We stayed here for a week in a 2nd floor condo during one of the busiest weeks of the year (between…read moreChristmas and New Year's). The rental (through RentKeyWest Vacations) was very pricey (about 5K). The tough part of renting at Key West is whether to go close to town, or close to the beach. We went with the beach and I think it was a good decision. Though we had to get in a car to get to the restaurants and Duvall area, walking into your condo street-side, to look through and see swaying palm trees through the condo-width windows beach-side is worth the $. The condos are literally 30 feet from the water. The balconies are the entire width of the condo, with half the balcony attached to the main living area, and the other half attached to the master bedroom. The parking is very convenient, and there is a pool on each end of the small condos. It's a gated complex, so it feels very secure. Although they are not new, my rental (#204) was updated and well-decorated. It's also about a quarter mile to the stop of one of those hop-on, hop-off tourist trolleys, so you can get away without having a car as long as the trolleys are running, and there are plenty of cabs for later hours. Overall, very comfortable and beautiful accommodations.

Island House used to be the vacation destination for us. This was our first stay since the remodel…read moreso it's been a few years. OK, where do I start? I'll start with the positives and then get to the negatives and rank them in order. Positives: 1. The palm trees and lush vegetation. 2. The decorations for pride and their 50th anniversary. 3. The food is still reasonably good, although the prime rib came out cold. 4. The rooms have been generally remodeled to be more modern. Negatives: 1. The room is cool in the morning, warms up by late afternoon, is hot by 9 PM, and doesn't start to cool back off until 2:30 AM. 2. The bar staff plays Spanish music only all day until you ask the front desk to have it switched to English to which the bar staff takes offense. 3. The bar staff is more interested in watching the FIFA soccer tournament than actually waiting on any guests. 4. The further you went back into the room away from the front door the weaker the Wi-Fi signal got until there was no signal. 5. The soap dispenser leaked onto the towels hanging on the towel bar below it. Instead of having it fixed, the towels were put on the floor. 6. The gang shower between the gym, indoor Jacuzzi, and steam room area smells like sewage. 7. The sitting area above the stairway and at the end of the hall next to room 210 is covered in and reeks of pigeon feces. See attached pic. Although the front desk and management are responsive, it used to be that these things were taken care of without guests needing to point them out or request they be fixed. Not sure if it's due to staff turnover and/or management turnover but hopefully this review will be taken seriously and help future guests as we will not be coming back anytime soon. My overall rating is a 1 because the negatives far outweigh the positives in importance for the price you pay. And when prices are raised, you would expect the service level would raise as well or at least stay the same, which, in this case has not. Please remember that you're in the HOSPITALITY SERVICE industry. This is basically lipstick on a pig.

The best fish taco I've ever had. Not breaded pan fried. See below. Fleshy meat large piecesread more

Unit was great but for a fun stay on the island you would not want to be anywhere near here. Our…read moreunit was updated but the rest of the facility is really run down and constantly under construction. The amenities would be nice if they were allowed to be used in a proper manner. The most disgusting aspect of this property is the security guard. Even when the pool is dead and we were the only people there he made us take out our floats saying "it was against pool rules". He only picks and chooses which pool rules to enforce. There is a sign with 15 rules on it and he chooses to pick people to harp on with about 2 or 3 of those rules. He is the biggest scum bag and pretends like he is an FBI agent for the grounds. Went here in years previous and had no problems then came back one year and I don't know if his diaper wasn't screwed on right but the entire week he chose my family to berate and pick on. He said we were violating a noise complaint by laughing in the pool but all day at the pool there were screaming children. We have stayed all over the world at resorts and condos from North and South America to Europe and never had these kinds of issues with a stuck up security guard. He does nothing but complain and moan about slight things. Makes you feel on edge about making a single mistake and walk around with a whisper. Once he decides that he doesn't like you- it is over for your entire stay. He hides in the bushes and waits for you to do anything even such as having a drink that's not water in a plastic water bottle to throw his temper tantrum. Every time I tried to stand my ground and say it was unfair to only pick on my family instead of all the other families doing the same thing, he just walks away! If you are looking for a fun and enjoyable family vacation with any kind of freedom.... I could not recommend this place less.

