I have NEVER been so disrespected in my life…read more I stopped by this Starbucks expecting basic customer service, and apparently that's asking too much these days. First, they spelled my very simple name "Susan" as "Suzan." Are you kidding me? It's printed on my rewards account! Then I waited a whole SIX minutes for my extra-hot, half-caf, oat milk, no-foam, three-pump vanilla latte. Meanwhile, people who ordered after me somehow got their drinks first. I don't appreciate being ignored. When I politely pointed this out, the barista smiled and said, "Thanks for your patience." Excuse me? I wasn't being patient--I was being inconvenienced. Maybe listen to your customers instead of assuming they're okay with poor service. The tables weren't spotless, there was one napkin on the floor, and the music was so loud I could barely hear myself complain. I've been coming to Starbucks for years, and the standards have clearly gone downhill. I expect professionalism, accuracy, and a little respect. I'll be taking my business elsewhere... until next week when I need my coffee. One star.

Needed a coffee STAT!!! I parked my car in underground and stumbled onto this Starbucks on my way…read morethrough! Located on ground level on 1st and 13 Ave. It was steady but not overly busy when I arrived. This location is clean and one of the nicest Starbucks I have seen. Ordered up a Venti late (yes, it was that kind of morning) and spotted the pastries that were calling my name. Settled on a lemon loaf....yes, just one. They had three people working, which makes me believe they are fairly busy, however with only three customers in Starbucks, everything was done quick. In and out within minutes. Service was quick. Latte and lemon loaf were good. Ample seating inside.

Scrambled egg burrito was really dry; tortilla tough. No salt or seasoning. Gouda, egg & cheese…read moresandwich was a bit better but also lacking any seasoning. Box water is served here vs. bottled water. Slow for a Starbucks. Had to ask for the receipt.

I had a great experience at this Starbucks location. The staff was friend and quick to move us…read morethrough the drive through. I got a frozen pineapple passionfruit lemonade, which was delicious. I would recommend both this location and the drink.

Unfortunately, there is no 0 stars. This is by far the worst Starbucks. This is my second time…read morehere, yesterday the order was incorrect, and today's adventure didn't fare any better. It is far to busy and understaffed. Despite the friendly attitude of the staff their ineptitude at providing a correct coffee in a timely fashion left not only myself but many of the other patrons scratching our collective heads in dismay. There is a delightful cafe and coffee shop right beside the Starbucks. I should have checked it out instead but it wasn't open yet.

I probably frequent this place for my coffee more than any other. Why? I do like the consistency…read moreof great customer service, good coffee and not really that bad - food & treats. Always parking, good access & quite a nice patio make this my go to Starbucks.

Everyone has been talking about ice capp and now this is my first time trying it. The sweetness is…read moreat the right level. The staff was very nice and patient to hell me order what I wanted. The place is spacious and crowded.

Came to this location early in the morning to grab some breakfast. We went down to buy at the…read morecounter, but wasted so much time waiting for somebody to help us out with our order. We understand that the drive thru is a priority, but it would be nice if somebody would at least tell us to just wait a bit more. When I asked if anybody is going to take our orders, they just looked at us weirdly, said nothing and continue to do what they were doing. People here are rude. We wasted a good 15 mins, standing in-front of the counter. We ended up just leaving and finding another Tims.

Calgary Downtown only seems to have Starbucks located in hotels which are licensed, non-corporate…read morebusinesses. This is one of 2 I found and it's located in the Marriott Hotel lobby near the Calgary Needle. The other is on the side entrance of the Fairmont Hotel. They seem busy at times and I left to return later to buy a Starbucks Calgary mug. They also had the Canada mug. Staff was OK.

