AVOID! SCAM! Their operations are mainly focused on scamming…read morepeople into a 1) pre-paid diagnostic analysis, then 2) give a bogus, way overpriced quote, followed with 3) weeks later revisiting that rate and increasing the price again (now to 7x of normal market price) and 4) in case of complaints vanish with the already prepaid amount. Impossible to get a reply or an explanation from them, let alone a solution or a finished repair. Be very careful with them!

It has now been 2 months since the engineer came to look at my malfunctioned stove burner. After…read morethe visit, the oven was not working because the engineer forgot to rewire the oven back properly. Another visit was needed to fix that. 2 weeks later I found out they forgot to order the new burner I needed, hence a further 2 weeks delay. And then the engineer didn't make my appointment to install the new part, wasting my entire Saturday, and stood me up again on my second appointment. A third appointment was made but that had to be cancelled by them for some resourcing problem. Today is my fourth appointment and I'm still waiting. I will never use them again.

This is a medium-large electrical store which sells washing machines, dryers, fridges, freezers,…read morevacuum cleaners, various digital media such as cameras, camcorders etc, tvs and all paraphernalia and accessories. I can't think of many electricals you can't buy here however the service is diabolical! I was there last week and asked about buying a dehumidifier and was told there might be one out the back, the guy went to look and never came back. You can stand by the tvs with your credit card in hand for 10 minutes easily without anyone batting an eyelid, you have to actively go to a till and ask someone to please help you. It's not as though the store is even that busy, they obviously just don't care. Also, if you look on their website you'll find lots of online discounts which basically just penalises you for buying in store. Not recommended I'm afraid.

Appalling business! Don't believe website's offer of 'free of charge, no obligation fault finding…read moresercive (sic) on vacuum cleaners, We will let you know the complete price and then it's up to you what you want to do.' Told him clearly, 3 separate times, we wanted to know what fault was with hoover before deciding whether to repair (5 mth old hoover, still in warranty): said he was to call b4 doing anything. Waited 6 days! He called & said had already repaired 'faults'. These 'faults' included unblocking hoover from dust (apparently 'dust' & hoovers don't go - who knew?!), doing something to brush assembly, fitting a new belt - something we're convinced wasn't needed. Couldn't prove this though as he claimed he couldn't show us original belt as 'It had gone inside hoover' (the hoover he'd supposedly just cleaned out!) I said am not paying for work when I'd stated clearly I didn't want any repair done, only a fault check. He claimed it had been repaired in last half-hour then asked for £25! I pointed out £25 is very steep for half-hour's work so he then denied he'd said it! I said I wouldn't pay £25, stressing I'd only asked for free fault check advertised on his website. Said I'd pay £15 for unblocking it as I knew hoover warranty wouldn't cover that. He then, very childishly, told me he was going to undo the 'repairs' & put the dust back inside hoover. I told him that was criminal damage & I would take him to Small Claims. On collecting hoover, he said he hadn't put any dust back in but had removed new fan belt. I asked for old one as proof of its damage - see previous comment. I offered again to pay £15 for the unblocking - he refused, saying 'I just want shot of yer now!' or similar. My carer took hoover to car & I tried to follow but my wheelchair couldn't manage his doorway - he just watched as I struggled. Such a pleasant, mature man - a pleasure to do business with! NOT!

Quality garden centre. Always put on a good spread at Christmas. Have lots of selection whatever…read moreyou need. Paving and sheds. Planters and decorative stuff. Pond gear. Trees, plants, veg, seeds, equipment, etc. Helpful staff. Just tricky driving in and out of.

A really nice garden centre with practically everything you could need to create your perfect…read moregarden escape. I spent a lot of time here over the Summer. The prices are competitive and they do daily delivery to St Albans (other areas have 2 days in the week for deliveries). The team in the Plant Information & Advice Centre are incredibly helpful and they have lots of free booklets to help with maintaining your garden (laying turf, planting trees etc.).