"Amazing" would be an understatement for Maichee and Renee…read more First off, Maichee, who was our buyer's realtor. She is the epitome of poise, professionalism, likability, high EQ and high IQ and mostly, a genuine kind person. Extremely competent and meticulous. Hands down the best buyers realtor we've ever worked with. She found us our dream home, walked us through every step, recommended handy man, pool company, electrician, etc. She is like ChatGPT in human form. We absolutely adore Maichee. Second, Renee White was our selling agent. She is truly a boss lady! She knows real estate inside and out, and can probably sell just about anything. She's so charming and funny, yet so professional and "on top of her game" at the same time. Her entire team (Darlene, Michaela, Issac, etc) are all wonderful. They basically took charge of our house, made the necessary improvements, strategically got as much foot traffic as possible. Our house was sold very quickly to the perfect buyer. It was so seamless for us. We are so grateful to have found both these beautiful ladies to represent us. It doesn't get any better than these two!

What a great experience, always will use and recommend!…read more Love their strategies! Thank you so much!

Upon the passing of my Mother, it was my responsibility to sell her condo. I was unsure of how to…read moreeven begin. I went into the Rossmoor Administrative office to inform them of her passing. A resident overheard my conversation and asked me if I had a realtor. I told her I didn't. She said she didn't want to impose but knows a realtor who both sold her a condo and helped her purchase another one. She gave me the name Drew Plaisted. She said he specializes in the Rossmoor community. I generally don't take a strangers suggestion without doing some research first. All my research led me to realize that he was certainly worthy of me meeting with him. My wife and I met with him at my Mothers condo. It was readily apparent that he was knowledgeable about the market, the Rossmoor community and my mother's specific floor plan. More than just the business end of our meeting we saw that he was genuine, personable and deeply committed to helping us when we really needed someone. Drew gave us suggestions to improve the condos marketability. We hired the contractors that he suggested and came to realize that they too had pride in how they did their jobs. The condo recently closed. I know that there are a lot of moving parts in a real estate transaction and was prepared for some hiccups. I must say there were ZERO problems and the whole process was seamless. I HIGHLY recommend Drew! My entire family cannot thank him enough for the care that he showed us during these difficult times.

We were totally overwhelmed by the prospect of selling our mother's unit in Rossmoor, but…read morefortunately found Drew who guided us through the entire process in a professional and seamless manner. Drew has an extensive list of resources and helped us find movers, painter, carpet layer, handyman, house cleaner, a stager, and a photographer and got the unit on the market in less than a month. We had been trying to do this for at least a year. He knows the market, and his estimates for the cost and timing of the work were spot on. We recently closed on the unit at a price that met our expectations, and his communication with us throughout was exceptional. If we ever decide to move to Rossmoor, we'll definitely look to engage with him again. Drew is an exceptional real estate agent and we highly recommend him.

Chris Rousset and his team was representing me to buy a house recently. He is my number one for all…read morethings real estate. I had an exceptional experience from start to finish. The team was professional, knowledgeable, and truly went above and beyond to deliver outstanding results. Their attention to detail, excellent customer service, and commitment to quality exceeded all of my expectations. If you're looking for reliable, professional, affordable, and high-quality services, this is the company to choose. Communication was prompt, the process was seamless, and the final result was exactly what I was hoping for. It's refreshing to work with a business that genuinely values its customers and takes pride in delivering excellence. I highly recommend this company to anyone searching for top-rated services, trusted professionals, exceptional quality, and outstanding customer satisfaction. It's easy to see why they have earned such a strong reputation. I will definitely be returning for future services and recommending them to family, friends, and colleagues.

My partner and I had been searching for our first home together when we came across a listing and I…read moreimmediately reached out to Christian Rousset. Nothing could have prepared me for how amazing and relieving the entire process would be--from the application, to meeting him, to stepping into what is (in a few short days) our new home. From the start, there was a clear sense of mutual understanding, and I could tell through the experiences he shared from his life and career that his passion for realty runs deep. It was obvious we were in the best hands. Christian is a natural at creating structure and clarity, making the process organized and stress-free, while also encouraging us to lean on him for any questions or clarifications. What stood out most was his attentiveness--he never missed a detail, always followed up promptly, and made sure we felt fully informed at every step. He is personable, kind, and genuinely cared about ensuring we had all the information we needed. He was also easy to negotiate with, especially regarding our pets, which made the process feel fair and accommodating. I've often been standoffish when it comes to communicating with realtors, but I was in awe of his approach both professionally and personally. He consistently met my partner and me in the middle, showing patience and understanding every time. He also made it clear that he was always available--whether over the phone or through a quick message--which gave us complete confidence throughout. Above all, I am deeply grateful for his ability to balance professionalism with empathy, negotiating fairly so that each of us felt respected, heard, and satisfied. Christian made what could have been an overwhelming experience feel seamless, and I can't imagine having gone through it with anyone else.

