horrible. no communication. complete disregard for the consumer. cancelled my policy without even contacting me. stated it was over a missed payment due to a processing unissued and the card needing updated. wheh I contacted customer support they proceeded to read me the info for the updated card they supposedly didn't have. only found out about the cancellation after being contacted by the state and threatened to have my license suspended and registration pulled. i had State Farm for many years and always recommended them. never again and this patheric excuse for a human should be shut down. destroying peoples lives for no reason except he thibks he can. read more