I really like the Starbucks located in the Calgary Marriott Downtown Hotel, it's very bright, open,…read moreoffers a number of comfortable seats and the staff are superb! One thing I also found a bit different about this location is the great wall art, on one wall there's a mural of "The Coffee Belt" on the adjacent wall they have a really cool mural of Calgary, and then on the next wall there's some hung paintings. Great art element at this location! It's not obvious that this Starbucks is here as the signage is small outside, I'm guessing it's because it's a licensed non-corporate location. Luckily this means less people, a quieter café and quick/efficient service! As a licensed location there are some downfalls; they don't redeem rewards and don't typically take part in corporate promotions, however you can still earn stars but they'll have to manually enter your card number if you don't have the physical card and only have the app. This also means they don't participate in the free refills benefit given to Green and Gold Members. They do still have all the usual offerings at this location including La Boulange, but their ordering process with corporate works a bit different so they may not be as well stocked as corporate locations. They do open quite early at 6am on weekdays, 7 am on weekends, but they close fairly early as well at 6pm. Not easy to get parking around here either unless you're a guest at the hotel. This is a great Starbucks location, they have some of the better staff I've encountered in all my visits to various Starbucks stores. There's the cool wall art factor, it's quieter and it's a nice place to hangout away from busier crowds. There are some downfalls with being a licensed store, and I probably would have given them 5 stars if they had all the corporate benefits, but they still have all the great usual offerings if you're okay with making a non-promotional order that would fall under the My Starbucks Rewards program.

We went there on a Saturday morning. The staff were friendly…read more Their drip coffee is high quality and smooth. They also have nice loose leaf tea selection. We ordered two breakfast bagel sandwiches; they were tasty and fresh. We'll definitely come back.

It is a shame that I can't give this coffee shop a better review as it is vastly improved after a…read morechange of ownership a few years ago. The new husband and wife team are lovely, welcoming people although I think her lack of English forces her to rely on her on husband for translation. The coffee is good, the baked goods are decent, but don't seem to be baked in house. The Korean dishes look good. The shop itself badly needs an update. Years ago, the walls were painted with a design of postage stamps and travel themes and it has become tired and dirty. The bathrooms are truly awful. My biggest criticism is the handling of the cream and milk for your beverages. For some reason, the owner keeps the cream and milk in insulated pitchers in a fridge behind the counter so the staff, he or his wife, usually pour the cream for you. This results in an unpredictable amount being poured and it means going back for more if it is not enough and the addition of more coffee, if it is too much. The owner maintains that this control is to keep the products fresh, but it seems more like a cost control to me. The pitchers are thermal and should keep the contents cold.outside the fridge and I have never seen this done in any other coffee shop, ANYWHERE. IT IS VERY ANNOYING.

Wish they had more savoury options, the artichoke croissant was pretty good…read more Matcha and Vietnamese coffee is not that good but it's a cute place to study or chill

One star solely for the lack of upkeep on some of their furnishings. The arm chairs they have in…read morethe restaurant are in absolutely horrid condition. They are so saggy you are almost better off sitting on the floor. Music is excessively loud for a Monday afternoon. Staff could also be a bit more attentive, instead of continuing to do a task, they could come help people who are there to spend their hard earned money.

Ordered a sandwich tray for a business meeting. Best tray of sandwiches ever, by a wide margin…read more Delivered on time, even though I gave them less than 24 hrs notice.

You and I coffee is a great place to grab a cup of joe bright and early in the morning if you're…read morenear the Shell building. They are open by 6 am (which is razz matazz since I start work around that time). They have a great selection of flavoured (Irish Cream, Hazelnut, etc) and regular coffees and also offer homemade muffins in various delicious flavours such as Carrot Coconut Walnut. At lunch they offer a soup of the day, which a co worker of mine swears by. Just a couple of issues: Cash only, I guess the lunchtime soup contains a lot of onions, and their large coffee cups are made of styrofoam. I know it's going to end up in a landfill regardless, but there's something about sytrofoam that urks me a little haha. The staff here is amazing, so so friendly. I enjoy the chit chat I have with them and they always seem happy to see you, even at 6 am or 3 pm. I recommend You and I!