Mary is exceptional. Her communication, follow-through, and professionalism are outstanding. She is…read moreknowledgeable, responsive, and truly dedicated to her clients. I cannot recommend her highly enough. After years of frustration navigating the family court system in Contra Costa County, I had very little confidence that my concerns would be heard or that I would receive a fair outcome. I needed immediate assistance and was overwhelmed by the situation. Mary stepped in and guided me through the process of filing an ex parte request when time was critical. What impressed me most was her commitment to helping me during an extremely stressful time. She not only prepared all of the necessary paperwork, but also met me at the courthouse to review everything and ensure it was filed promptly. Her willingness to go above and beyond made an enormous difference. In the weeks leading up to the hearing, Mary remained accessible, responsive, and supportive. She took the time to answer questions, respond to messages, and help ease my concerns. She was honest about the challenges we faced and never made unrealistic promises, which I greatly appreciated. During the hearing, Mary was professional, direct, and well-prepared. She effectively presented the facts, advocated firmly when necessary, and remained focused on achieving the outcome that was in the best interest of my family. Thanks to her representation, I was awarded full legal and physical custody--an outcome I never expected given my previous experiences with the court. In prior hearings, requests for significantly less relief had been denied despite substantial evidence. Mary's advocacy and expertise made all the difference. I am incredibly grateful for her help and would wholeheartedly recommend her to anyone seeking a skilled, compassionate, and dedicated attorney.

Whether you have basic questions or are in need of in-depth advice for your home, Mary is your…read moreanswer!! We are so grateful for Mary's help in tackling some gnarly residential zoning issues in Pleasant Hill. She made herself readily available for questions after hours and on weekends; that level of communication with someone of her expertise is truly invaluable. We are blessed to have Mary in our corner.

We highly recommend Leticia! From the very beginning, she gave our family confidence by assuring us…read moreshe would guide us through every step of the process, and she truly did. Her ability to communicate fluently in both English and Spanish was invaluable. She took the time to translate and made sure everyone in our family understood what was happening, answered all of our questions, and kept us informed throughout the entire process. Buying and selling a home can be stressful, but Leticia made everything much easier with her knowledge, professionalism, and genuine care. She always had our family's best interests at heart, and we are so grateful for her support. We highly recommend Leticia! ¡Recomendamos ampliamente a Leticia! Desde el principio nos dio la confianza de que nos guiaría en cada paso del proceso, y así fue. Su habilidad para comunicarse con fluidez en inglés y español fue invaluable. Tomo el tiempo para traducir y siempre se aseguró de que toda nuestra familia entendiera lo que estaba sucediendo, respondió nuestras preguntas y nos mantuvo informados durante todo el proceso. Comprar o vender una casa puede ser estresante, pero Leticia hizo que todo fuera mucho más fácil gracias a su experiencia, profesionalismo y dedicación. Siempre tuvo los mejores intereses de nuestra familia en mente. Recomendamos con toda confianza a Leticia!

