So disappointed!!!!! I decided to treat myself to a Hot Caramel Macchiato.....I had not had anything sweet for weeks, decided this would be a really enjoyable reward. The girl was talking to her friends across the counter the entire time she was making the 3-4 drinks before mine and I couldn't help but think "you are totally not capable of talking and doing your job at the same time" I do give it my best effort most of the time to keep my thoughts to myself though. I order this drink 190 degrees. When I FINALLY got my coffee I quickly grabbed a lid and left as I could see the people I was meeting were waiting outside, I was the one they needed to follow to get to our mutual friends new house. As I get driving down the road, I gingerly lift the cup to my mouth to take a sip, as I don't want to burn my tongue, being I've ordered it extra hot, the way I love it.....and I could have chugged the entire thing. On top of it being P^*s warm, it tasted like crap. I truly hope that girl is no longer working there and I feel very sorry for her coworkers. read more