Cannot rate the job they do, because I never got that far. They have the rudest person ever…read moreanswering their phones and answering questions. The person on the phone literally seemed to be annoyed that I was questioning the price and monthly contract. Do not say contract to her, it sets her off. No kidding. She was so rude I just told her to never mind setting up service. Name brand recognition does not mean quality customer service, at least in this case. Avoid!

Very poor customer service. Was charged for services that I did not receive and was never able to…read moreget ahold of a manager. DO NOT USE THIS COMPANY!

Quick turnaround, professional and informative staff, and the best price of any company I talked to…read moreby a pretty healthy amount. Will be my first choice when I need any sort of pest control treatment in the future.

My neighbor recently had to have her home treated for termites. The last time my home was inspected…read morewas 17 years ago when I moved in so I thought it was time to have an inspection. I asked for recommendations on our Nextdoor website, and three different people mentioned ALLRITE Pest Control. I called, got an appointment on the date I requested, and met with Jeffrey Bragg. He went into my crawl space for quite some time. When he came out he told me everything looked great . . . . . no termites or signs of any previous termite damage. He was very personable and extremely profesionable. Give them a call if you want an honest termite or other pest issue inspection.

Great company, this company actually takes there time to find your problem, they don't seem like…read morethey need to finish 15 houses. I recommend this company to everyone. Reasonably priced for the actual service and friendliness service you receive

The nicest and got the job done so thorough so glad she was the one that made it out and able to…read moretext!

I called for a short notice pest inspection and someone was out the next day. The tech was…read moreresponsive to my text messages and we paid the bill online. They also have access to the Supra which is handy for realtors. Thank you!

Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

I called to inquire about pest control services. It was apparent that an AI bot "answered" my…read morecall. After a few questions, the AI bot did not understand what I wanted so I asked to speak to a live person. As soon as I did that, I was hung up on. I would have waited on hold or left a message if those options had been available. Regardless of how "busy" this company is, their use of an AI bot lost my business. Erik N. Louisville, KY

Very friendly people who care about what they do and that you like their work. They are reasonably…read moreand fairly priced. I worked there for over a year and got to see daily how much the owners care about their services. If you have any issues, just ask to have the manager give you a call and they will work with you to make sure that any issue is resolved. I definitely recommend all if their services and they will travel within a 50 mile radius around Lexington.

From the owner: Guarantee Pest Control, Inc. is a family owned and operated company that has been servicing the…read moreCentral Kentucky area since 1953. All of our Service Technicians are certified by the State of Kentucky and are knowledgeable in the safe use of insecticides. We take pride in providing our customers with excellent service at affordable prices.