This was pretty standard Starbucks. The baristas were friendly and working hard, in spite of orders being backed up. There was ample seating and plenty of it was available. There were outlets under almost every table, which was great. I got a sweet cream cold brew and a a seasonal sugar cookie latte. Both were lovely, but I was surprised at the price of my second drink. I got a venti, but my drink was about $8! It was tasty, but I'm not likely to order a seasonal drink with a mystery price tag again. I came on an unusual day (Black Friday), so most people were coming in for to-go orders and going through the drive through. I'm sure the ambiance is much more mellow on a normal day! read more

Starbucks - Interior - Coffee & Tea Near Me - Bristol, Tennessee

There is just no comparison to Starbucks coffee. It is always the go to place for caffeine consumption.

We had a pikes roast and an Anniversary roast, so good we finished and got our free refills. The baristas were all so very nice and friendly. Bathrooms were very clean. read more

Starbucks - Coffee & Tea Near Me - Bristol, Tennessee

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The restaurant was filthy inside. The coffee was awful. If you want a decent latte, Frappuccino, or straight up good coffee, SKIP this Starbucks location. Not to mention the service was exceptionally slow. read more

I've came to this Starbucks a couple times and I always order the same thing a mango dragon fruit refresher. Every time I've order this they just can't get it right. One day ordered it with NO lemonade and they put lemonade in it. Next time I come I say no lemonade with water instead of the lemonade and get no lemonade but it taste just like water! There is hardly no mango or dragon fruit taste. Outside appearance on the drink 10/10 taste 3/10. Of course I'm still going to drink it I paid 5 bucks!! So you know I'm not wasting 5 bucks. Also they gave me a weird looking lid. read more

Starbucks - Starbucks lid - Coffee & Tea Near Me - Bristol, Tennessee

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Just picked up a mobile order placed by my daughter. I get home & she received a white mocha, over sweetened & not the regular mocha ordered. Called the store, the refuse to process a refund or remake the order. Idiots. read more

I order the EXACT same thing as my friend, BEFORE her. The excuse for not getting my order was "It didn't print the sticker". I watched this girl get my sticker AND stickers for 10 different orders, but mine?! It took 15 minutes for them to even make the drink. And that was only because I went to the counter. HORRIBLE customer service! read more

The recent policy changes really seem to have negatively impacted the employees. On top of supporting, and continuing to support, Israel's genocide of the Palestinian people, corporate has now also decided that their employees can not have personal style, as well as taking away necessary job equipment and resources. This is just meaningless punishment that costs their employees money to purchase new clothes, new hair dye, etc. The entire reason Starbucks was even worth working at was that you didn't have to sacrifice your piercings, hair color, or fashion sense, and that the company actually provided decent pay and benefits. Now, employees are regulated down to the color of their socks and hair clips, while not given enough hours to receive benefits and not paid a living wage even at the manager level. This company is digging their own grave by alienating their workforce, changing or removing successful items/recipes, and being generally awful around the globe. They barely follow labor laws here, and are under investigation for illegal slave labor of minors to produce their coffee internationally while greenwashing their public image. Absolutely disgusting and reprehensible all around. Hope the workers unionize and strike. read more

The this probably more Starbucks corporate than this Starbucks location as folks were working hard;nevertheless, Starbucks has become a beverage fast food store and can no longer be considered a coffee shop. I waited 10min for a black coffee and I was the only one in line. Every other customer was in a drive thru - 10 deep. The new coffee machines are mediocre. Folks save your money and get a neppreso machine and enjoy at home or in the car. Better, cheaper and faster. The experience is gone. RIRP Howard! read more

This location makes a great cup of coffee, not overly sweet and nice balance. Staff was friendly and quick. The patio was a nice spot to sit in the sun and take a break. Highly recommend read more

This is one of the first starbucks you'll encounter when driving North(east) from Knoxville on 81. While I don't drink Starbucks more than 2-3x a month I tend to flock to whatever one I can find while on road trips. Why do I turn into a basic you-know-what when I leave NY? Consistent caffeination (hotel and gas station coffee often tastes like regret), safe/clean bathrooms and tasty snacks. What's so special about this starbuck$? The girls who helped us were sweeter than pecan pie, made our drinks correctly and gave us the largest ice water possible when I told them about our 10 hour journey back to new york. Left with a smile despite feeling forlorn and annoyed about the long drive home! read more

Love your drinks!!!! There so good and refreshing! It's always a wonderful treat to get one. Thanks for taking down the pride decorations it was causing so much disorder and confusion. It's great to see a change for the better! P. S. If your going here please try the peppermint mocha frappe it's to die for!!!! read more

This is the best starbucks in Bristol. My drinks are always made well, the barista's are friendly and the service is prompt. I will drive the extra 10 minutes to go to this one even though there is one closer to my house. They even helped me buy a gift for my friend in the drive thru on my way to work! Thank you! read more

