Dana and her team at Cherry Creek Mortgage are fast, efficient and knowledgeable. If you are…read morethinking about buying a house, schedule a meeting with Dana and she will work with you to help you meet your home goals. My husband and I were first time home buyers. We met with Dana and she made us feel comfortable throughout what felt like a scary process. She was also always easy to reach whenever we had a question or concern. Her team is friendly and patient and they were able to help us meet our closing date, even after we had a few complications with the seller. Communication is key when buying a house, and they were all great at it! Thank you, Dana and Cherry Creek Team for a great mortgage lending experience!

I do have to say, I have been completely overwhelmed and I am forever grateful for this…read moreopportunity. You made my families dreams come true. We have fought hard to get to this point and worked with other lenders that haven't been much help. So I really appreciate you helping us, and answering my million questions all the time. This is literally a dream come true and you helped me achieve my goal of being a home owner. I am indebted to Dana! She was able to get me pre-approved when I felt hopeless! Cherry Creek has provided me that open door and helping my family find our dream home! Thank you Dana Mundy!!

Desert Canyon Mortgage is professional and thorough with all your mortgage needs. My family has…read moreused them three times and each time was a smooth and seamless transaction. The staff is highly knowledgeable and take great care to communicate all options. I would recommend anyone in Tri-cities speak with them for any home-buying or refinancing needs.

Desert canyon is the way to go! Hassle-free, easy to work with, and knowledgable about what was…read morenecessary to close on time. In fact, they pushed the paperwork though so fast we closed 8 days early and got our keys! The best part is, you get a credit($) towards closing so you don't have to pay all those costs! (To my knowledge, this is the only company that does this). Two thumbs up from me-I wouldn't want anyone else to deal with our mortgage/financing details.

I couldn't be happier about the experience I had at First Choice! Tony and Marnee were incredibly…read morehelpful when it came to getting a loan for our first home. They went through the whole process with us from seeing what kind of loans we qualified for all the way through the closing on our home. They made sure we understood everything as we went along and were quick to clarify information when needed. If you're looking for a Loan officer and would like a friendly and welcoming environment, First Choice is the way to go! Side note: it is a smaller business located next to Cartridge World :)

I was mortgage shopping to buy my first home. Tony and his team made it super easy to understand…read moreand do. Everything was explained to me in words I could understand, and every question I asked was clearly answered. I worked night shift, and his team made every effort to work with my crazy schedule. Eveything was done on my terms, and timelines were clearly laid out to make it work. For that stressful month from shopping for a mortgage to closing on my house, Tony held my hand the whole way through. I trusted him when I was making the biggest, most emotional purchase of my life, and he was there for me in every way. Thank you, Tony, and First Choice Loan! I love my very first house, and couldn't have done it without you!

I have worked with Gina Alvarez for almost 10 years and she has helped me refinance my mortgage…read moreseveral times. She is always so knowledgeable and helpful and goes the extra mile to help me find what works best. She also is very efficient and wonderful at keeping me in the loop every step of the way She has made what is usually a laborious process stress free, and you could not ask for a nicer person. She also always finds me the best deal

Mike and Gina at Vision Mortgage are the best they took the time to crunch the numbers from all…read moreangles to get me the best interest rate possible. Out of all the home loans I have gotten over the years this was easily the best experience I had smooth from start to finish as they kept me in the loop on every aspect of the loan. I have recommended them to my friends who are also in the market to buy we all agree they are great people looking out for your best interest

Because of a job move I recently purchased a home and did some research to find a good lender. My…read moresituation was unique, because I still owned my old home (I had it listed for sale), I was moving and traveling for business during the closing period, and we wanted to close in less than 30 days (about 20). I accepted bids from 3 local lenders (recommended by real estate agents), and I accepted bids from the lending tree (be prepared for some major spam if you go with this option). Here is what I learned: The lending tree bids come in very cheap, but be very wary, they don't include the fees and taxes that will be required in the final product. Since local lenders know all of that stuff, they include it in their bid, so initially they look higher. Also remember that you can negotiate and work with local lenders in a way that you cannot with online lenders. Online lenders are all about the numbers and lots of volume - they generally have little to no flexibility or local knowledge. As a general rule, local lenders are more flexible and knowledgeable, but you pay for that with higher costs. Dago is a local lender that was one of three recommended to me by real estate agents. He assured me that he would beat or match any deal offered by any other lender. Of course every lender says that, but when I actually showed up with a lower offer, Dago agreed to match the lowest offer I received (in origination fees & rate). A different local lender made the same promise, but when I presented him with my best offer, I was told, "I can't match that." So unlike the other lenders, Dago kept his word. Because of his customer-comes-first attitude, I was able to get the best of both worlds: the knowledge and flexibility of a local lender combined with the rates and fees of a huge online clearing house. Above and beyond that, Dago holds himself to the highest ethical standards - and will make sure that he keeps his promises. Everything closed on time against an incredibly accelerated schedule. I was moving from NM to WA, and was able to sign my closing paperwork while on travel in CA. The disruption to my life was kept at a minimum. I highly recommend using Dago Velasquez if you are looking for an ethical lender in WA.

