We were just passing through but so glad we stopped here. The baristas, specifically Amanda, brightened our evening and gave us a little energy boost (literally + metaphorically) to help us finish our road trip! Bonus: My husband said his caramel macchiato was delicious! read more

There's enough trash in the parking lot and landscaping to fill up numerous trash cans. This hasn't happened over night! The manager would have to walk over it and by it to get in the building. I mentioned it to a worker and it looked like he could cry...SMH. read more

My new fav drink strawberry lemonade!! Thanks to the awesome friendly barista's at my Starbucks!! Thanks read more

Starbucks - Blended strawberry lemonade - Coffee & Tea Near Me - Bristol, Virginia

I've been going to this Starbucks since high school, and I got to stop back by while I was in town last time. Ah, old memories. The aroma of coffee on a dreary Bristol morning, the sound of baristas yelling out orders, and people from all walks of life in to grab a cup. Pretty cool place. Overall, the service here has always been consistently good, with a few bad times. Guess we can't all be perfect, and Lord knows I've been at this location enough to see just about every face that's been working in there (there's not much to do in Bristol, ok??). One thing I still wish they would change is the music volume! Whether you're there to study or meet up with a friend, you can't hear yourself think sometimes with how loud that stuff is!! I don't know what they're thinking sometimes. Always like the drinks, always will come back. See ya next time, exit 7 Starbucks. read more

The sweetest people they really go above and beyond to ensure your order is right and that your happy each worker is absolutely amazing they always put a smile on my face read more

this starbucks has some of the best customer service i've had! i walked in and was greeted by every single worker who stopped to say "hello!" and wave! they even gave a sweet treat for valentine's day and the coffee was DELICIOUS! thank you guys so much! read more

Aw what a buncha southern sweethearts serving us this morning. They were very entertained by our dry, blunt, New England sense of humor... the repartee between me and my co-worker, who were together on a long road trip to the Bristol area. He made fun of me, I made fun of him... it was a dog and pony show, unintentionally. They gave us a huge discount on our coffees. Maybe an employee discount... not sure... don't want to accuse anyone of doing anything wrong! But anyway, it was a very nice gesture. And even though I'm not a huge Starbucks fan, I seriously enjoyed my iced coffee. And that's not so much praise for Starbucks, but praise for THIS particular one... they care about making sure the coffee they serve is really good, and representing the brand well. Pay them more! read more

I have went to this Starbucks many times and it was always great, but yesterday I had a bit of a different experience. I pulled my mask down just a little to order because it was very tight on my face and I didn't think she could hear me. The girl tells me to pull my mask back up before I can order and about 5 minutes later, I witness her bringing my wrap out of the oven and placing it in a bag with NO GLOVES ON. This is absolutely disgusting, I understand masks are for protection but do not tell someone to pull their mask up and then touch their food with your nasty hands. This girls name is Rachel and she wears glasses. I will not be coming back to this Starbucks!! read more

My family moved to Bristol a couple of years ago and we have been coming to this Starbucks since they moved there. The staff is sometimes slow. I will get that out there now. Not all of them, not all the time, but some days they are just really, really slow. That said, the staff has always been great. Last Christmas they had a sale on the Verismo V coffee machine with the hot/cold electric milk frother. They had just ended the deal where four boxes of coffee pods came with it but they still gave me the deal because when I initially asked about the deal the guy I spoke with didn't know that part ended so they still honored it... very cool of them. They also only had the display model left and I agreed to take it. After trying everything out the frother wasn't working and when I brought it back, the manager didn't even question it, she just took that one and told me to grab another one off the shelf and asked me how we liked the Verismo. She seemed genuinely concerned that we were happy with our purchase which was very nice considering when I think Starbucks, I think money hungry corporation. Bottom line, sometimes they are slow, if you mobile order your order will probably be ready when you get there, the staff is for the most part great, and the manager was awesome. read more

I come here every week to get a coffee and work on my laptop. I've gone to a lot of of Starbucks and this one probably has the best customer service consistently every single time I come in. I get greeted with a smile and a welcome in and they accommodate to anything I need. I accidentally ordered a grande when I meant to do a venti and they just made me a whole other venti when it was my own fault! I also witnessed a very very rude customer and I think it was the manager, handled it like champ and so professionally and kindly, but at the same time did not accept any profanity. Very impressed with everyone that works here. read more

I just went to Starbucks and usually I have never had to get a drink twice because it was wrong the first time and it still be wrong the second but it was today and the worker said it was going to be free but then used my stars when I tried to scan for them. read more

The second slowest Starbucks I've ever been too. It wasn't a busy time, but they couldn't seem to move customers fast enough. Once at the window we waited another good 10 minutes for one of our drinks. And you could tell the inside wasn't busy either. The barista was okay, but not overly nice or attentive. Overall, I've seen way better. I visit Starbucks at least once a day, and this isn't on my list at all. read more

Is it weird that I noticed their lack of uniforms at this location? Usually you'll find most baristas wearing tan pants and black shirts. However, this location has fashionista baristas. Hardly ever a line and it moves very quickly. Love that I can face time from the parking lot on their free Wi-Fi. Employees are nice and welcoming of we foreigners. Even taking the time to share sights to see. Much obliged! read more

