Desert Canyon Mortgage is professional and thorough with all your mortgage needs. My family has…read moreused them three times and each time was a smooth and seamless transaction. The staff is highly knowledgeable and take great care to communicate all options. I would recommend anyone in Tri-cities speak with them for any home-buying or refinancing needs.

Desert canyon is the way to go! Hassle-free, easy to work with, and knowledgable about what was…read morenecessary to close on time. In fact, they pushed the paperwork though so fast we closed 8 days early and got our keys! The best part is, you get a credit($) towards closing so you don't have to pay all those costs! (To my knowledge, this is the only company that does this). Two thumbs up from me-I wouldn't want anyone else to deal with our mortgage/financing details.

Envoy was very unprofessional. They will only ask for one thing at a time which causes their…read morecustomers a lot of running around. They are not up to date on insurance policies. I am a vet and got a Va loan which is suppose to be easy and Envoy made it very difficult. My recommendation is to find another company that will treat you with respect.

We've used Rob Lindsay for 3-4 different mortgages/refinances/lines of credit. So nice working with…read moresomeone who's familiar with your situation. He responds timely and educates you about the process when you have questions too. Thanks for another loan Rob!

When we got a loan from this place a little over a year ago they told us that they serviced all of…read moretheir loans in house and didn't sell them to other places. This was a lie. This past month they sold our loan to a complete fly-by-night organization. Dealing with the new lender has been a total nightmare. I never had a problem with first security but being saddled with an incompetent organization has really made me mad. I will NEVER do business with First Security again.

From the owner: I specialize in helping individuals and families find, qualify for and own a home of their own,…read morewith little or no down payment, even with less than perfect credit. From down payment assistance grants to low-interest second mortgages that can be forgiven over time and other special mortgage programs, there are a growing number of options for people who want to buy a home without a down payment. Helping Renters become Owners. We're here to help educate home buyers about the options they have to help them purchase their home!

Lara Ficke was awesome to deal with, she helped us close in 15 DAYS! We where very fortunate to…read morehave her help us through such a stressful time.

From the owner: Recognized as one of the nation's top mortgage lenders, Envoy Mortgage is dedicated to helping you…read morefulfill your dreams of homeownership. By customizing the loan process to your family's financial needs, we are able to provide you the home buying experience you deserve. With over 100+ locations across the U.S., our branches offer a full menu of loan products and services committed to avoiding any stress that may come with the home buying process. We are dedicated to making the loan process quick, efficient and stress free, which is a few of the many reasons more and more homeowners are turning to Envoy every day. Conventional Loans, Jumbo Loans, VA Loans, FHA Loans, USDA Loans, Renovation Loans All applications are subject to credit approval. Program terms and conditions are subject to change without notice. Some products may not be available in all states. Other restrictions and limitations may apply. This is not a commitment to lend. Envoy Mortgage, Ltd. NMLS #6666 Envoy Mortgage Ltd d/b/a Envoy Mortgage, L.P.- Consumer Loan Company License # CL-6666 nmlsconsumeraccess.org, envoymortgage.com/licensing-and-legal-information/

I agree with the last reviewer - HORRIBLE communication and response time! We would have time…read moresensitive issues and they would take days to get back to us even when we would call repeatedly. We sold our house and bought a new one, and they closed our old house and THEN informed us that they were wrong and actually needed another $8000 to close on our new house. Thank God we were able to swing it or we would have been homeless. Just all around not a great experience. Lots of arrogance, rudeness and overall lack of communication. We had to ask THEM if we needed to get documents in and they would say something along the lines of, "Oh... oh yeah I guess you'd better get that to us today." I don't remember everything else because this was a year or two ago but it's a horrible, stressful blur in my mind.