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    UI QuickCare East

    3.5 (2 reviews)
    Open 7:00 am - 7:00 pm

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    5 years ago

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    Iowa City VA Health Care System

    Iowa City VA Health Care System

    1.0
    (1 review)
    2.5 mi

    iowa city va health care system - fingerprinting office…read more me and my boyfriend drove more than an hour and a half for his fingerprint appointment last week, and honestly, the whole thing was ridiculous from start to finish. he's 20, had his main ID, but forgot a second one. we figured a picture of his social security card or birth certificate would be fine -- it's clearly him, like who else would my very obviously green-eyed, skinny white boyfriend be? but no, the old guy working there was acting like we were trying to fake an identity. wouldn't even look at the pictures, just shut it down immediately. we even went back out to the car, grabbed his car registration, tried that -- no. he gave zero effort to help or problem-solve. just a bunch of rigid, unhelpful nonsense that wasted our time and gas for nothing. when we asked if there was any other option, his only "solution" was, and i quote, "can someone drive it here for you?" ...like yeah, let me just manifest a two-hour delivery of a plastic card. the total lack of awareness was unreal. so we rescheduled for this week. his appointment was at 11:30, but the same guy had someone in his office from 11:20 to almost noon, just talking. the poor customer looked like he'd been trying to leave for ten minutes, but the old man wouldn't stop running his mouth. it's like he mistakes small talk for customer service. now my boyfriend's finally back there, and the guy's doing the same thing again -- way too chatty, no sense of urgency, no professionalism, and weirdly self-important. i don't know if he's lonely or just thinks he's charming, but either way, it's unprofessional and honestly exhausting. it's like he mistakes running his mouth for doing his job. and honestly, the whole vibe of this office matches that -- slow, disorganized, and weirdly proud of it. and againnnn, the whole setup is disorganized, slow, and weirdly self-important for a place that's supposed to be efficient. we did everything right, and somehow we're still the ones paying for someone else's lack of awareness!!

    UI QuickCare East - walkinclinics - Updated June 2026

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