A Starbucks is a Starbucks for the most part, and that is honestly not a bad thing. This Starbucks is very consistent with the brand, and the employees are always friendly. A great place for a quick cup of coffee to go. read more

Starbucks - Delicious soy latte - Coffee & Tea Near Me - Bristol, Virginia

Nice little Starbucks. The location is right off the highway for travelers like myself. Even though it looks small from the outside its actually fairly open on the inside. Not too much seating. Seems pretty clean. Good number of options for bakery items. The staff seem to work fast and the line moves quick! Beware though, this Starbucks seems like it'd be fairly busy a lot. Don't let it stop ya if ya can! read more

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Far from the best Starbucks I've been to, but right off of I-81 and next to Sams (if that's where you also try to fill up). Be prepared for somewhat slow service and heavy crowds, but on our two trips drinks and food have been prepared correctly. read more

Now I know why they call the new coffee at Starbucks "Flat White"... Sherwin - Williams had already patented the term "semigloss"... This coffee tastes like it was made from ground-up newsprint pictures of coffee beans. Flat? Kansas is flat. This stuff is bland. George Blanda bland. It makes me think there's some big college research project/joke to see if people will spend 5 bux on bad tasting brown water. Yes. Most all the rest of the coffee is strong ol' Starbux...good for removing paint and stomach linings. Waking you up too. Good. And...I LIKE bland coffee. Hazlenut. Eight O'Clock. Yuban. Well...SBUX is the big time player...they needed to excel at bad coffee too. Now they do. read more

Great service, best coffee in town read more

Starbucks - Coffee & Tea Near Me - Bristol, Virginia

The girls behind the counter were helpful & patient as we made our choices. Their beautiful smiles made my day. They were very attentive to my request of very light ice. I tried the new Dragon fruit mango refresher, OMG, it's amazing! read more

Worst experience ever- purchase a pike coffee for me and my wife. Went to put in cream and sugar. Come to find out that at 6:00 pm they feel the need to put up all cream and milk ? We asked for cream and the lady unscrewed the jug and threw it on the counter. We've used that Starbucks for years,but no more - Go To Target read more

I frequently stop at Starbucks to break up travel . So I have been to MANY types of locations .The staff at this location was amazing . This staff is really excellent at helping customers get into using the mobile app, and earning stars . I have had the app since day one , however did not use it or it's Benefits often . This staff energized my whole group about the app , and even helped some of the less tech savvy ones navigate the process . Coffee was done right , clean and prompt location . Would definitely stop at this location again if in the area . read more

It is a good Starbucks for the most part. But I rather skip my morning coffee and come in around Noon when the better Batista's are there. When I ask and get charged for Vanilla I don't want it left out of my coffee please. read more

Starbucks - Cute Christmas ornaments & My new favorite, Vanilla Latte Machiato. - Coffee & Tea Near Me - Bristol, Virginia

It is great but they need more help the line is always extremely long drive through included and it takes forever to get your drinks when you go in. read more

I almost exclusively use the drive-through here at this Starbucks, and today my sorority sisters and I decided to pile into one car and not go inside to order. We had Deven take our order, and he is the kindest, most considerate person I have ever encountered. We had four drink orders that were all modified in some way, and he was very patient and friendly while we figured our drink orders out. When we got to the window to pay, we had another lovely barista help us out (I wish I caught her name- she was very nice!). We wanted to thank Deven personally, and he was kind enough to spare a minute to talk to us as we demanded, haha. Anyway, I hope Deven gets a raise, because he treated a bunch of college girls like queens! The coffee, of course, we delicious. No complaints here! read more

Great Starbucks...right off the highway with a drive through, and friendly Baristas.

Cory is rude. After finally figuring out how to charge my free birthday drink, the order was wrong. Instead of a venti iced mocha, it was a venti iced vanilla latte. I am a very loyal and regular Starbucks customer and when I mentioned the drink was not what I ordered, Cory told me I was wrong. Then I tasted it and he still insisted I was wrong and that the soy milk made the mocha look light. Not true at all. Finally, he agreed to remake it. He did so after filling everyone else's order in line. Really? Maybe I make my own coffee at home next time. read more

I go to Starbucks a lot and this one stands out because of its incredibly friendly staff, quick service, and well made drinks.

Visiting from out of town. Baristas were friendly and fast. Drink tasted great. Store decor was beautiful!

This Starbucks is extremely slow and clearly unprepared for handling a rush. I waited 20 mins for a latte and I had to ask for mine after being passed by others. read more

Helpful and friendly staff. Location is great right off the highway. They open at 5 am.

It's Starbucks done right. Plenty of staff and they are busy and nice. A drive-thru and web order available. Coffee drinks made up for you just as you ask. And if they accidentally just make you one bagel when you asked for two / they take care of you quickly, with a smile. read more

Most inefficient Starbucks on the planet! Driving cross country, stopped at Starbucks everyday and this was by the worst. It seemed they were working backwards. So many workers yet nothing was getting done. The manager had the gale to stand next to me and ask the worker for a water for herself while I was standing there for 15 minutes waiting for 2 drinks. read more

Fantastic baristas here. All very willing to accommodate any request (even the secret menu items.) they also have a wide variety of merchandise displayed, ample seating, a cool atmosphere, and free wifi. read more