I frequently need to have labs drawn with the results going to Mayo Clinic in Rochester. The orders…read morehave the physician and the fax number where the results are to be sent. Once again, I had to call 24 hours later to have them fax the results. This is unacceptable. This negligence has caused delays in treatment and medication changes!!! Get your act together, this kind of mistake could have serious consequences!!!

They did a great job drawing blood from my 1 year-old. They were both quick and patient.read more

I had to make a visit to this QuickCare location a couple of weeks ago due to a bad cold…read more I made an appointment online the night before. To save even more time I completed my check-in online the morning of my appointment. My wait wasn't too long at all on a Saturday afternoon. There was just one other person ahead of me. I was seen by an NP. She was super friendly and took the time to explain things to me, even though I just had a cold. She knew I wasn't feeling well based on my initial exam and overall appearance. Unfortunately she couldn't prescribe anything because what I had was a virus. She told me if I wasn't better in 10 days (from the time my symptoms first began) to return to QuickCare. Sure enough, on day 8 of my cold I felt almost 100% better. The NP advised me that I was one of about a dozen patients she had seen that day with the same symptoms. Spring and Summer colds are the worst. Clean waiting room and exam room(s). Ample parking because of its location in a strip mall. In and out in less than 1 hour. Definitely recommend.

Took my husband in here because he had flu like symptoms for several days and he needed to make…read moresure he could go back to work. Stopped in because of no insurance, two Doctors saw him; one just to introduce herself, the other to give him the test. The second Dr told him the test was negative but thought Todd have had it anyway. The bill was over $600.00 OUCH I wont be going back. Just over $300 was for the first Dr who just introduced herself. Thanks U of I for grabbing all you could get.

You know what wasn't on my list of 'things to do during Thanksgiving break'? Have my son bring pink…read moreeye to our household the day our five-day break started. EEEK. Seriously though, it ran rampant through the house. Which logically led to two trips to this QuickCare during a holiday weekend. I like it because it is close to my house and parking is a non-issue. Additionally you can 'wait in line', check-in and prepay your copay virtually. In and out. The staff is friendly and knowledgeable-- I haven't had many bad diagnoses here over the years. Plus, did I mention it shares a parking lot with a pharmacy? (The best pharmacy in town-- read my review on why.) Pink eye is no fun. Going to QuickCare is just as bad...ish. But this location makes it go quick. (Ha, see what I did there.)

I was desperately trying to find care for my brothers mystery illness and even though they couldn't…read morehelp him due to the type of location they are, they tried to point us in the right direction to get him care...

I took my daughter to Mercy Urgent Care because she was having sinus issues and bad ear pain. We…read morewere seen promptly and the doctor was very thorough and kind. As it turns out, my daughter had a bad ear infection and the doctor prescribed her with medication to help her. Overall, our visit didn't take long and the inside of the clinic was clean and sterile. Overall, good experience!

The North Liberty Mercy Urgent Care has always been a wonderful option for us in the evenings or…read moreweekends when someone in the family has needed a doctor. Always received quick service from knowledgeable medical professionals.

Took my Dad to Quick Care in North Liberty on Monday, September 2nd...Labor Day. They were great…read morewith him! Dr. Kim Gregorich and the team were fantastic! Signing in online is a definite plus, and we got in right on time even with it being a holiday! I highly recommend this Quick Care!!

I don't like to go to doctors in general and the experience of the past three days reminds me why…read more There is apparently no "standards" in standard of care anymore or maybe I just don't know what that means. I've had severe, almost unrelenting pain radiating from my neck down my entire left arm with most pain localized in my arm/elbow area. Started over the weekend and got bad enough that I went to this urgent care Monday night. They did provide a prompt exam and cardiac work-up which wasn't conclusive so recommended I go to the ER because my blood pressure was "crazy" (165/110) as described by the PA that saw me. I also filled out paperwork to set up a primary care provider here before I left. Went to the ER Monday night (UIHC Iowa City - another place to avoid!) and after five hours to certify that I wasn't having heart issues, I was discharged with likely cervical nerve pinched or damaged. Despite the pain I was experiencing, the University of Iowa ER wouldn't even give me a Tylenol while I waited or before sending me home. Wednesday (2 days later) I go to PT at the University for my first appointment. Too much pain to do anything beyond applying a TENS unit at max power for 10 minutes with no relief. They send me back to my primary care provider because they state that I need something strong to get the pain under control. So, I go back to this Mercy "Urgent Care" in North Liberty and my primary care account isn't set up yet or something (pain makes it hard to concentrate) AND the best they can do is set up an appointment for me the following Monday!!! WTF is "urgent care" when they don't even screen your vitals, see you with tears on your face from the blinding pain and again, can't even offer you the medication you were sent there to recieve?!? Now I'm home, searching for the gabapentin the vet prescribed for our dog (one of the meds they mentioned at the PT appointment) and will have to use WebMD to find out what dose I should take. Maybe I'll find some old leftover opiates in the medicine cabinet somewhere, again, on my own to determine how to live with this pain for another 5-6 days. Thanks for NOTHING!!!

