Usually love going here, but today I went in for a simple Green Tea latte and asked for some ice in my drink. Dakota, the barista, instantly gave me this look and stared at me for an entire 10 seconds (which I thought was awkward) then proceeded to violently throw away the drink, asked if I wanted "Tall" and then proceeded to mish mash random shit into a cup. After half-assedly blending the drink together she slams the cup down on the table, without a single look or even a straw. I took the drink confusedly, tasted it and realized that there was no flavor, asked for some sweetener and she said it was "already sweetened." I then got my refund, but then had to refund the second drink I ordered because it was a mess as well. Super unprofessional, waste of time and the 5 minutes of my life I made on this review. Went to a different sbux where they knew how to make drinks without a fuss and came out a happy customer. Hopefully this Starbucks can improve on their customer service.
Totally understand that making a new drink is annoying, but the lack of professionalism by Dakota makes me not want to come here again. read more