We rented a condo here from VRBO and it was perfect. Beautifully decorated and stocked with…read moreeverything you need. There is a large pool that overlooks the ocean. A library where you can relax and read. Each unit had beautiful ocean views

Friends of ours have used Key West Hideaways for the last two years with great results. This year,…read moremy husband and I accompanied them and another couple for a relaxing mini-vacation at Royal Escape. Perfect when you need plenty of space - and a bathroom for every bedroom - Royal Escape is located in Old Town, about a 10-15 minute walk from Duval Street, or a 5-10 minute walk to the ocean. I loved the heated pool and the jacuzzi, and the large open-air dining table outside on the large patio. Even though each bedroom has its own bathroom, everyone's favorite place to get clean was the outdoor shower - just watch out for the iguanas above in the trees. Kevin - or "Key West Kevin" as my friend Carla N. calls him - was a great host and check-in and check-out were a breeze. Especially the check-out. As our taxi pulled up to take us to the Key West Hideaways office before delivering us to the airport, Kevin appeared and took our keys so we didn't have to make the extra stop. Saved some cash and time and were able to enjoy a relaxing cocktail pre-flight.

Worst experience of my life. Never ever rent mermaid cove on 1219 duval st. The whole place flooded…read moreand Kevin the manager/owner wouldn't return our calls initially and was really nasty saying 'its not my fault'. He wouldn't hire cleaners because 'it's 4pm on a saturday I can't find someone on short noice'. The entire place smells of feces. No one can shower in all 4 bathrooms. Internet doesn't work and he refused to fix it. We spent $2100 on 3 nights and it was the worst vacation rental experience of my life. He refused to give us any money back.

Dean was the realtor who helped us find our home several years ago. When we needed to sell we went…read moreback to Dean because he had been so great to work with the first time. Dean & Keith did an outstanding job of marketing our home, providing first rate service. They staged the house to maximize the features in the photos and virtual tour. We received a full-price offer within a week of listing, and closed in 60 days. They also connected us with a super law firm to handle the closing. We have bought and sold at least eight houses over the years, and Dean's team has done the best so far.

From the owner: Working with buyers and sellers to find their piece of paridiseread more

Giving a solid 4 stars. Honestly its much easier to list what could be improved. And considering…read morethis environment, I can only think of a couple. 1. Hot Tin Roof Restaurant. The breakfasts for the price taste dismal and lower quantity. 2 eggs bacon, toast, and chopped potatoes a bit over $20 as most other dishes plus smaller sizes if you just want a donut or similar. The vibe I get is for breakfast this place is for guests who have a hotel package that includes free breakfasts. They also charge a 18% mandatory "service charge" and of course another line for the tip. We didn't do dinner here. I hope its better than the breakfast. 2. We booked under The Edge Chase Sapphire Reserve so its $100 property credit and free breakfasts for 2. When you consider "service charges" tips, taxes, and determine what the credit can be used for, it becomes a bit confusing. I know for a fact that laundry is not included, neither is the $50/day valet parking. Sort of an resort advantage to keep the guest guessing. Drinks food, spa i know are included with the $100. The valet guy was cool and informative. Considering the small island size and the cost of everything, this was a great stay. The room and balcony overlooking Malery Square plus the ocean and Sunset Island were fantastic. I have stayed at many locations over the years and this was by far the best. Pegasus on Duval is a dump. Both Hyatts are nice but on east side of the island so transportation becomes an issue. Do you really want to drive close to Duvall....if you can find a space, then pay for parking? This place is 2 blocks from Sloppy Joe's, Hogsbreath, next to Malerly Square and sunset pier. Walking distance to the hot spots at night.

Terrible hotel building with terrible customer service…read more Building is old and consist of few buildings combined. Need to change elevator 2 times to go to your room. Rooms are nicely decorated but not what you expect for $1000 a night. They are way over priced for the quality. Front desk staff is terrible. Don't know how to handle issues which you will have plenty. We didn't have AC 2 out of 3 nights and they didn't even feel bad about it. They said basically it is what it is and we have to deal with it. One night they moved us to another room and they were acting like they were doing us a favor. It was major problem for us. second night they moved us to our room which has broken AC And gave us boxed fan to cool off. Front desk manager is clueless and don't know how to handle issues and he has kids working for him who do not know how to handle anything. They are like teenagers. I would never ever stay there again and warn anyone not to there. Oh you will wake up 5am because of dumpster trucks getting the trash and it takes like 20 min. Another thing is their damn roosters , they start 4am and won't let you sleep. Jesus, it was 3 days of hell!

Haydee Stewart is the real estate agent I used for my transaction…read more I wanted to share my positive experience here on Yelp. I was out of state when Haydee managed the transaction for me. Everything was done in a professional manner. I was extremely happy with the service Bascom provided.

I want you to know how grateful we are for all your help over the past 12 months. Buying a second…read morehome, even in the best of times, is filled with anxiety. In today's market, it's doubly so. You were positive and supportive throughout, from the beginning stages of searching out homes to the final stages of closing. You kept in constant communication with us, which was very comforting. While some realtors say they give good service and really work for you, no one could have worked harder for their client than you.