Regarding the Amana Family Clinic and Amana Pharmacy - I have seen Sara Schneiders, PA for 13 years…read moreas a patient. We moved 100 miles away from her office 11 years ago and I still drive the 100 miles to see her as my health care provider. I'll never regret the drive. They have HUMANS that answer their calls, they KNOW me and remember me. They have office staff that has been there for years! They RETURN a call if need be, they refill prescriptions with ease and NO confusion to the pharmacy attached to their office in very quick fashion at the Amana pharmacy, which is another hidden GEM in the healthcare environment. I can get in possibly the day I call but if not the actual day, most likely the next day. This office is VERY BUSY but they care for their patients who need to be seen. Sara takes the time to know her patients and you never feel rushed. She is so intelligent, informed and compassionate. You'll never find a more CARING medical professional than Sara Schneiders or an office staff that cares as much as Amana Family Clinic. They truly are phenomenal!

I love this place! The doctors are so nice and go out of their way! You can usually get into an…read moreappointment within 24 hrs of calling.

Taking The little one for a check up to make sure her bilirubin is in check. First time here for…read moreher, but we have bringing out other one here for 8 years. We love doctor Shaw she is awesome and always takes the time to hear all of your concerns! We highly recommend her for your little ones!

I am giving Pediatric Associates a high rating based on the Pediatrician we have now. All my…read morechildren see Dr. Goldenstein and we couldn't be happier. I seriously can't say enough about her. She's so wonderful with the children, she's very thorough and never rushed. She's always willing to listen to our concerns and answer as many questions as we have. We love Dr. Goldenstein. Before I requested a change in doctors, however, we saw Dr. Boysen and I have to say he's the worst doctor I've ever seen in my life. Not only is he rude and preoccupied, he doesn't seem very confident in his decisions, either. The incident that made me request a change is when I took my 3 year old son in for a sensitive reason. I told Dr. Boyson I just wanted him to look at and so he did. But then, without telling my son or I anything, he did a procedure on my son that was extremely painful for him. My son started crying and Dr. Boysen acted annoyed with my son's reaction and left the room. I was completely disturbed by Dr. Boysen's actions and said I would never see him again. What made matters worse is that my son was completely confused by what had happened and didn't understand why the Dr. had "hurt his privates" and remembers the experience to this day (he's now 7.) I have told many people about this incident and the ones that have had experiences with Dr. Boysen have all shared my opinion of him. He's not a good doctor and I recommend you see anyone BUT him. I've seen all the other doctor's at Ped. Associates at one time or another, and they've all been great.

As a couple in our upper 80s, we love the IRL facility of the UIHC system. Many people ask us if we…read morewill move to be closer to our family, and we say, "Absolutely Not!" We have the best healthcare in the USA right here in Iowa City, and at our age, this is the highest priority. We especially appreciate the blood drawing staff at the IRL Laboratory. They are the best anywhere in the UIHC system. We appreciate the main hospital staff who are willing to come to the clinics of IRL. A huge thank you to the entire IRL staff.

I can't even describe as a parent how nice it is to have amazing healthcare available to my kids…read more Not everyone in the state of Iowa can say the same. Not only that, but to live minutes away from this location is a Godsend-- as I do NOT have to go to the main hospital for them to get the care they need. (Eek, I get the heebie-jeebies just thinking about navigating the parking and elevators.) Additionally, there is free parking at the IRL location. The staff is friendly here. The doctors are top notch. The building itself is well maintained and updated. I love the art throughout, as well. Absolutely no complaints. The fam popped in for flu shots and COVID boosters a few weeks ago (which I conveniently booked online via My Chart) and we got in with a minimal wait. The nurse was wonderful. Going to the doctor isn't always painless-- but this location helps make it more so.