Napoli Centrale is one of the main transportation hubs in Naples, the other being the port area…read morefrom which many ferries operate to other cities and islands along the Italian coastline. 25 train platforms are situated in the main level, with another 4 downstairs for local EAV Circumvesuviana trains to Sorrento, Pompeii and other towns. Customers can also transfer downstairs to the metro (subway) line L2. Train tickets can be bought at the station or in advance online, I'd suggest booking earlier as ticket prices for regional legs to other major cities can increase closer to departure. Exterior and interior are modern, with triangular/diagonal/geometric design elements. Within the station several large overhead displays show arrival origins and departure destinations, scheduled/actual times, platforms, and special notes like notifications to board or delays. Travelers wait in the main lobby until platform numbers are published about 15-20 minutes prior to departure for regional trains, then head thru a preliminary ticket check (security checking that each passenger is ticketed), into the train platforms in the inner part of the station. Individual train info is also posted at each platform. Note for Circumvesuviana trains, they don't publish all intermediate stops on the displays so double check your departure time and destination are actually valid for your train route time. I inadvertently tried to get on the wrong train (following directions from Gmaps), only to be directed by a helpful train staff member to the next train on opposite platform arriving 20 minutes later. Inside the main train hall aside from ticket offices and machines, a tourist info center and currency exchange, there are probably two dozen shops and restaurants, not including a separate food hall with a dozen local and chain restaurants, bars and bakeries. From McDonald's and Starbucks to Toasthouse, Sushi Daily, Fresca Pizzeria Trattoria, Cuori di Sfolgliatella and Scaturchio Pasticceria. Within the rest of the station there's a grocery store, bookstore, souvenir, jewelry and trinket stores, cafes, fast food spots, bathrooms. Luggage storage available in station or in the blocks surrounding, which I'd recommend booking in advance. Overall the station was clean, functional and safe. I've no qualms about transiting thru here again!

Bullet trains are the way to go from Napoli to Rome.Super fast and up to 171 miles an hour…read more Scenic views of countryside with free wifi. Leg room is ideal for those that need it. We booked last min and had no trouble finding space since we shortened our trip by a day. Note: our train was on time so give self ample time to get there . Train station number is posted usually 20 min before trip time.

Coming from the United States, I'm unfamiliar with the concept of competing train companies using…read morethe same stations and tracks. So when I walked in to Napoli Stazione Centrale, I walked to the first automated ticketing kiosk I saw and bought a ticket. I now know better and will price shop for the next time. An hour and a half from Napoli to Roma for €49. It's much, much cheaper if you buy in advance but I didn't want to chance a late flight causing me to miss my train. For an extra €2, you can pick a seat and for an extra €7, you can wait for your train in their lounge. I skipped that and took the seat they assigned me and walked around the train station for a half hour. The train was reasonably comfortable for "economy." Less than half the car was occupied but they still seemed to put people together rather than spread us out. My seatmate didn't have the courage to move across the aisle to the empty seats there and I'd already plugged in my laptop and phone, so I stayed. It was fine for a short journey. Less than 90 minutes later, the train stopped at its first destination. In between, tickets were checked and some carabinieri walked through the train a few times as well. The ride was quiet enough, clean enough and surprisingly the wifi worked well. We topped out at 270 kph and it was smooth. It's a "bullet train" for sure. Welcome to Roma Termini! [Review 19103 overall - 274 in Italy - 72 of 2023.]

Honestly, the actual ride on the train was totally fine. We had booked business class, and the…read moreseats were comfortable and roomy, there was room above us to put a full size suitcase, and the bathrooms all worked. But that is not what this one star review is about. Absolutely less than zero customers service. Negative customer service. As in, I wonder why even bother to have people working a desk if they are going to be of absolutely zero help, or have no power to help, or no desire to help. In other words, unless your journey goes completely smoothly and normal, expect anything requiring an employee intervention to fail, because they won't try. In my case, when getting off the train in Rome, because many people are not tall like me, or strong enough to lift a 50 pound suitcase over their heads, I was assisting a lot of fellow travelers get their luggage down. Just being a good person, hoping my good karma would protect me. In the ensuing rush and confusion to get off the train, while I got my suitcase, my smaller carry on bag got left on the train. Unfortunately, I didn't realize this until 15 minutes later and the train had already moved on to its final destination of Salerno. I realize that it is ultimately my fault I left a bag. But I would bet anyone a hundred bucks that in the United States, there would have been a relatively simply protocol in place, and I would have gotten my bag back later (even if it was at my own expense). Or at least someone would have attempted to help. Italo has absolutely no desire, or real process in place, to help you. I immediately go to their station office in Rome, which I would assume would be one of the largest ones, and most able to help. The woman who sits there and "helps" me speaks and understands english perfectly, so there was no misunderstanding. I tell her the situation, I show her my ticket, and explain I left a very easy to recognize bag in that specific seat, and can name all the contents in it, describe it, blah blah blah. She refuses to help. She won't contact the train, send a message, take my information, give me a form to fill out, absolutely nothing. She just basically says "Oh we can't help with that. Here is a completely useless crowdsourced website that isn't even owned by us, that if ANOTHER PERSON finds your bag, and deigns to even know about this stupid website, and goes through the trouble to post on said website, and you are able to find your bag on useless website, you may have a 1 in 10000 chance of ever getting it back." Getting my bag back would have been as simple as contacting the on-train staff and saying "there is a bag in or near seat X, looks like X, if you see it will you pull it off to the side and the customer will come get it in Salerno, or it can be brought back to Rome on your return trip." They wouldn't do it. I couldn't even pay or bribe them to do it. No amount of pleading about the importance of the items in that bag, some medical, would change this woman's expression. 'We got your money, and you'll get nothing else from us." is the attitude, and I would hope that regardless of cultural differences, people would at least want to help other people... especially if that is their job. They should be ashamed of their callousness.

