I recently called to schedule an in-person appt and was told Dr. Neira could not see me because I am not vaccinated against Covid. Are you kidding me??! What kind of medical professional would decline services to a patient for not being vaccinated? Dr. Neira is a great doctor but unfortunately, I had to switch to another clinic where they are willing to see me in person. This is just ridiculous and inhumane. read more

New insurance...new doctor. Sounds like fun, huh? For a couple years I have been going to the Airport Urgent Care in Oxnard and had mixed experiences. When I got my new insurance I had to choose a new doctor and Dr. Alcocer with the Spanish Hills Medical group was recommended by my wife's doctor. I was a little worried when I called in mid January to make an appointment and they had to schedule me in mid February. They explained later on that one of the doctors in the group had just retired and that the other doctors had to make up for all those extra patients. They gave me a call the day before to confirm my appointment and told me to come in a few minutes early to fill out paperwork. I arrived 15 minutes early, filled out a stack of paperwork and then waited to be called. They called me in about 5 minutes later. Woah. 5 minutes...that's awesome. I had an awesome nurse who took all my vitals and got me ready for my appointment and then about 5 minutes later I was visited by Dr. Alcocer. He had an amazing demeanor. He seemed like he was not in a rush at all...he acted like he wanted to know everything about me and what he could do to help me with my regular issues like my asthma. He gave me all the prescriptions that I needed with 6 months of refills so I didn't have to worry about waiting for my pharmacy to call in for authorization. That was such a relief from my previous doctor. All in all the whole appointment took maybe 20 minutes, 30 minutes tops. I was completely impressed with the whole experience and I look forward to having the Spanish Hills Medical Group and Dr. Alcocer on my side when it comes to my health. :0) read more

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Update. I waited for about two weeks to receive my lab results. I called and left a message with the doctor's assistant, but never received a call back. I called the medical group at least twice, trying to connect with a member of the staff, but was unable to connect with anyone. I finally had to request online that my reports be sent to me. Now that I have seen them, I have questions, but have not yet heard back about my results. I visited Dr. Neira and the Spanish Hills Medical Group for the first time. My initial impression was that Dr. Neira is very personable, caring, and quite knowledgeable about his profession. That's a breath of fresh air, considering some of the experiences I have had with other physicians. He knew the causes of the symptoms and observations made by other physicians, knew what tests needed to be performed, and made excellent recommendations for preventive care. My only concern is that he will not be readily available when I have a need to see him -- probably because of his busy schedule. I'll have to see what his accessibility will be like, based on future visits. read more

Spanish Hills Medical Group - Internal Medicine Near Me - Oxnard, California

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I drive all the way from Simi Valley to come see Dr. Neira at Spanish Hills. He is great and the staff are AWESOME!! I always feel like they are glad to see me and they do a great job of putting me at ease. Highly recommended read more

Thank you Dr. Sergio Neira n Anna. Absolutely services for, listening n caring to help us. Your services throughout the years have made our lives safe n comfortable. Dr. Neira goes beyond the norm to help keeping us healthy. He's never rushed our visits and makes sure he has answered all our concerns, also our meds are being ordered on time from our insurance company n all our tests are up to date. Thank you from Bubble Wrap lol read more

Dr. Neira has been my entire family's primary care physician for about +20 years. Naturally, he is my primary care physician as well. I absolutely LOVE Dr. Neira! He is very straightforward, very knowledgable and has such wonderful bedside manners. The reason why I am giving Spanish Hills Medical Group such a low rating is due to his unprofessional staff. The girls are constantly chewing gum (it drives me crazy when I hear their gum smacking over the phone), gossiping with one another or taking personal phone calls while on the clock. They're not very friendly or sometimes come off as extremely snotty. Hopefully something is done about those unproductive employees, because every time I get sick I absolutely DREAD having to go to that office and deal with those girls. Not to mention, they never inform patients if the doctors are running behind schedule or anything. read more

I just spoke to Dr. Alocer. He was not able to give me effective treatment options for my condition and I am very disappointed in the service he provided. He essentially told me I could either go to the ER or take a medication I could possibly be allergic to. He provided no other alternatives. The nurse I spoke to over the phone was very thorough though. read more

I can only say good things about Dr Alcocer, he's very successful and experienced, he shows a lot of interest when i'm explaining what are my aches and issues, he explain things in a very understandable way and he has helped me take over and manage my health for the better educating me one step at the time as to what is beneficial for me and what is not, I can not think of me trusting my health to someone else and I do highly recommend him to friends and family. Also his assistant "Teresa" is a piece of love, she is very professional and prompt she is on top of everything, she knows when and how to do things, overall I have a great experience every time I see my doctor the office is very clean and all the staff is awesome! read more

Dr Alcocer The reason I'm giving him a low rating is because he's always running late. I think they purposefully do this to see more patients ---$$$. read more

This morning for the first time i met my new PCP Dr. Sergio Neira he is AWESOME!!!!! He spent time to explain evrything i should know, fantastic bedside manners . He is not rushing, making me feel comfortable so i can tell him what are my health concerns.For the first time i found a caring and very knowledgeable doctor. Not happy with your PCP? then switch!! why suffer in silence .Even the staffs were great they talk to me with a happy face what i feel that i am welcome.I left the office very happy. when i got home i told my son....... I love my new PCP Dr.Neira !!! Thank you read more

I was lucky enough to have found Dr. Neira six years ago, and I have been so thankful that I did. He is the kindest doctor, truly cares about his patients and his staff have always been very professional, welcoming, perceptive, proactive and easy to work with. Yvonne, who is one of Dr. Neira's nurses, is amazing and always takes care of my needs, and now Jennifer Neira has also joined his staff. Jennifer has been very thorough, thoughtful, and has a great "bedside manner", just like her father. I HIGHLY recommend Dr. Neira and his staff to anyone who wishes to receive kind, caring and responsive healthcare. read more