If u use the cash points atms they own n machine malfunctions n keeps your money they refuse to…read morehelp u unless you have acct with them n when it malfunctions you dont get receipt either if this happens 30 times at 120 each all over thats $30,000 they are stealing from hard working people

Wonderful staff. I would never go to a different bank. Great rates. Their investment pro (head…read morebanker?) Matt Kelly went above and beyond to help me understand my IRA and investments. Really thankful to have trustworthy advice here.

This is my first time obtaining insurance through a "local insurance agency." I purchased…read moreHomeowner's and Vehicle insurance. The first hiccup occurred when my credit card didn't show the money as processed and I didn't want a lapse in coverage; so, I followed up with a daily phone call for three days before I received comformation. Approximately two weeks later, I received an invoice from my car insurance requesting an additional $25.00 without an explanation. Another phone call to the agency. Apparently, my quote was a misquote. Hmm? This past May, I incurred hail damage and subsequently filed my first homeowner's claim. It ended up being a catastrophic claim and naturally I had questions. I initially spoke to Jennifer. She awesome! She explained things and answered my questions AND she took her time with me. This was why I went through a local insurance agency. I wanted to be able to educate myself and learn about my insurance rights. Jennifer actually helped me appeal and win, gaining me additional funds that I was entitle to. Nevertheless, two weeks later I had another question for Jennifer. When I called the agency, I learned she was off that day. Stephanie took my call. When I said, I would call back, she bullied me into telling her why I wanted to speak to Jennifer. I caught her up to date with my appeal. Stephanie proceeded to inform me that Jennifer was not an adjuster, that she was an agent and she would be fired for providing me with the information about NC rules. Additionally, she said, that the only thing available to me would be to open another homeowner's claim since my file had been closed. Wow! One of my questions to Jennifer was about how filing homeowner claims count against you but a catastrophic claim does not. I asked Stephanie, "why should I pay a local agency for insurance when I can go through the company for cheaper, if I'm not going to be provided with answers to my questions?" She responded; "I don't know" and hung up the phone! I emailed Jennifer the above exchanged the following day. I have yet to receive a response. I sincerely hope Jennifer was not terminated. I understand employees have bad days. I've had many myself and dealing with the pubic isn't always a good experience. However, I didn't deserve to be hung up on. I will not use this company in the future. I am unable to locate a website for Madison Insurance Agency which is odd. Hey, they can't get poor "google" reviews without one. Another hmm??

They were very prompt in sending a requested COI. I was impressed with the friendliness and…read morecourteous response.

My wife and I opened a new account here as we just moved from another state. The people working…read morethere are extremely friendly and helpful. Great Job!

They have some very helpful and dedicated advisors. The banking advisor they use as part of their…read moreteam is dedicated, thorough, professional and trustworthy. He gets things done. He is a valuable compliment to the advisors at this office and a pleasure to work with.

Scott LInk has been my agent for 10 years for both my home and my vehicle. Scott and his team are…read moregreat. My calls are answered quickly and they are quick to research my problem and answer my questions. It is easy to reach Scott and either talk with him on the phone or come into the office. He has given me excellent advice about my policies here and also my rental policies in another jurisdiction. I highly recommend him and his team.

First time buyer here. Scott was beyond amazing and took great care to protect us in our purchase…read moreand went out of his way to explain things to us newbies. This guy really cares about people at the end of the day and finds great joy in serving his customers. Nobody comes close to Scott across all agents I've ever worked with and the insurance package he got us beat others too. Scott will partner with you to navigate all things insurance and you'll likely be as impressed as I was with how much care he takes. Oh, and, he is responsive as well.

Dan provided great service. He's friendly, down to earth and provides good coverage for the cost…read more I have peace of mind now about my insurance coverage.

Dan provided outstanding information and is a straight shooter. Plus Erie is a highly rated, client…read morefriendly insurance company.

I have been with Tabatha Hamlin at State Farm for sometime now and never once have had an issue…read more Juliana, her assistant, has helped me tremendously. they both literally jump through hoops to make sure I am satisfied; from phone calls, to emails, as well as, text messages. I love having them as my insurance provider!

Amy is great! she explained my policy to me in detail which I appreciated. she finds you great ways…read moreto save on any of your policies. I would definitely recommend this team from State Farm

Charter Member been with then since day one , Excellent service never , never had a problem with…read moreservice , Only place for you Insurance needs ...