I was pretty apprehensive about taking circumvesuviana, but it's probably the cheapest and most…read moreconvenient way to get to Pompeii and Sorrento. In total probably only cost around 10 euros for three people. Don't let the graffiti on the train scare you, it runs like any metro train in a big city. I took it during winter time so definitely less packed and AC wasn't an issue. Summer might be a pretty miserable experience on the train, but I would still look into this option for a budget friendly way to travel!

Practical but... I…read morelove traveling by train, this allow me to enjoy views, to stop at the station and walking around my destination and see new places and listening inhabitants accent. All Circumvesuviama stations are almost at the center of the city even if: 1)Some trains are terribly old and without A/C 2) Noisy 3)New Trains are cute , new and with a/c but..... uncomfortable (few sits if compared with the older ones) 4) Often late

This is the main bus plaza where both local and regional buses depart/arrive in Napoli. On a…read moreSaturday afternoon I arrived via FlixBus from FCO airport in Rome, a transit time of about 3 hours. I was glad that I was arriving only, not departing since from initial glance there was space for about 20 buses parked along a raised median where riders were waiting for departures, but no easily distinguished signage indicating which bus was headed where. I saw and overheard confused passengers asking others where to go to find certain buses, someone approached me and I was unable to help them not knowing myself. The waiting area is surrounded by parking lots with no direct train station access. It's a few minute walk over to Napoli Centrale, if there are ticket windows inside there. I saw police monitoring the location though no bus company staff. I don't see how you would locate which bus you're supposed to get on, unless you ask around by bus, especially with multiple buses from the same company, and no departure board showing which stop was for each destination. Also I could see it being a little sketchy to wait late at night in what essentially is a large parking lot. Hope they implement some better signage here. Even trying to walk out of the lot it's not immediately clear which direction one should head towards, to reach the main entrance of Napoli Centrale. And that was just around the corner a block to the west.

TOURIST PLEASE READ!! This will be very detailed review so…read morePLEASE READ IF YOU'RE A TOURIST. On August 12th, my sister and I planned a trip to Milan and had booked a bus to take us to the Milano central station. The bus driver was 20 minutes late from the set arrival time. As we got on the bus, he did not check our credentials or our passports (which is part of his job) as we were riding, be stopped at auto station Milan which is a rough part of Milan, Italy. I also want you guys to keep in mind that it is now 1:30am. A kind women who I had spoken with before we had got in the bus had gotten her bags stolen. The bus driver DID NOT step outside the bus to watch each stop, but instead, let peoples stuff get STOLEN. All he did was spark up cigerattees and neglected his RESPONSIBILITIES TO HIS JOB. He told the lady after the fact that we were in a rough area. Suddenly, I decided to check our bags as I saw the women in a panic. My bag and my sisters bag was STOLEN. We also discovered that some of my sisters stuff was located in other people luggages, which mean multiple bags were tampered / stolen. The bus driver did absolutely nothing which makes me believe that he was in on it. If allowed anyone on the bus and allowed anyone to grab peoples bags, what else would you allow? He allowed other people to steal luggages and played dumb when we asked him questions about the area. I have pictures of the license plate AND the driver located at the bottom. Please be aware of FLIXBUS RIDE. I will calling corporate and reporting the bus driver for his negligence and incompetence. It had cost us our personal belongings and unfortunately for me, my medicine. If anyone has any info that can be helpful, please let me know.

It's a convenient subway train station connecting hills and ground. There's a public plaza with…read morerestaurants right outside the exit.

This same spot seems to have a couple of names and one of them is Funiclare Centrale. This is the…read moreground level station. My friend bought the tickets so I don't know how much the tickets cost. The train does not go all the way to the top. You'll still have a bit of hiking to get to the Castel Sant'Elmo but it's worth it. This is one of the busiest funiculars in Europe and opened on October 28, 1928. From Atlas Obscura, "The line serves fours stations and runs a length of 1270 meters (4167 feet), over which it completes a total elevation change of 170 meters (558 feet). A single trip takes about 5 minutes." The ride was quick, smooth and comfortable. Super easy! [Review 19222 overall - 372 in Italy - 192 of 2023.]

The station is pretty average, a little grungy looking. This two story building sits at an…read moreintersection with both floors, open to the elements on the sides. As you walk in there are a few ticket machines from which you can purchase tickets by card or coins, and a cafe selling coffee, drinks and snacks. Head upstairs where there's an entry to both the metro and funicular here. Check that you're headed in the right direction, the ticket scanners at the turnstiles only work for the correct ticket so you'll know if you went the wrong way. There were staff checking tickets as well. There's a waiting area for the departures on bottom and top of the hill, for safety reason you can't wait on the steps where the cars ascend and descend. Compared to other funiculars, this one is more of a modern bus on a hill rather than the more trolley-like contraptions I'm used to seeing. It's pretty wide, seating 4 people across the width of the car, with a walkway between the seats, and plenty of standing room. Also there are multiple levels within each funicular car, so you can walk up/down the stair steps, which felt like a novel concept given my previous experience with narrower cars. As of April 2026, the the schedule for departure is every 10 minutes between 7am-10pm.

Of course it is 5 stars. I love funiculars. The…read moreneighborhoods lower and upper are very different

In general I find the Italian train system to be excellent. Such great value, clean and generally…read moreon time. The station in Naples is a great stop off point to get to Pompeii cheaply from Rome.