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STAR Physical Therapy

5.0 (2 reviews)
Open • 8:00 am - 6:00 pm

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4 years ago

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Matthew I.

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7 years ago

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Anderson F Allen, MD

Anderson F Allen, MD

1.0(1 review)
0.6 mi

If there could be a negative rating there should be. Don't go to this practice!! It is a factory…read morefor the benefit of rich, uncaring doctors that are too busy to meet with patients. He ordered an MRI at my insistence, When he called to tell me results at 6:30pm that he found a cyst, he was rushing, too busy to answer questions. He said "schedule an appt with me where we can go over all your questions, so the next day I called and asked for an appt with him. I took off work and found out he was out of office for 3 weeks and had a PA scheduled. I told front office desk, who had as much attitude and arrogance as Dr. Anderson, that the scheduler to me I had an appt with him because I had questions on my MRI. She said "oh, he does that... he sometimes reassigns patients to his PA" So they "lie" or misrepresent that you will see a doctor. Not surprising, there was no office manager to meet with, so I left and scheduled with Dr. Pagnani who has wonderful reviews. Patient beware!!

From the owner: TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal…read moresystem. Our practice strives to provide the full spectrum of care from initial diagnosis of all musculoskeletal disorders, through treatment, rehabilitation and education to prevent future injury. Our goal is to restore each individual to an active and functional life. Our team of physicians provides comprehensive orthopaedic care with expertise including sports medicine, joint replacement, spine, hand, wrist and elbow, foot and ankle surgery, shoulder surgery, pediatric orthopaedics, physical medicine and rehabilitation, and arthroscopy and trauma care.

Tennessee Orthopaedic Alliance - Waiting Room #03

Tennessee Orthopaedic Alliance

3.5(2 reviews)
0.6 mi

The new Bellevue location is clean and the front office staff are actually friendly and helpful…read more The medical team we worked with had great bed side manners and really took the time to listen and come up with a plan for rehab. The Sports Performance team has been working with the Lawson Baseball team on conditioning and I have seen a huge improvement from my son. They have really planted some roots in Bellevue and are immersing themselves into the community. Thankful to have them.

I went in for a fractured ankle last year. The office staff was good and the walking boot worked…read moregreat. My bill came in January and because I have crappy insurance I owed about $1200. They set up a payment plan where they deducted $100 a month until it was paid. The final payment in September should have been about $58. Instead they deducted $100 again. I called and spoke to the billing department on 9/18 and the woman said, "Oh yes, that's not right. The refund department will get that back to you in about 2 weeks." That kind of annoyed me since they were the ones that overdrew the money, but it was $40. I wasn't going to make a big deal about it. Fast forward to October 9th. I hadn't seen anything in my account so I called again. The billing agent said she would speak to the refund department and the money would be back in my account. I called again on the 12th and asked for refunds. The refund person told me that I would have to be issued a check since they "don't have all my account info." I should get the check soon. October 19th, still no check. I called and left a message for the manager of refunds. I get a call 10/20 from a refund person, "The check was issued on 10/11. You should have it soon." I called 10/23 (Still no check), and the refunds manager said she was out as was the CFO who signs checks on the 11th and the check was actually mailed the 19th (OVER A MONTH AFTER THE PAYMENT WAS TAKEN). I should have it today or tomorrow. I will never set up a direct withdrawal payment again. This is beyond ridiculous.

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STAR Physical Therapy - physicaltherapy - Updated June 2026

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