First time home buyer here and Megan was exactly who I needed to make it happen. After doing some…read moreresearch on my own I found the whole home buying process a bit overwhelming. My living situation at the time had become untenable and I really needed this ASAP. At the same time, however, I have a stressful job and adding more stress to my dwindling free time was an agonizing concept. I'm mid forties now and find myself, more and more, growing weary of the world. So naturally, I'd been dragging my feet for months when a friend, somewhat forcefully, referred me to Megan. Still, I managed to procrastinate a few weeks more before being strong-armed into finally reaching out. My only regret, and I don't say this lightly, is not reaching out sooner. Once Megan was at the helm all the chaos in my head became a streamlined process that saw me living in my very own home, start to finish, just over two months later. It could have been even sooner had it not been for my own indecisiveness. Megan's wealth of knowledge and experience, her many connections within the industry, as well as her patience, attentiveness, and empathy were invaluable throughout the process; the latter traits being key for me. From the get go it is apparent that Megan is enthusiastic and motivated while I am, well... not so much. In fact, for me enthusiasm adds to what is already a stressful situation by my perception. The fact that Megan so quickly brought herself down to my level and matched my pace speaks volumes about her awareness and compassion. So if you're excited about the process she undoubtedly will be too, but if you're struggling with the idea of adding a life altering and lengthy process to your already chaotic life, rest assured, she is still the right choice and will see you through. Megan's knowledge and connections proved pivotal as well. She had an answer to every question and prepared me well in advance for all contingencies. Before I found Megan, I had begun seeking pre-approvals through a couple mortgage lenders I thought were good picks. Turns out I had much to learn. Through one of her many contacts I was immediately presented with a substantially better offer by way of a grant. Then, after jumping through the hoops of obtaining a fully underwritten pre-approval, once I saw the final numbers on paper I realized my priorities were skewed and I really needed a lower interest rate over grant money. A rate this lender couldn't provide. With zero frustration or hesitation Megan was ready with another lender that fit my needs. I say 'zero frustration,' but I'd be surprised if there was none. Anyone would be frustrated at a client upending a weeks long process to start at square one. All I noticed was an eagerness to solve the problem. As an aside, that new lender was perfect. Not only did I receive a rate so good the previous lender was a little surprised, Alicia, the new lender was again just a perfect fit for me on a human level. Megan knows good people. Not surprising. When all was said and done and I met Megan at my new home to be handed the keys to my new life, she offered congratulations and words of encouragement in a way that befit my outlook of relief over excitement. Once inside I discovered a thoughtfully arranged array of welcoming gifts. I had previously mentioned how I was a bit of a neat freak and was looking forward to having my own kitchen; that after a long period of costly meal prep services, I'd finally being able to cook again. There were spices and olive oil, various cooking utensils, a cookbook along with cleaning supplies, and even snacks. All things that truly eased my transition as I began shifting my life into new quarters. Such a thoughtful gift from such a considerate person. I feel so much gratitude for my friend who referred me to Megan, for those Megan referred me to, and most of all, for Megan being the professional, compassionate, diligent, and caring human being that she is. Thank you.

10/10. A++++…read more Mona deserves all that and more. She sold my home in Walnut Creek and blew my mind. She went WAY above and beyond. She: -found, hired. arranged, met and oversaw all crews doing both improvements and repairs to my home -found solutions to issues in my home -leveraged her great relationship with my HOA to achieve things I had not -arranged beautiful staging, open houses -kept me informed daily via text, videos, etc. -and did all this with the BEST attitude and grace I can't stop raving about her.

Mona is one of the most impressive women we have encountered, possessing a multitude of talents and…read moreskills. "Above and beyond" doesn't even begin to cover it. She was always just a text message or call away, responding quickly and open to meet with us to show a home at any time--an invaluable trait when trying to find a home in this market. Mona is incredibly well-connected and knowledgeable about the community. Her expertise in interior design is a significant asset. Moreover, she is one of the kindest and most patient people you will ever meet. She listens attentively and truly cares about your wants, needs, and well-being, always keeping your best interests at heart. We trusted Mona to sell our home before we even found one, believing in her and the process. It couldn't have worked out better for us. She made the selling process smooth and painless, and worked her magic to get us into our literal dream home in a very competitive market. When we found the house, we told Mona, "This is the one. Please do everything to help us get it!" And she did. The day we received our keys was so special and memorable, thanks to Mona. We will never forget it or her. Through this process, Mona became more than a realtor; she became a friend. She is truly a special person, and we will be forever grateful for her help. If you want to find joy in what is known as one of the most stressful experiences there is, look no further than Mona! You will be in the hands of a true pro who will make you feel safe and taken care of throughout the entire process. Thank you, Mona!!

It was a pleasure working with Kelly throughout the home buying process. She was responsive in…read moreanswering all our questions, set up viewing appointments easily, negotiated thoroughly, and managed inspections. She connected us to an awesome lender, Heidi at JVM. We trusted Kelly's expertise and appreciated her attention to detail and professionalism. We are very happy in our home. Kelly is a joy to work with and I highly recommend her!

