Very interactive. Pleasant makes sure that we understand the situation and the process to alleviate…read morefears and concerns

I lived for years with high blood pressure that no one seemed able to control. Doctor after doctor…read moretried, but as time went on, the damage kept building--my kidneys, my heart, even my vision were affected. It was frightening to feel my body slipping in ways no one could fix, especially throughout my 40s and 50s. Eventually, I knew I needed someone who would truly listen, so I searched for a new primary physician. That's when I found Dr. Swami. He changed my life. He didn't rush through appointments or give me the same generic answers I'd heard before. He took the time to figure out what my body actually needed. It wasn't easy--we went through several medications --but he never gave up on me. And slowly, the right combination worked. That kind of dedication is rare. A doctor who genuinely cares, who fights for your health the way you wish every doctor would. Sadly, they're not easy to find--but I'm grateful every day that I found one. I highly recommend Dr Swami.

Martha nice person and her staff too. Best doctor for thyroid care for me when I was pregnant and…read moreafter too. Will recommend her to see her.

Dr. Gonzalez is absolutely amazing and was a life saver for my HRT and addressing my early…read moremenopause when my doctors would not. Highly recommend her and making the drive.

This clinic is adequate for urgent care and unserious conditions. My husband experienced a life…read morethreatening condition and we got misleading information from 2 Drs at this clinic and another was not committed to referring him to life saving care. We changed primary care Dr and were referred to a major medical center in LA. Husband is thriving. I think he may have had a much different outcome had we not changed primary care Drs. Apart from the medical services the administrative staff, especially the manager are exceptional. The stars are for the clinic manager, who deserves 5

Some are good, no like 1 or 2, and most are bad. They can treat stuff you can treat at home all day…read morelong but when they need to provide some actual doctoring, they can't, or don't want to, handle it. I would steer clear of this place with every fiber of my being. Hopefully these new doctors remember why they wanted to become a doctor in the first place (and hopefully it wasn't about money).

Everyone in the office is very polite and helpful, and they were able to answer all of my…read morequestions. Dr. Becky Wade is amazing. It was my first time meeting her, and she truly took the time to listen to my concerns instead of rushing me through the appointment. She was very thorough, explained everything clearly, and made sure all of my questions were answered. I felt like she genuinely cared and provided the treatment I needed. I also really appreciate that when you call the office, a real person answers the phone instead of an automated system. That is such a refreshing change when you need help and actually want to speak to someone. Most of the time they answer on the first ring. I highly recommend Dr. Becky Wade and her office!

Starting seeing Dr. Becky J. Wade this past couple of months for general well care. Cannot say…read moreenough nice things about the staff and Dr. Wade. Offices are Nice, quiet and very clean and well maintained. Would recommend to anyone seeking a new GP.

Love Dr Traci Williams but PRIMARY MEDICAL is UP CHARGING us for our yearly wellness physicals…read more(fully covered by Aetna Medicare PPO) AND included charges for an additional office visit. Billing dept mgr and scribe says my spouse has low back pain. He takes an occasional Advil after riding over 40 miles on his bicycle and up in the mountains at 76 yr old. Dr Williams asked me if I took calcium/D3. I have NEVER been D3 deficient and started taking calcium with D3 in it in when 50 years old as Dexa scan said a bit of osteopenia which has changed little in 25 years. We simply answered Dr Williams questions and I asked her to check my husband's hearing. The scribe and Billing Mgr will write in anything they can (true or not) to charge you extra! It was all routine exam, eyes, ear, throat heart, lung, and breast exam for me. No internal exams. We will be changing doctors asap and refuse to pay extra fees for routine exams and to answer questions. We are healthy, exercise, eat right, and NOT overweight. We reported them to Aetna FRAUD dept! I notified Dr Williams. She will be retiring in 2 years she told me. AVOID THIS GROUP with offices located in Ventura and Oxnard. This is the first time they started UPCHARGING despite going there for several years for our physicals/wellness visit!

The one on Garden street is terrible (no listing on yelp). If your doctor sends out a prior…read moreauthorization for medications to your insurance, just accept the fact that they never will, nor will you get any type of update on it even if you call and they say they "will". Unacceptable. Doctors aren't really helpful either. Minimal care. Back medical assistants are great tho, they're more helpful.

Dr Williams told me that because my daughter liked to spit out food it was "her flavor of autism"…read moreit was the first time she had ever met her and my daughter was 18 months old. My son is autistic. So therefor the assumption was made that obviously my daughter was too. Clearly she needs to go back to med school and learn diagnosis for autism does not take place until at minimum of age 3. Disgusting. This office also lacks competence to file simple paperwork with insurance, send prescriptions and just function in general. They require multiple phone calls to and half the time I need to explain to them what needs to be done and then call insurance for them.

Dr. Matthew Westfall is an excellent doctor . He listens…read moreto, doesn't rush through an appointment and follows up . The referral staff go above and beyond to try and get you the care you need.

He and his colleague Covington continued a colonoscopy on a crohn's patient despite the fact they…read morehad under-anesthetized her and despite her telling them to stop, as she was in excruciating pain. By no coincidence, she was a research attorney.

