website screwup. They said I'd get a refund in 72 hours. Quick to take your money but slow to return it.

    So, my Dad who is 85, had a bad day a couple of weeks ago. He hadn't slept more than a couple of…read morehours. He got his visa statement, and noticed a double billing from Amazon prime. He decided to Google their phone number, and got NOT Amazon's number, and instead some scammer who convinced him in his tired state that he had over $1000 of charges on his account, and that to clear it up, he needed to go to Staples and buy $600 of X-box gift cards. When I heard about the gift cards, my heart immediately sank. I decided to call Staples in Sudbury and talked to Kim, their regional Manager. She was very nervous talking to me, and said she would email their loss prevention department. Later that week, after talking with Dad again about it, he told me, when he was buying the cards, the scammer told him not to buy all the cards in one shot, and the 1st cashier was an elderly woman, and when she asked him why he was buying so many cards, he told her he was being scammed... Well, I immediately called Kim back and we had a very different conversation. https://linksharing.samsungcloud.com/c5ICkCkOmBIW Today, I finally got a call from head office, and had a chat with Stanley. Was really blown away by their position. Guess I'm heading down to Sudbury with my sign. https://linksharing.samsungcloud.com/mc3t2Ov9pj5K Please help me get the word out about this, I'm sure my Dad isn't the only one. Sudbury Star Northern Life CBC News CTV News

    Staples - officeequipment - Updated August 2026

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