Garden care center came highly recommed to my family. It has been one disapointment after another…read more The care is terrible. It heart breaking to come to visit your love one and they are crying because they have been in a room without a TV for 4 days and they say" it only needs a remote" .

I would give this place 2 stars, maybe 3 stars only because the staff during the day seems like…read morethere pretty good. But bad apples spoil it all for everyone come nighttime. Once the day staff leaves this place turns into a POOP SHOW. I have been trying to get in touch with a nurse to ask a simple question since 830pm, It is now 10:06pm, and I have made 7 calls, and currently on hold for 37mins. It seems the staff at night is in the closet. This place collects how many TENS OF THOUSANDS of dollars DAILY, and they cannot hire staff to work nighttime. My review will stay unchanged until something is done about the nighttime staff. Update: updating my review to 3 stars. Only because the day staff is great. Spoke with the director and she will speak with the night nurse. They are short handed and they need to hire more people 100%. I do like the fact that they have lil activities during the day. Good storm for the elderly.

Unless your family member can advocate for themselves, i wouldn't put anyone here again. The rehab…read moreitself is cute, clean, has dining rooms with entertainment, outdoor patio etc. Daily Food and kitchen service was good too! However The nursing care was extremely lacking. Many of the nurses seemed unhappy to be there and acted like they hated actually having to do their jobs. The call button was essentially useless, with requests often ignored. Patients were frequently left sitting in wheelchairs all day doing nothing!, i witnessed 2 nurses tell a neighboring patient she couldn't go in bed, so she ended up sleeping, almost falling out of her wheelchair. She then woke up and even tried to get herself into bed, and she was nowhere near capable of doing that so i had to wait for the next round of nurses to get her the help she wanted; bc some shifts had the absolute worse nurses. Communication throughout the facility was very poor. Doctors were rarely available, and getting updates or answers was impossible. Dr Timpone is prescribed my mother another controlled drug on top of her nightly controlled drug for "pain". No one even told me about this new med until i found out at discharge and is the reason why my mother felt so poorly there, dizzy and had nightly panic attacks, but everyone was so dismissive of how she felt. The only positive aspect of this facility was the daily PT and OT. The therapists were caring, professional, and did a great job. Unfortunately, the therapy staff cannot make up for the lack of compassion, poor nursing care, and neglectful environment. Shout outs to nurse Maria, Fahad, CNA Josephine, PT Roma and OT Sharon. Social workert Kyeisha was great too

I just left Orzac after a four month stay necessitated by botched spine surgery . First thing to…read moreaddress is the physical therapy, which is really the purpose of the place. It is excellent! The therapists are caring and they help each other whenever needed . My PT was Chana and she was excellent and caring. Also kudos to Johny who stepped in when Chana wasn't available . For OT Sharon and Jackie were also excellent! The nurses and CNAs were largely competent and caring. Special kudos to Melissa, Laura, Arianna, Steve, Claudia, Monica and Maria. The one serious problem is the call bell often goes unanswered for a long time. The food is good and the recreation program is good. I must say that the social workers were useless and even harmful to my recovery. My condition is such that I will be wheelchair bound for a time after leaving Orzac and that was known from the start. I just realized that NICE ABLE RIDE is available to me through a friend who is in another facility and they advised him of ABLE RIDE and are helping him fill out the app. We just called the social worker at Orzac and she told us that it was my responsibility to inquire when I was at Orzac and that she could no longer help me. She knew that I wouldn't be able to walk when I left Orzac and should have quided me on what I needed upon discharge. Theapplication process is lengthy and it could be more than a month before it is approved, not to mention that I may have to leave the house a few times to complete the application which would mean hiring an ambulette!

I love it here! My first visit was quick to book and the staff were very friendly and kind. I love…read morehow easy it is to book appointments and I really feel like I am getting a personalized experience. My back has really been hurting me and they listened to my concerns. Thank you!

Very good treatment - each tailored to everyone's specific needs. I use Shifra. She's great…read more Really helps to alleviate the discomfort and strengthen you. I highly recommend island rehab

The worst food ever. I was on a low sodium heart diet and all they gave me was ultra processed…read morefoods, canned foods loaded with sodium, and chemicals, artificial and genetically modified crap. The care was lacking in quality and quantity. I would ask for assistance for cleaning a wound i could not reach and all i got was " thats not my job" i was supposed to take 2 showers a week and had to beg for one. They couldnt even get my blood tests right to adjust my blood thinners. Terrible place .

This place is horrible. All of these great ratings are obviously submitted by staff. Their…read moreattitudes towards the patients suck! Your love ones left in their hands will never make it back home.

Everyone had empathy, caring, so helpful during difficult times…read more I was so pleased that such care was offered during such a difficult time.

My mother is still in recovery and she is getting lots of attention from the entire staff. This has…read morebeen an ongoing situation and we are lucky to have been recommend this place for her. Thank you

This is a great place For therapy! The front desk is very nice, polite, & very friendly. Been going…read morefor 8 months now and They've Been a big Help.

As good as it gets is an accurate description of the care you're going to get from the one-on-one…read moresessions with Sarit. You walk into a beautifully decorated space that is calming the minute you walk in. She has all the equipment you'll ever need and it's brand new. It is the furthest thing from a gym or medical atmosphere you'll experience. Then the shining star is Sarit. She dedicates all her time and knowledge, which is considerable, to you. She has a doctorate in physical therapy that demonstrates her commitment. I walked in in tremendous pain after an automobile accident. I had seen a million doctors and been to the physical therapy place my doctor recommended but hey just rotated me on machines and I didn't get the feeling they were helping me. I spoke to my doctor again who recommended Sarit. She explained my injuries in a way that made sense to me for the first time. I also got the feeling she really wanted to help me get better. I had been from pillar to post for a month and her explanations helped me understand my condition and her plan for me. All personalized for me.She did an assessment that was thorough. It was the first time someone actually touched me. Before they just took the prescription and did the routine thing. You get a full hour with Sarit because she isn't juggling three other patients. You are there with her for the full hour. It makes a huge difference in the total amount of time dedicated to you. Sarit know what she is doing and adjusts to what you can do and what is helpful to you. If you have a question, feel free to ask. Whether it's about you're therapy or what's happening to your body. She really has a vast body of knowledge that you aren't going to find elsewhere. And did I mention that she is nice? Also impressive is that there is no waiting.I had waited in so many waiting rooms that I wondered if they can't manage their time can they manage their medical care. I'm doing so well now and it's due to Sarit. My neurologist said at the beginning that what I needed was physical therapy. But I really needed it with Sarit. She's created a unique environment and combined it with an level of professionalism that you dream of.

I just want to take a minute to THANK YOU. I wish to express MY heartfelt appreciation for the…read morekindness and excellent care . You have created such a caring environment with such an impeccably high standard of care, delivered with such warmth. THANK YOU

Everyone at The Grand Pavilion was very professional and caring. They couldn't do enough for my…read moremother. They helped her transition back to being more independent and able to take care of herself at home. thank you all for the excellent care you provided her.

Bad staff, food in questionable quality, I put my grandmother there thinking it's a reputable…read morenursing home but it definitely under deliverered and not worth your money