Veterans and Vet's families, stay away from this Doctors office. They will not honor a TRICARE…read morereferral if the Doctor's other office's address is on it. They do not take into account that He is a floating doctor working from many addresses. The front desk staff will not work with Veterans or respect them. Nor will anyone of upper management respond. It is not us Veterans that are responsible for the address information that the Doctor has supplied to the insurer. That's paperwork between them. But, hey, as a Venteran who has delt with TRICARE for over 40 years, I guess I know nothing. Sincerely, Aviation Ordinance Chief Petty Officer Steven L. ret. 1972 Vietnam to 1990 Gulf War

One of the best doctors listens to his patients and very knowledgeable. His staff is very good and…read morevery friendly

Unfortunate that building in Ventura required relocation of office to Oxnard location near the…read morecollection to nicer space with adequate parking . Same great doctor and PA / staff . Portal still working but expect a day or two delay in response time . No commitment to Ventura return to a new location as Dignity moving different group to former site of clinic .

Highly recommended all of the providers at the office! Ten steps to prepare for a successful…read moremedical visit. 1) They offer Tele health (best when contagious) 2) They do their best to accommodate late, no shows, and same day appointments. (At times can back up their schedules) 3) Come in with questions and concerns written down. Especially if you do not understand the "plan of care." Always available to talk about new research, treatments, etc. (within reason) Pen &paper to take notes. 4) Bring in your home medications/vitamins to visits. (Best time to ask for refills, dose changes, etc) 5) Get a personal planner: write down your daily health results such as Vitals, BP, BG, weight changes and food diary! Providers will greatly appreciate it. 6) Many vaccines are now available at your Local pharmacies. Also, some noncontrolled meds are able to be sent via mail delivery 7) Ask about Preventative Screening: Colonoscopy, Mammo, Dexa Bone scan, PAP, Cholesterol, Hearing, Vision, Dental, PSA, Vaccines, Mental Health, PrEP, and more (Varies w/ age) 8) Check in a couple of minutes early just incase you have to fill out new company (Dignity Health) paperwork. 9) Remember we're a team if something is not working after giving it a try for weeks (without adverse reactions) instead of abruptly stopping contact the office for an alternative. 10) Please be patient with staff Starting June 22' they began using a brand new computer system. I was not asked to write this just thought it would be helpful for future visits. #BeWell

From my initial phone call when I made my appointment with Identity Medical Group, I felt…read morecomfortable and the appointment date was within a month, so I decided to move forward and book my new patient exam. Dr. Robert (Bob) Dodge's office is located in the 5-story building across the street from Community Memorial Hospital in mid-town Ventura. There is a 3 story parking structure below the building that offers free parking. Dr. Dodge's office is located in unit 502. There's 2 doors then enter into the office. Day of my New Patient Exam, 2/29 @1000: I arrive at 0950 and sign-in on a sheet. At the front desk sat, Rosie-one of the receptionist who was not very warm and welcoming. After about 10 minutes Nicole, got me registered me into the system and collected my co-pay. Within 5 minutes I was called back by Hannah, who I'm assuming is the MA, which proceeded in taking my temp, weight and vitals-she also performed pre-appt questions to get a better gage for my visit. She then walked me to the exam room where I waited another 5-10 minutes for Dr. Dodge. My first impression of Dr. Dodge is that he is very warm and welcoming. He has great energy and displays true concern about your care. He actively listens as you voice your concerns and reiterates back to you. I like that he was consistent in asking if I had any questions, to make sure I understood his recommendations. The overall physical/assessment appointment was about 30 minutes, and then I was done. I would highly recommend Dr. Dodge to anyone looking for a new primary care physician. I'm happy to have finally found a primary care physician that actually cares and who is quite knowledgeable about anything and everything from internal and family medicine!

Dr Pedraza is the best. He cares about his patients. He's compassionate and highly knowledgeable.read more

I don't think anybody answers the phones or returns calls…read more This is my second attempt at care here. I made an appointment with Dr. Lyche, both for my spouse and myself to get exam and prep for colonoscopies. I intentionally made the appointment with Dr. Lyche. When we got to the room, the PA was the one who met with us. I LOVE a good PA, they are usually attentive and one saved my Mom's life! But this time I wanted to see the doctor. I told the assistant we had intentionally made the appointment with the doctor and was told "oh he's not even in the office and this is the way we always do these exams". What in the bait and switch? I have a GREAT PA in another office, who works with a doctor (Neurosurg) and when I schedule with the doctor, I see the doctor. When I schedule with the PA, I see the PA. But making an appointment with one provider and then having someone else take their place without letting you know in advance is a HUGE red flag. My husband scheduled his colonoscopy but had to cancel due to getting called back to Jury duty. I called a week in advance to let them know. I left messages for surgery scheduling team, for the doctor's assistant and finally at the front desk. NOBODY returned my call. On my 5th call, someone at the front desk finally said "Oh it's in his chart that he cancelled." (they stated the 4th date I called and left a message at the front) Ok. Nice to know. Finally, I am now trying to pay the invoice for the visit mentioned above. No one is answering in the billing department. I've tried about 10 times now. It's 3 p.m. on a Tuesday in the middle of April. This practice is terrible. I can't even imagine having a serious issue and trying to deal with this level of complete indifference. Moving my care elsewhere. Previously, I was a patient here in 2018 when I was having some issues, they performed an endoscopy on me and it took 10 weeks to get the results because no one called me back and when the doctor finally did he said something about his assistant being on vacation and that was the reason for the delay. For 10 weeks?