1. Step In Elegance

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Lakewood, NJ

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Step In Elegance

5.0 (1 review)

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7 years ago

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OrthoStep

OrthoStep

2.6
(11 reviews)
0.4 mi
•$$

I was recommended by a I bought a pair of way too tight…read moreand hurt my started cutting them up and then I just gave up on them called no I need a credit on them. This is just ridiculous. They said no problem. I went back they took a look at the shoes. They suggested another pair of shoes. I had bought another pair of shoes in Freehold. shoes and sneakers and I bought a nice pair of sneakers and I was told my problem was my foot was a 12 I went back told the problem with the first pair of we'll give credit to the new ones. They gave me a new pair of shoes. They said I guaranteed to said they hurt though they said no is the right size. The other shoes weren't done the right way take care of you.They took care of gave me another pair of shoes which the boxes 11 or 11 1/2 and a 3E I said they worry we're gonna make a little change. They made a little change. I said if I don't like them, I'm bringing them back. They were hurting my feet quite a bit. They said don't worry we'll take care of it. They were very pleasant. I bought the shoes on Sunday. I wore them when they said don't worry when I first bought them. I said they a little bit they said don't worry these are perfect. They said no problem. I brought them back the next Sunday after I've on Wednesday I've seen their shoe specialistwith their shoe specialist. Again, they worry you can return them. I came back on Sunday cause they hurt my feet when I tried them during the week. They told me they couldn't take them I told you I them. This second pair of shoes that don't work. They said we don't take our shoes you what will give you a 50% credit for another pair of shoes. I am now involved with my credit card company. I will go to the County Consumer Affairs and if I lose another $275 I lose but these people are dishonest. They act like a nice person they act like your friend and I rate them 100% 00000 I will go back to Freehold and I will wait and order another pair of shoes but these people are deceptive again. I act smooth and nice. Everybody's shoes are cutting up. I say they have a do business see that's how we came there, but the fact is these people don't care unless you're I don't know who, but I think they are predators on everyone they sell to because the shoes are so hard when your feet hurt.

If I could give more than 5 stars, I would! I absolutely recommend Orthostep to anyone looking for…read moreregular or specialty shoes you won't be disappointed. The staff is incredibly friendly, patient, and kind. They offer great quality shoes with plenty of stylish options, and the whole process from fittings to paperwork and claims was easy and smooth. Truly a great experience all around.

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Orthostep Front Desk
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Step In Elegance - shoes - Updated July 2026

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