I spent over $16,000 on a reman. Engine for my M5 BMW. I had problems with it from the time I…read morepicked it up. I drove it to Louisville and ended up with a smoking, leaking car, dead in Oxmoor Malls parking lot. I immediately called the shop. Was told they would look at it but I would have to pay to tow it back to them...even though this is covered work under their "garauntee" and warranty given for the motor work. I paid $400 to tow it back to them. Upon inspection, they found that the water pump had not been installed and secured back to the frame after the motor install and this led to it breaking in the journey to Louisville. I have called these people multiple times I've spoken with multiple people. I have received pushback on everything except for giving them money. They did not stand behind their warranty and they did not fix the car. I am now having to buy a new car because not only is the engine light still on, but the car still does not run, months later. I highly discourage anyone from taking a vehicle to these people to have any work done they will steal your money and leave you with the remnants. I am sure they're gonna have plenty to say about this. If you have questions message me I have Receipts text messages and phone calls. Do not give these people your money.

My go too for all Euro car headaches. They've since my last review serviced two separate vehicles…read moreof mine, and they're always very timely and consistent on communication. Not to mention about as affordable as service gets on Euro cars in the area.

Greer Auto Service has totally given new life to my beloved VW Jetta. she is a 2000, V-6 that has…read moreperformed well over the years, minus a few issues thanks to the owner (oops). However, over the past few months I had begun to experience difficulty with the A/C system...would occasionally work though more often not. I was worried about the cost of diagnostic procedures, and once the problem was located, about the cost of repairs. After taking the car to another shop, the freon pressure was deemed appropriate but their options/ideas were stifled at that point. They did suggest taking the car down to Greer's for further evaluation; thus, we were off... The guys at Greer's were able to rule out the expensive fixes (much to my delight) and narrowed the problem down to 2 separate components, each dealing with the electrical system. We opted to go with the least expensive option first, they ordered the part, it showed up on time and had my car fixed in less than an hour. Best part: I HAVE AIR CONDITIONING AGAIN!!!!! And yes, that last statement is extremely important as I will be driving back to Austin Texas in the upcoming months in the evil heat. I am now able to ride in comfortable style :-) Best of all, total cost was $109.05 for both part and labor. Not bad considering past repair bills for the VW. Ouch. So thank you, Greer's Auto Service, for allowing more happy time with my car and for not taking all the money i had (which wasn't much, but happy to have some left over, hehe)! Other notes: the shop was clean, inviting, personnel were extremely helpful, answering all questions I had and even pointing out things on the engine to further demonstrate what they were talking about. As a female, and having dealt with many shops in the past, they treated me with the utmost respect and I would happily return, though hope to not need their services again...if you know what I mean. Thank you Greer's for fixing my favorite car...

Anytime you buy at a Buy Here Pay Here lot, you take a chance on whether the vehicle is sound. Even…read moreat a huge dealership, you never know what you will get. However, this place was great. Megan was great to work with and Lathaniel made this an easy process. He helped with a small issue we had and has done everything he can to make this buying experience easy on the mind. They work with you on down payments and the office staff Carla.. she is a jewel. Appreciate them.

Purchased a 2020 Pathfinder recently. The salesperson, Nadia, was the BEST. The service is…read moreincredible. I am thrilled how Don Franklin takes care of me. I would definitely recommend this dealership.

My wife and I purchased a 2024 Pathfinder in November 2024. The salesman (unfortunately I have…read moreforgotten his name snd don't have the business card handy) was very knowledgeable and patient with all of our questions. They had to bring the vehicle from Somerset to Glasgow for us, saving us a 90+ mile drive. I waited until one year passed to post a review (11/2025). We just had the 15k service completed earlier this week. Services so far have been priced fair and all indications the job was done well. The speed at which the service is completed is great; very quick turn around. But the availability of scheduling short-notice is fantastic. A previous Nissan we owned and had serviced at another dealer (we live out of town from this dealership) was at least booked ten days out! I have been telling everyone how great Don Franklin is to work with. One of our sons bought a pre-owned Ram from here June of 2024, similar experience. Definitely five stars.

Very happy with the job they have done with my vehicles! They are reasonable priced and very…read moreprofessional. Great customer service! My vehicle looks brand new! Can't recommend them enough! 5 stars!

they were so nice, kept me updated and the work they did on my gmc Acadia was beautiful, you can't…read moreeven tell I ever hit a deer. 100% recommend

We were visiting the area from out of town and needed an oil change so stopped here and are glad we…read moredid! We were helped by the assistant manager who was great, but everyone we interacted with was professional, friendly and helpful. Prices are fair and service was quick. I'd highly recommend!

Very rude. And over priced. I checked on line for a air filter and found it at auto parts store…read moremore than half price so I was apologetic and said I found it cheaper. The guy said to me "if you have to save the money then I understand ". I do not have to but I do because I do not like throwing money around. That is why we all save it I will not go back

I was on a road trip with my son and my car began to shutter when I pressed the gas. Claudia was…read moreable to get us in and back running in no time! They were professional and very kind! The car is working great now, thanks for the great work!

What an AMAZING, HONEST, TRUSTWORTHY and KIND group of professionals. My prayers were answered!…read moreLemons into Lemonade~ If we lived in the area, CBA-BG would for sure have our continual business. Driving from Indiana on our way to Florida for spring break, a series of dash lights and acceleration issues had us searching for a mechanic in a more urgent way. Not knowing the area, my quick search found Christian Brothers Automotive nearby and after reading their philosophy I knew this is where we were meant to go. Chris greeted us in as a walk in and served us every step of the way. Our vehicle DID NOT make it easy but Jacob, the technician, worked hard to find the root problem, yay for electrical issues. The communication between Miles and Chris to us along the way made us confident we were in good hands and we weren't going to go down the road hours or days and encounter the issue again, the type of service anyone hopes for when your family's safety is of utmost importance. We may have missed Florida for spring break but our family will have an experience and memories to talk about; when situations arise and we don't understand why, we can be assured God knows and puts us where we are meant to be for a reason and it was evident in how Christian Brothers Automotive of Bowling Green were the practical hand and feet of Jesus, in our frustrating situation.

This automobile service shop was honest, informative and kind. They explained everything to me and…read moredid some suggestions. I will definitely use them again.