Tammy made my experience extremely pleasant. She helped answer all my questions and is an awesome…read morecustomer service representative. She also did an excellent job performing my blood draw. Thank you so much Tammy.

Renee did a ln excellent job both communicating and staying calm on a BUSY Friday morning with a…read moreroom full of walk-ins. She quickly and efficiently handled the group and got me in without much fuss, despite a hostile patient in the waiting room. I would absolutely visit the lab again if the opportunity arose

I frequently need to have labs drawn with the results going to Mayo Clinic in Rochester. The orders…read morehave the physician and the fax number where the results are to be sent. Once again, I had to call 24 hours later to have them fax the results. This is unacceptable. This negligence has caused delays in treatment and medication changes!!! Get your act together, this kind of mistake could have serious consequences!!!

They did a great job drawing blood from my 1 year-old. They were both quick and patient.read more

I wouldnt recommend going to this clinic my experience has been horrible and it seems the people at…read morethe front desk do not understand or you can't understand them. I could go on but they have been the worst of my experience

I called to ask if they provide a cervix dilator before their IUD procedures. I was told by the…read morereceptionist, "The nurse said they will not give you any narcotics just because you asked for them, because the IUD shouldn't be that painful anyway." If you are a woman considering an IUD, and you have not had a baby before, do not go to this clinic. If you are planning to use this clinic, and you have questions about the pain of this procedure, do not ask. They will assume you are drug seeking. I had my first IUD done at Robert A Mesropian Center for Community Care, in New Hampshire. Because of my size and the fact that I have never had a child, they wanted me to use a dilator the night before the procedure. I didn't know, and I didn't apply the pill until the next morning. When they put the IUD in, I was in so much pain that I threw up, and I cramped for the rest of the day. I wasn't given any narcotics from that doctor though, and there's no reason why I would expect that a new doctor would give any narcotics. But, it seems that they also don't offer any dilator's before the procedure, and this is what I wanted to get clear on. Based on my last experience, I would be too afraid to do the procedure without a dilator. Given my past experience, it's reasonable why I would be overwhelmed as I prepare to have the old IUD removed and a new one put in. It's unfortunate that the receptionist is more concerned with trying to "out" potential drug seekers than answering the questions of prospective patients. When it comes to smaller, more personal clinics, the most important thing is feeling safe as a patient. I would never be able to feel safe to share my concerns at this clinic, so there would never be a reason for me to ever go here. Anyone with similar feelings or concerns should also avoid this clinic. Planned Parenthood was much more helpful and supportive on the phone. They do not offer dilator's before their IUD procedures, but it was really easy for me to get that information. They were very kind and understanding as I explained my situation. I may just go back to New Hampshire to have it done. I will also say that I told the receptionist that I would get a recommendation from the doctor who did my first one, in order to verify how unusual my IUD experience was. I don't even think the receptionist heard me. She literally just repeated that the procedure shouldn't be that painful. I don't even know if this clinic offers dilators before the procedure, to be honest. They very well might! So, it really just speaks to the importance of professionalism on the part of the front desk.