State Employees Credit Union

2.0 (4 reviews)

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Rick Z.

0

3

0

4 months ago

Terrible customer service. Could not log into my account that I have had at the credit union for 20 years. Called and asked for assistance. After walking through the obvious; restart, log out, try again....Nothing... The customer service rep basically said your SOL, have a nice day.... read more

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Angie S.

Elite 19

92

156

1092

10 years ago

Love this credit union. Been banking with them since 2002. They have tons of locations all across the state. Cash points arms are no charge. They have a number where you can speak to someone about any of your banking needs 24/7 almost 365 days a year. Also, they have the best auto and mortgage loans around! You can also do salary advance loans too! They are always friendly, courteous and efficient in my banking needs! !! read more

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Harold F.

0

2

0

5 years ago

Worst credit union ever. Don't get a mortgage from them unless you are willing to wait months! They treat their long time customers as if having their business doesn't matter.Don't waist your time with them. read more

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Jerry H.

0

38

2

7 years ago

Spoke with Chandler regarding an issue on recorded line a total of 8 times. He kept telling me that he was going to send me a form, going to send me a form, almost ready, almost there, sending it to this other department, sent out, sent out, not sure why you never received it. When called on the carpet for it in front of his branch manager he lied about the entire process and his boss backed him saying that it was my misunderstanding (before realizing the calls had been recorded.) I will NEVER do business with SECU because of these two employees. read more

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Fifth Third Bank

(6 reviews)

very inefficient. Eager to take your money, slow to respond with paperwork after families pay their…read morehard earned money. Poor and inconsistent customer service. Rates are not competitive either.

Let me start by saying that Bonnie seems like a truly great employee and I do believe she is…read moreworking to try and fix the problem though she says she may be unable to. Let me also add that I've been a customer for 5 years BEFORE THEY EVEN BECAME 5TH 3RD IN 2008. HERES THE PROBLEM. I went through the drive through at closing with 3 checks. 1 was for $1150.00. THEIR Machine read it for $12. !!!$12!!!!! And shorted me $1138.00 I called repeatedly starting at 8:55 am next day. Finally got a human. Explained it all. She said the money would be put in my account. 2 days later, still not there. The check posted at the check writers bank for $12.00 NOW 5TH THIRD IS TELLING ME IT MIGHT BE UP TO ME TO GET THE 1138.00 FROM THE PERSON. Because their machine read it wrong and then let it post at the other person's bank. Meanwhile I'm short 1138.00 in bill money and it s Friday. It will be up to 3 business days (next Wed.) Before I know anything CAN THIS EVEN BE LEGAL ??? This financial institutions service and practices are disastrous.

United Community Bank

(2 reviews)

Been using this Bank for years. They're the best local Bank. Especially Billie, Branch Manager!read more

Banking here for many years. More than impressed with quick, friendly, customer service. They know…read morewhat they're doing and they all know my name and greet me when I walk in. Much better than going to my parents 'too big to fail bank' where it's a non-stop headache for me to withdrawl money. Each time I go in with the required I'D. and the next visit they add another hoop for me to jump through! I'm running out of I.D., fingerprints, signature on a keypad at teller station, etc. It takes them well over five miinutes to process a withdrawl for me even though I have the checkbook with me with my name on the acct and all the identification possible! During my last visit to the 'too big to fail bank' the teller had to make a phone call to corporate to make sure I could have a print out of the statement! Save yourself time, aggravation and headaches - switch to United Community Bank, HOURS AT UNITED COMMUNITY BBANK: Mon-Thur 9-5 Fri 9-6

First Citizens Bank

(2 reviews)

Horrible bank. Incompetent staff. No one ever calls back if they even answer to begin with. They…read morelose important paperwork from the courthouse which I've had to submit multiple times. Such a headache. If you need a bank go literally ANYWHERE else

Wonderful bank. All the people are caring and friendly.read more

First Bank

(1 review)

Love this bank! Most friendly and helpful staff. Best bank ever. Doesn't look open from road view,…read morebut lively staff inside makes up for it.

Wells Fargo Bank

(3 reviews)

So, I'm biased............I mean I work for them.*grin*…read more But this bank has a lot of history with my family in the sense my Grandmother banked here...at this particular branch for decades. It hasn't changed in a long time, both in look and folks......the look, not to sexy....very 70s, but the people have always been a big help and very nice. Free parking below, but only for bank business, so don't be naughty *wink*

Some of the people who work here I adore. But I've had some major issues with them not being able…read moreto handle more complicated issues. This wouldn't be so bad if they just didn't offer the services but screwing up wires is just not good practice. I would go to a local bank, but I have some good connections here.

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1 review that is not currently recommended

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Matthew B.

0

1

0

7 years ago

Arrived at 5:25 & the doors were locked don't recommend going to this location.

State Employees Credit Union - banks - Updated September 2026

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First citizens has always been an amazing bank for my husband and I. They are always available to…read moreanswer any questions and have helped me through a fraudulent charge as well. The employees are very kind and patient, and pleasant to work with. I would recommend this bank to anyone!

THIS IS NOT NECESSARILY A REVIEW OF THIS BRANCH, BUT FCB ITSELF. DO NOT BANK HERE…read more If I could give these worthless clowns a negative star I would. I had 2 fraudulent charges with my debit card of around $2,500 each. $5000.00 total. Fraud Dept is basically worthless. They think we can wait around for up to 90 business days for them to investigate before the money is returned. They told me the best thing I could do is call my local branch, which I did. First, it took a while for them to return my call. I was told there is no manager and most of the locations. They talked all over me when trying to explain what was going on. Basically don't care about their customer. A few times over the years, FCB would contacting me via text about a pending purchase for less than $100 with concerns about fraud from a business that I purchase from regularly, but just let two $2500 actual fraudulent charges, from a company that I have never used or heard of for products I have never ordered, with out a concern. Both times the purchase was shipped to another city, which I do not live. None of this raised a red flag with these morons. Then, one of the geniuses from a local branch told me it was because I didn't set up "certain stipulations" with the card. So, I guess it was my fault they don't know what an actual fucking fraud is. STAY AWAY FROM THIS BANK!

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I have the unfortunate circumstance of working with this woman through my HOA. No one I've talked…read moreto in my community likes or trusts her and I feel strongly we are worse off for her services. I've received invoices with no details except demand for payment and there's no transparency at all in the work she does. Once I asked 4 times how she arrived at a balance I owed and she could/ would not answer the question. I wouldn't recommend her based on ethics nor output. She's paid entirely too much for the questionable work performed and I expect neighbors to soon communicate their terrible experiences as well.

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United Community Bank

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Been using this Bank for years. They're the best local Bank. Especially Billie, Branch Manager!read more

Banking here for many years. More than impressed with quick, friendly, customer service. They know…read morewhat they're doing and they all know my name and greet me when I walk in. Much better than going to my parents 'too big to fail bank' where it's a non-stop headache for me to withdrawl money. Each time I go in with the required I'D. and the next visit they add another hoop for me to jump through! I'm running out of I.D., fingerprints, signature on a keypad at teller station, etc. It takes them well over five miinutes to process a withdrawl for me even though I have the checkbook with me with my name on the acct and all the identification possible! During my last visit to the 'too big to fail bank' the teller had to make a phone call to corporate to make sure I could have a print out of the statement! Save yourself time, aggravation and headaches - switch to United Community Bank, HOURS AT UNITED COMMUNITY BBANK: Mon-Thur 9-5 Fri 9-6

State Employees Credit Union

Services - State Employees Credit Union