Absolutely fabulous experience! We will be visiting again on the way back home. The location is easy to maneuver, and the people are just so cheerful and helpful. We had a lovely visit with them and they helped us pick out the perfect drinks for what we needed--a pick-me-up for me and warm goodness for mom. A strawberry refresher and peppermint hot chocolate later, we were back on the road and better than ever. Definitely a great stop when traveling! read more

Such good customer service! My mom and I were greeted as soon as we stepped through the door and even up at the register. We received our drinks quickly. Baristas accidentally served my mom a batch of the pike that happened to go cold from sitting out for a while so they brewed her a brand new batch then hand delivered her the coffee by the sweetest barista named Destiny. She even apologized by giving her a gift card for the inconvenience, all though it wasn't a big deal. Even so, our drinks were amazing. Will stop by again if I get the chance! read more

I was looking for a perfect stop because I have been driving a long haul on the highway in Virginia. I was happy to see a big Starbucks on the borderline to Tennessee. read more

Starbucks - Coffee & Tea Near Me - Bristol, Tennessee

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Arrived 2 hours before yelp says they close. They now close at 7pm. Got there at 6:58. Still serving a long line at drive thru, but would still not let me in to quickly go to the bathroom. You should still have good customer service and decency during a pandemic. Perhaps even more important now. read more

The wait is ridiculous here. No joke about a 20 minute wait and that's for a order placed ahead of time via the app. Very disappointing. Only way to pick up is waiting in the looooooong drive thru line. read more

Really just came to see if they had Reusable Straws for sell since I needed them for my stainless steal cup. Which they did have some but only color green. They came in 2 reusable straws and a cleaning brush and a little pouch which is super cute. Just wish they had them in clear as will. While I was there I got a lemon pound cake. Which is one of my favorite things to get from Starbucks. read more

October 2nd 2022. That date marks today, the day I walked into this Starbucks looking to grab a white chocolate mocha to keep me warm on this nippy, chilly morning. My eyes were quickly diverted when I stepped inside to see a beautiful fluffy black and white bunny rabbit. It's tail was so puffy and had the cutest little black whiskers that made me smile from ear to ear. This was the cherry on top to my stay in Bristol Tennessee, truly stunning. I would have never thought a quick trip for a latte would rock my world and turn it upside down. I will insert a picture below of the bunny in its natural habitat. When I first got to Bristol, honestly, I was just down the D's. We pulled into town and we're greeted by the hell hole they call Travel Inn. IT WAS SO BAD. Our weekend quickly got better when we went old lighthouse diner, right across the street from the travel inn surprisingly, and just got some finger licking good bread. Also, country thunder was pretty cool honestly some of the people were a little mean but forgive and forget am I right. I will reiterate that Starbucks was the cherry on top I am so happy that you allow pets in this fine establishment! A sweet treat along with a free ticket to a petting zoo, I can not emphasize enough how perfect my visit was to this Starbucks, seriously a dream come true. read more

Starbucks - My new pet - Coffee & Tea Near Me - Bristol, Tennessee

Nice Starbucks, brand new. Right off highway. No paper towels in bathroom and no shade parking. But the place gets the job done. read more

Starbucks - Nice new building - Coffee & Tea Near Me - Bristol, Tennessee

This is honestly the worst Starbucks I've ever been too. The baristas are rude. It's too loud because some girl thinks it's alright to sing? Everything Starbucks should be a quiet place to study. read more

I am visiting from California. All I know is that the girl in the drive thru SANG to me while asking for my order. I sang back. We sang again at the window. It made my entire day and gave me an immediate great feeling about Bristol. I didn't catch your name, but if you're reading this, thank you, and keep brightening peoples' days. You are the EXACT employee every business should aspire to have. read more

Although I am not the biggest fan of Starbucks in general, this location is very good. The staff is great, it's always clean, and the product is always as good as Starbucks can be. I just wish they had Nitro Cold Brew. read more

The Starbucks at the Pinnacle in Bristol is fantastic. The service here is superb and drinks are made very quickly. This is my favorite Starbucks store in the tri-cities area. Next time you visit the pinnacle, be sure to stop off for a nice cup of coffee or tea! read more

Favorite Starbucks in the area. Always fast service and friendly employees. To be in the Pinnacle the location is never to backed up. If making the trip to the Pinnacle definitely stop by for a pick me up! read more

The girl handling the drive thru orders was rude enough that I won't go back. All I did was drive up to the speaker.

I have been to this Starbucks location 6 times within the past two months and EVERY time I was told they were out of White Chocolate! Today, my daughter tried to order a Pink Drink and they were out of strawberries! We just heard them tell another customer they were out of smokes bacon! What's wrong with this location? This is such a disappointment Starbucks! You can do better! read more

this Starbucks is so friendly! my boyfriend and I walked in and were immediately greeted. the service is quick, the drinks are quality, and the inside of the building is clean and very nicely furnished. Jahna is so sweet and her enthusiasm is great; she treats customers so kindly! i highly recommend this location read more