From the owner: Our company came to life in 1997 as First Houston Mortgage, headquartered in Houston, Texas. In…read more2015, Envoy realigned its mission, vision and value statements to provide out associates and business partners a guarantee of our company's commitment to service, accountability and vision for our company's future.

A great hometown bank that values it's customers and treats them as guests. The Cheers-like…read moreatmosphere ("where everybody knows your name") makes visiting the bank a pleasure. I would rather go in than through the drive-through because of the great interactions with the staff. But the bottom line is that this is also a great bank, that provides outstanding financial services for it's customers. Highly recommend you check out Community First.

Peak Mortgage surpassed my expectations of a mortgage lender. They are knowledgeable,…read morecommunicative, and wonderful to work with. Everyone in their office has experience and knows what they are doing. Great team!

From the owner: Peak Mortgage serves the public with genuine care in the business of providing financing for home…read morepurchase and refinances, while maintaining the highest degree of honesty, integrity, and professionalism. If you, or someone you know is interested in a home purchase or refinance, contact Peak Mortgage.

Kendal is super fast and efficient at Loan preparation!!!…read more We hit a snag with a sub standard lending institutions that didn't ask questions about our financials and took the easy way out because our file was to much trouble. THAT IS CERTAINLY NOT THE CASE with Homebridge Financial. I can't say enough about how professionally we were treated throughout the whole process! If you want to skip the under funded lending institutions this is the place!

Don't apply here they don't care about the costumer , Mark…read morecaroll definitely is the worst to work with He never called back after my application I never got updates on my application And I don't know if he only cares about people who qualifies for more Because I never heard back from him There are many bad reviews on trustpilot and bbb don't trust this people at all.

I started the process of a home refinance with Jeremy Brock and after the initial consult and…read moreleaving him with my documents to begin the process I encountered a problem and had to put off my refinance. I called Jeremy to request he mail back my documents and he said sure. After a few weeks I still had not received my documents so I called him and he assured me he mailed them to my PO box. But i don't have a PObox. Apparently the neighbor harassing me causing my delay had gone into the Peak mortgage office and convinced them to change my address to one of their PO boxes. So Jeremy Brock and his office mailed all my documents to my neighbors PO box. I was a widow and Jeremy Brock had the paperwork that proved it. So i don't know what the neighbor possibly told that guy to convince him to change my address to his but they changed it for him. I finally did get my documents back but since have had my identity stolen and it's all connected to this company enabling the theives by giving them all my documents. Really unprofessional and very sketchy business habits.

I have worked with Jeremy Brock in 2019. I was a first time home buyer. Now, 1.5 years later, I am…read morenow in the process of refinancing my home with a different broker and I have just learned that I was taken advantage of with Jeremy Brock back when he was with Peak Mortgage, I was scammed into taking FHA loan where from the start, I was very clear that my plan was to go with a conventional loan. I had taken time to pay off debt to raise my credit score to to receive a better interest rate with a conventional loan. Jeremey went ahead anyway and created a FHA loan, he said he did not want to restart the process for a conventional loan. Now that I look back, I am sure it was that much extra effort compared to how much money I could've saved in these past 19 months. I have learned that Jeremy makes more profit (by about 30%) by going through the FHA program. Maybe it's my fault for trusting him. That's my short story.

I have been a customer since about 1986. Used to have excellent customer service, but no more…read more Staff treats you as if you are bothering them, or are very unhappy. No smiles, no acknowledgement of you as a customer, just hurry up and get them out the door. About three of the tellers never smile and are openly rude. Very disappointed in the lack of customer service. I have been in there multiple times in the past few months and it never improves. There's a lot of competition in the Tri-Cities for financial services so you need to place an emphasis on customer service or you will lose accounts.

After working with Tri-Cu personally and in my business for the last 6 years, I have nothing but…read moregood things to say. I have worked directly with Trevor, and more recently with Graciela and Brandie who are all very responsive and easy to work with. Trevor goes above and beyond to make sure my personal banking needs and my customers needs are met timely. He is super friendly and explains things well and I can tell he takes personal pride in what he does, it shows in his customer service every day! Thanks for making something as confusing as banking and loans so easy for us, we appreciate it! I highly recommend Tri-Cu to anyone looking for a local credit union who truly has your best interest in mind.