While the real estate market has been really heating up in the South Bay, Peninsula & SF, the state…read moreof affairs in the East Bay has unfortunately not been so kind for us. We bought our Walnut Creek house in 2010 and never imagined we were going to be selling just 2 years later. This however is what happens when you get promoted to a new job that forces you to relocate. As advised by all our peers, we hit the market in the Spring when there supposedly is a surplus of buyers trying to make a Spring/Summer move. The biggest mistake we made though was initially going with the wrong broker. We barely did any research and naively went with a local broker that was a friend of a friend...What a serious lapse in judgement on our part. This first agent ended up completely mispricing our house way too high and completely lost steam after the house did not sell in the first month. When her 3-month contract termed, we could not wait to run away and find a new broker. The 2nd time around, we learned from our prior mistakes and really researched a whole host of top-grossing Walnut Creek area brokers. Though we liked a few of them during the interview process, the one agent that truly shined from day 1 was Kelly Gargiulo of Keller Williams Realty. Kelly wowed us with her enthusiasm and organization from our very first meeting with her. Given her flexibility and how knowledgeable she was with the local market, we decided to list with her. Through the entire selling process, Kelly essentially did everything she said she would. From extensive print & online advertising to key placement of signage on main roads, we felt she really did a good job of boosting the visibility of our property. Coupled with being available for Saturday & Sunday Open Houses as well as private showings, the foot traffic that came through our property was impressive. Kelly was also extremely responsible with providing email, text & live phone updates on the parties that were interested in the property. Through Kelly's dedication and hard work, we ended up successfully selling our house. She helped us find financial closure so that we could finally move on to the next chapter in life. And for this, we are forever grateful. Bottom line, whether you are selling or buying, you really cannot go wrong with Kelly Gargiulo guiding you through your real estate journey :)

I can't say enough good things about Linette. I met and spoke with several realtors before meeting…read moreher, and she was the one. Incredibly smart and knowledgeable, she gave honest opinions and made me feel like I was in the best hands--with both her and her team. I knew they would do everything possible to make the sale of my house not only profitable but also enjoyable. Since then, I've reached out to Linette several times with questions about the real estate market, and even when I had concerns about a neighbor potentially affecting my property value. She has always been responsive, caring, and generous with her time. I'm so glad I was referred to her. I recommend her to everyone I meet who is in the market. As long as I live in the Bay, she will be my go-to for all my real estate needs. Look no further!

Linnette sold our Oakland house and we are super satisfied. She listened to us and our wishes and…read moreneeds, used her crack team to get our place ready, communicated and responded with us in a timely way, produced a great listing and brochure, and handled a ton of details in an easy, light-hearted manner that made the whole process fairly light work for us. Selling can be stressful and she made it all better. We highly recommend her as an agent, a total pro, and as a wonderful, easy-going person. We would work with her again in a heartbeat.

Khrista Jarvis Team is one of the best realtors in the Bay Area and well regarded. Nicole Jung has…read morebeen in this business for a long time and knows the market very well. Nicole is amazing. With Nicole's help, I was able to purchase a beautiful home in the Danville area. She made the process seamless and ensured we got the best deal. She went above and beyond to ensure we were informed and made the best decision. I have two little kids so wanted to purchase a home that met their growing needs. She is very patient. I could really tell that she was not trying to make a quick purchase but she really wanted my family to select home that we could see ourselves living in for a long time as well as a home that could appreciate in value if we decided to move. Nicole's knowledge regarding the market is extremely valuable. Having assisted thousands upon thousands of buyers and sellers, she has expertise and knowledge that only comes from years of experience. She is amazing at what she does and can literally perform her own visual inspections of homes. Nicole also has a large network of professionals. You can trust her recommendations and I highly recommend speaking to her if you have any other concerns (escrow, lenders, contractors, repairs, etc).

Professional women throughout the team, personal touch, and proven experience. We were encouraged…read moreto update several features we didn't think we needed, but we were gently and consistently guided. The work was all organized and provided through Nicole and Esther and the costs were not only competitive, but proved to be well worth it, with a greater return in selling price and without the house sitting days on the market. Our home sold in two weeks and looked amazing!